The tour with Roberta was absolutely wonderful. Roberta was well organized, extremely informative, made sure everyone was present and kept a pace for each of us both young and more mature. The tour co... Toon meer
Bedrijf heeft geantwoord
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Fantastic tour, highly recommended! If you’re visiting Chianti, you have to do this. We loved the balance of the day, especially having free time to wander through San Gimignano and Siena. The wi... Toon meer
Bedrijf heeft geantwoord
Overall, our tour was really fantastic. Our tour guide was amazing, very thoughtful, providing great insights and detail. We absolutely loved the wine tasting, and food pairing again absolutely wonder... Toon meer
Bedrijf heeft geantwoord
Lisa , our guide was very knowledgeable. We thoroughly enjoyed the wine tour and lunch. Pairing food with the olive oil, balsamic vinegar, and the wines was amazing. Highly recommend recommend. We... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Your vacation is sacred, and we exist to make it more memorable. We at The Tour Guy, parent of The Roman Guy, offer an array of top-rated tours, activities, and recommendations designed to enhance your trip and make planning easier. From skip-the-line access at world-famous landmarks to hidden gems curated by local experts, we help you experience Europe like never before. To make your travels even smoother, we provide expert travel tips, insider recommendations, and seamless booking for must-see attractions across Europe’s top destinations. We like having “guy” in our name because it reinforces that we aren’t just a company—we’re a team of passionate and friendly people who love culture, history, and food! We create and source unforgettable experiences for travelers, always with top-notch customer service and a personal touch. We sell our own tours as well as carefully selected “partner tours” led by passionate guides who share our vision. And by the way, while we’re The Tour “Guy,” our team is a mix of guys, gals, and they's who are all just people.
Contactgegevens
1200 Brickell Avenue Suite 1950, 33131, Miami, Verenigde Staten
- +1 888 290 5595
- support@thetourguy.com
- thetourguy.com
4,8
Uitstekend
4K reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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The colosseum tour was great
The colosseum tour was great! We got to see all the highlight and our guide was so knowledgeable and kind. Highly recommend.
20 april 2026
Review zonder uitnodiging
Rome Wasn’t Built in a Day, But We Saw it in One!
Rafa was a wonderful guide for our Rome in a Day Tour. We covered so much in less than 8 hours. She was born and raised in Rome and that in itself is a source of great pride and knowledge. We learned so much in an easy to digest way and really enjoyed our time with her. We had some inconsiderate tour guests in our particular tour who kept wandering off. Maybe they felt they were on their own tour and timeline; although it was not enjoyable to have to wait long periods of time for them to be found or show up, Rafa, was the picture of professionalism. I’d recommend this tour to anyone who has a very limited amount of time to take in the big tourist spots and wants in depth information and direct and easy access to locations.
1 april 2026
It was very good
It was very good. It started and ended on time. Our guide was very knowledgeable. She immediately hit the high point of the Statue of David and took us around to see all angles. Then we moved to some of the secondary artwork to see. I would recommend.
21 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Dee, thank you for the wonderful review! We are so pleased you enjoyed the Statue of David and that our guide could bring its history to life for you. It is great to hear the timing was perfect as well. Please tell your friends and family about The Tour Guy!
My assistant was very helpful!
7 april 2026
Antwoord van The Tour Guy
Hi Josie, thank you for your feedback. We are so glad to hear your assistant was helpful. We would love to welcome you back on another adventure soon! Please tell your friends and family about The Tour Guy.
Lovely Guide, Poor Ear Piece
Our tour guide was lovely and informative! Our only complaint is that the ear pieces were uncomfortable. They only covered one ear and this made it very difficult to block out other noise.
21 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Rachel, thank you for your feedback! We are thrilled you found your guide lovely and informative. We appreciate your note regarding the ear pieces; we are always looking for ways to improve comfort and clarity, and we will certainly share this with our operations team to review our equipment. We would love to welcome you on another adventure soon, perhaps somewhere new? Please tell your friends and family about The Tour Guy!
Cancelled our tour last minute
Cancelled our tour last minute (night before). Missed the opportunity to go on a wine tour during our trip.
19 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Erik,
We are incredibly sorry to hear about the frustration caused by the cancellation of your winery tour. We know how disappointing it is to have your plans shift, especially when you were looking forward to a specific experience during your trip.
While we strive for seamless operations, unforeseen logistical challenges occasionally necessitate changes to our schedule. We take full responsibility for the disruption this caused to your itinerary.
Our team was eager to assist you with alternative dates or a different tour experience, as we wanted to ensure you still had a wonderful time in Florence. Our Operations Manager has reviewed the situation to help us better manage these rare instances moving forward.
