The TCM Group Reviews 335

Superb training; expert advice and guidance.

Fantastic mediation training, facilitation was spot on, he did a brilliant job of engaging us all over the 3 day period.

Great comprehensive training - delivered really well by the trainer who had such a vast depth of knowledge on the topic

I recently completed a mediation course with the TCM group, and I was very impressed. The pre-course information and communication was excellent, as was the quality of the lecturers. The course itself was very well structed, with 2.5 days of theory and another 2.5 days of roleplay practice. The lectures had lots of break, which helped me with my concentration an in assimilating the new information. I feel that I've learnt a lot from the course, and would recommend TCM to others.

I recently attended a training session on Quality Conversations and de-escalating conflict. The training was so informative and was useful not only for working situations, but life. It was so rewarding and this was largely in part to our fantastic trainer, Maire. Thank YOU!

I recently completed the 5 day accredited mediation course with TCM. There was so much to learn and the combination of theory and practical application made the week zoom by. The assessment process and submission of the portfolio helped to cement my knowledge and I feel confident to go and mediate.

I enjoyed being with a small cohort of like-minded professionals, keen to add mediation to their professional toolkit. I highly recommend TCM for your mediation training.

This learning was important in my role because it is not about always providing the answers. It was about provided tools to ensure that staff who are willing to undergo the process are helped to resolve differences to enable commitment and how to manage future disagreements moving forward.

The TCM group provides a high quality customer-focused service from the very beginning to the end of the process
I am delighted we commissioned their services and would definitely recommend other companies to do the same.

I had a five-day workplace mediation training course with TCM this year, followed by a portfolio assessment and an accreditation. All went very well. I have now received the certifications which took about two months after my submission to TCM. Thank you TCM.

Excellent and comprehensive teaching

Really impressive training

I attended the 1 day Resolution First course with Marie today. It was a really enjoyable course and felt I gained a considerable amount of knowledge, with practical tools to use when dealing with conflict at work as well as in my day to day life. Thank you

Really fantastic virtual training experience. Deeply knowledgeable and experienced teacher, fantastic course content and a real focus on making the learning actually stick. I'll definitely be seeking out further learning opportunities with TCM.

I want to thank TCM for the outstanding Reassure and Refresh One-Day Investigations Course. The experience was truly exceptional, thanks to the ease of interaction and the open environment that encouraged asking as many questions as needed. What stood out most was the company’s excellent choice of well-experienced instructors who delivered highly valuable and engaging content. I left the course feeling more confident and better equipped, and I highly recommend it to anyone looking to enhance their skills.

Engaging knowledgeable trainer . An excellent 3 day course where I felt I learned a lot without it feeling a slog.

Great training material, very thorough. Great training method.

All aspects of the course were well organised and delivered, from initial contact and preparation, through to the course itself and post-course follow up. The course itself was challenging and enjoyable, with a good balance of trainer input and group work. I now feel very well equipped to begin carrying out workplace mediation.

Really excellent and I learned a lot