Steer clear of this site! I couldn't receive my order due to severe delays and shipping issues. There was no communication to me about this until I followed up over 3 months later. I was then offered... Toon meer
Thetinytoddlers
Bedankt voor je bezoek aan Trustpilot. Helaas is het niet langer mogelijk om op dit profiel reviews achter te laten, aangezien de website van het bedrijf niet langer actief is. Als je vragen hebt, aarzel dan niet om contact met ons op te nemen.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
NEVER use this company! This review should really be a zero. The item was ordered weeks prior to its need, but following delay after delay, and no accountability from the company, the item st... Toon meer
Don’t order a pram from this shop, your baby will have left home by the time you get it. 7-10 working day delivery turned into well over a month and still no pram so asked for refund. Good at commu... Toon meer
Very happy with our purchase and the customer support is the best. They were so helpful in giving me shipping updates when the postal service wouldn’t. They were genuinely kind. Just remember it takes... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At The Tiny Toddlers, we understand that the journey of parenthood is a unique and cherished experience. We strive to make this journey smoother by providing top-quality baby products that prioritize safety, comfort, and style. Our Mission: Empowering parents with the best-in-class products to create a nurturing environment for their little ones. Who We Are: Founded with love and a commitment to excellence, The Tiny Toddlers is your go-to destination for all your baby essentials. As parents ourselves, we know the importance of reliable and stylish products that cater to the needs of both baby and parent. What Sets Us Apart: Safety First: Our range of car seats and pushchairs are meticulously designed to meet the highest safety standards, ensuring your peace of mind. Comfort Redefined: We believe that happy babies make happy parents. That's why our products prioritize comfort without compromising on style. Quality Assurance: Each product is crafted with precision and undergoes rigorous quality checks to ensure durability and longevity. Our Commitment: We are not just a brand; we are your parenting partners. Our commitment goes beyond selling products. We are here to provide support, share advice, and celebrate the joyous moments of parenthood with you.
Contactgegevens
Unit 14, Granary Court, RG29 1RP, Hook, Verenigd Koninkrijk
- support@thetinytoddlers.com
- thetinytoddlers.com
Schending van onze richtlijnen
Absolutely love shopping at Tiny
Absolutely love shopping at Tiny Toddlers! The quality of the baby items is outstanding, you can really tell they care about both their products and their customers.
Absolutely terrible experience
Absolutely terrible experience with The Tiny Toddlers. I ordered a car seat on 30th March with a 7–12 day delivery estimate, but it never arrived.
Communication was poor throughout updates were vague and unhelpful, giving the impression they were delaying rather than resolving the issue. For something as important as a car seat, this level of service is unacceptable.
Update (18th April) A FedEx label was created on the 14th, but the parcel was never handed over. Tracking showed no movement. Tiny Toddlers blamed FedEx, but FedEx confirmed they never received the item, suggesting the company was not being truthful.
I requested a full refund. As of 17th May, it’s been processed and is due within 2–4 working days. On a positive note, the refund was handled quickly and customer service was better at this stage.
Order was never dispatched
Order was never dispatched, waited 2 weeks and eventually got a refund through my bank - waste of time!
I've tried a few stores
I've tried a few stores, but Tiny Toddlers stands out for quality and trust, Highly recommended.
No sign of carseat and no communication from Tiny Toddlers
Ordered a car seat 15th March with 7-12 working day delivery time promised. No sign of car seat or updates so I contacted them 1st April - they advised they were expecting a shipment and would despatch to me immediately on receipt of this. No further updates 10 working days later so I have requested a cancellation.
Over a month shipping delay
Bought a car seat, they haven't shipped it for over a month - because apparently it was out of stock. However no one bothered to contact me. Their replies to my email did not sound apologetic, nothing was offered in return.
Very disappointed - waste of time.
Do not use
Do not use. I ordered a car seat base and 3 weeks later absolutely zero updates. I contacted customer service and got a dismissive email saying to wait 12 working days. That time passed and no progress. Seems they are happy to take your money but don't have the stock or resource in place to fulfil the order.
Even after waiting two months
Even after waiting two months, the product did not arrive.
They still haven't issued a refund.
You definitely shouldn't use this.
AVOID AVOID AVOID ⛔️
I wish I could give 0 stars. Ordered a steriliser on 9th March and was told it would arrive at their warehouse by 16th March and be dispatched shortly after. After chasing multiple times, I was then told they would receive the item by 27th March and dispatch it immediately. They provided a tracking number on 1st April, but there have been zero updates since- it just says “label created,” so clearly it hasn’t even been handed to the courier.
ALMOST A MONTH DELAY! Absolutely ridiculous. The gift was meant for a baby shower. The baby is already born-thanks to their delay, the gift is ruined. Terrible communication, broken promises, utterly useless service. Never ordering from this site again.
DO NOT WASTE YOUR MONEY. AVOID THIS WEBSITE AT ALL COSTS.
Over a month and still not delivered.
If you want it quick then I wouldn’t bother. Took 2 and half weeks to get a tracking number. And then after another week and half it still hadn’t been picked up. Absolute Joke, wouldn’t recommend to anyone. Maybe cheap but not worth it
Do not deliver in time
I ordered and paid for a travel car seat in January this year assuming that it would be processed & dispatched as stated on the website within 3 weeks. It has now been 10 weeks and I still have not received my item. Customer service is very good at offering an apology and promising to "follow-up" the problem, but it does not achieve anything. I would seriously caution anyone outside of the US, who is considering buying anything from this shop as the delivery timeframe is not reliable at all. Very easy to place blame on the courrier company.
Love my shopping experience with Tiny
Love my shopping experience with Tiny Toddlers. The materials are soft and baby friendly, and the overall quality is top notch. Very satisfied.
A very pleasant online shopping…
A very pleasant online shopping experience. The baby items arrived just as expected perfect and undamaged.
Nice variety of baby products and very
Nice variety of baby products and very good quality. My order arrived quickly.
The products are exactly as shown
The products are exactly as shown. Good experience overall. Highly recommended
Easy to order and the delivery was
Easy to order and the delivery was faster then expected. Highly recommended.
Smooth ordering process and reliable
Smooth ordering process and reliable service. Highly satisfied.
Good quality products and reasonable…
Good quality products and reasonable prices. will order again.
The items fell durable and look great
The items fell durable and look great. plus the delivery was quicker then I expected.
Very happy with our purchase and the…
Very happy with our purchase and the customer support is the best. They were so helpful in giving me shipping updates when the postal service wouldn’t. They were genuinely kind. Just remember it takes a minute to get here because it’s coming from out of the country. So patient is key. But would order more from this site again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.
