The Tank Shop Ltd Reviews 

Excellent customer service from The Tank Shop.

There was an issue with my order because the wrong tank was supplied. Once the problem was brought to their attention, they dealt with it extremely quickly and got everything sorted out without any fuss.

I’m very pleased with how promptly they resolved the issue. Problems can happen with any order — what matters is how a company responds, and in this case The Tank Shop handled it very well.

Excellent after-sales service and definitely worthy of five stars.

Ordered by phone on Thursday delivered today Wednesday 8/7/2026. Delivery driver got it as far into the yard as possible over gravel drive.

absolutely shocking, the website is misleading on their lead times. placed an order that stated it would be 7 days which was confirmed by Matthew whom I was emailing at the time.
I am now being told I will receive my order mid July which will be 8 weeks after I placed the order!
I have incurred extra costs because now I have rehire equipment to lift the tank off the vehicle and into place.
I also got hit with an extra bill after the order was accepted because the tank was quoted incorrectly, even though I sent them the full specification to which I needed.
I will certainly not be using this shower of a business again.
delayed project when I could have got the tank from someone else and a lot quicker (if I have known it would take 8 weeks)

Fantastic customer service, knew exactly what i needed straight away! Would highly recommend for oil tanks!

Purchase of a tank with ball float valve from the tank shop, when we went to install on site the ball float is 120mm round and the hole on the tank is 90mm so that meant that the ball float valve couldn't be installed. I phone the tank shop to see if they could help on their mistake well the attitude was unrespectful, they didn't care one little bit and no apology or helping to resolve the situation.

Sturdy and excellent quality product (water tank), exactly as advertised. Delivery was completed without any problems, before the informed deadline.

Very good communication. Julie was so helpful and arranging.

Fast and efficient service and great communication from start to finish . Julie was particularly good and responded to all my emails promptly. Many thanks .

Superb customer service, Julie was extremely helpful in resolving an issue. Totally my fault, but Julie went the extra mile to help me resolve this. Cannot thank her enough.

Needed a large water storage tank,
Fantastic customer service, excellent knowledge of products. Couldn’t have been more helpful.

easy to use website, no glitches. quick painless delivery. transport company phoned to arrange date.

Please with the product. Spoke to the Tank Shop during the ordering process and the were very helpful, explaining the choices based on my needs. Would highly recommend.

I cannot recommend this company's customer service highly enough.
I am a small private customer, not a big business or anything.
I made a mistake with the drilling of the hole in my tank, and the Tank shop could have easily fobbed me off as a 'nobody', but they went out of their way and persisted with the manufacturer to provide me with plastic plates of the right thickness to help cover and seal the holes.
Being able to talk with a human being who takes responsibility to help if they can when things go wrong, instead of making a submission through an online form is becoming rarer and rarer.
Providing they don't change the way they deal with customers, this company deserve support over their competitors because of a humanity that is all too rare in business nowadays.

Great customer service with prompt delivery.

Great price . Efficient delivery and service.

good product and service many thanks. Brian

Have not installed the 2000 litre tank yet, but it looks good, with the fittings requested, and it was delivered on time. Also, advice received before placing the order was timely and much appreciated.

Tank delivered on time. The delivery people moved it to exactly where I needed it. You still have the most competitive price for this size of tank. My local handyman connected it up today 9/11/22. 500 litres of best oil is being delivered this afternoon. All in all a proper job as we say in Devon. Thank you.

From the first contact with the tank shop they were extremely helpful, and the transaction went smoothly from the payment to the delivery and i was kept informed by email through out.