Thetford Australia Reviews 

Once the order was placed over the phone and paid for it was here the next day!! OMG so happy.

Super fast delivery and just what I needed.

Prompt delivery and a good product at a good price.

I would have preferred to place my order over the phone with a person. I would have been able to ask for approximate delivery times. The first person I spoke to at your business flatly refused to take my order, Not Happy. I went to your website and order a replacement C200 toilet cassette unit. But I found the section for delivery annoying, I had to enter my information a couple of times.
Your return emails after I finished the order was very quick. The issue that I have now is that I am not able to track my order, I tap on the con number but nothing happens. I have printed a copy and taken it to my caravan service agent, (J&S Caravan Services) so they know what it is for. Therefore until they receive this product I am not able to give you a complete review

the product arrive on time and fitted well very happy with it and your service

Helpful administrative staff, product knowledge & timely delivery.

The delivery instructions we entered on the order were not on the package and not adhered to. Hence we had to take extra steps to pick package up rather than delivery. Your order has a space for delivery instructions. Please put them on the package.

Dealing was easy and delivery was prompt

Very prompt and efficient service.
Thetford representatives were helpful and friendly at all times.
The installation was also done by Laidens Electrical, Townsville as recommended by your office.
Your repair agent was efficient, helpful and very professional. He really cares about the customer and the outcome.
It was a pleasure to go through the process of purchase and installation where you can actually say you got your monies worth.
Thumbs up.

apromt delivery &

The lady I dealt with was helpful and friendly. You replied to my queries promptly and efficiently.

The online shopping was easy to follow, and the products arrived on time.

Product as always excellent. Information on tracking freight was poor, Tracking number supplied but tracking company was shown as 'other' so unable to track delivery

Sales consultant was very accommodating when I called up with an issue with me order and resolved it straight away and with satisfied results.

Only took a couple of business days to arrive

Ripped off by one of thier supposed expert dealership s who hadn't got a clue what they were on about. Wrote my fridge off and I had to buy a new one 4500 dollars. Later to discover the problem was a faulty electrical board which would have cost 120 dollars. Bunch of criminals.