We are committed to providing the high quality experiences our travelers expect and we truly appreciate your patience. Thank you for bringing this to our attention, as it helps us continue to improve.
The tour with Roberta was absolutely…
The tour with Roberta was absolutely wonderful. Roberta was well organized, extremely informative, made sure everyone was present and kept a pace for each of us both young and more mature. The tour covered everything we could possibly need to know and hear about over the 3,000 years of life of the city of Rome. We couldn't be happier with our choice of tour, Roberta or her narrative. Excellent job!!!
18 april 2026
Antwoord van The Tour Guy
Hi Elsa, thank you for the kind words about Roberta! She truly is a fountain of knowledge when it comes to the 3,000-year history of Rome. We are so happy she kept the pace comfortable for your entire group. We would love to see you again—perhaps on another historical journey? Please tell your friends and family about The Tour Guy!
Anna was a great guide!
Anna's knowledge and friendliness made the tour!
20 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Paul, thank you so much for the feedback on Anna. We agree she is a fantastic guide, and we are thrilled she made your tour so memorable. Please tell your friends and family about The Tour Guy!
Tuscany wine tour, Siena and San Gimignano
Lisa , our guide was very knowledgeable.
We thoroughly enjoyed the wine tour and lunch. Pairing food with the olive oil, balsamic vinegar, and the wines was amazing. Highly recommend recommend. We also did 11 km walking.
20 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Paulette, thank you for sharing your experience! We are delighted that you enjoyed the wine, food, and the beautiful sights in Siena and San Gimignano. That 11 km walk is a great way to see the heart of Tuscany! Please tell your friends and family about The Tour Guy.
Fantastica esperienza alle catacombe. Le spiegazioni oltre che delle…
Le spiegazioni oltre che delle attrazioni previste dalla gita anche la spiegazione dettagliata dei vari monumenti che incontravamo viaggiando col van
20 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Erica, thank you for the lovely review! It is wonderful to hear that you enjoyed our catacomb tour and that the commentary provided during the van ride helped you learn even more about the monuments you passed. We would love to welcome you back soon! Please tell your friends and family about The Tour Guy.
Fredericko was amazing
Fredericko was amazing! He made our time together so enjoyable and he is so so knowledgeable about Rome and its rich history. I would definitely recommend booking with him. I wish he could walk with us around the whole city!
20 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Stephanie, thank you for the high praise for Fredericko! He is truly passionate about Roman history. While he cannot walk the whole city with you, we would be delighted to book you on another tour with him for your next trip! Please tell your friends and family about The Tour Guy.
Lori was a nice tour guide and made the…
Lori was a nice tour guide and made the environment friendly and relaxing. I had a lovely evening lending more about Tuscany and the specific Florence niches in the food. The wine was great and the steak was perfect! Highly recommend for a nice evening if you can make the time!
19 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Becca, thank you for the wonderful feedback on Lori! We are so glad you enjoyed the food and wine—there is nothing quite like a perfect steak in Florence. Please tell your friends and family about The Tour Guy!
Excellent guide
Excellent guide. Viator needs to update location to start as the address provided is not correct. Put the man on the horse as landmark to meet.
19 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Ashley, thank you for the feedback. We are happy you enjoyed the guide, and we appreciate the tip regarding the meeting point. We are currently updating our communications to ensure the "man on the horse" landmark is clearer for everyone. Please tell your friends and family about The Tour Guy!
Lorenzo was the absolute best tour…
Lorenzo was the absolute best tour guide! He made our experience so fun and we loved every minute of it!!
19 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Autumn, thank you! Lorenzo is truly the best, and we are so glad he made your experience so fun. Please tell your friends and family about The Tour Guy!
Francesca was very knowledgeable and we…
Francesca was very knowledgeable and we learned so much!
19 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Monique, thank you for the review! We are happy to hear you learned so much from Francesca. Please tell your friends and family about The Tour Guy!
Great tour
Great tour, Flavia was friendly and informative as a guide, and made our toddler feel welcome too!
19 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Baz, thank you for the kind words! We are delighted that Flavia made your toddler feel welcome—we love creating memorable experiences for the whole family. Please tell your friends and family about The Tour Guy.
The tour of Milan was very informative
The tour of Milan was very informative, a nice paced walk through the city, our guide was happy answer questions and give details of buildings along the way. We definitely saw things we would have missed if not on this tour.
18 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Sean, thank you for the review! We are so glad you enjoyed the walking tour of Milan; seeing the hidden details of the city is exactly what we strive for. Please tell your friends and family about The Tour Guy!
Lori was very nice and explained alot…
Lori was very nice and explained alot of history
17 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Kylor/McKenzie, thank you for the feedback on Lori! We are so glad she shared so much history with you. Please tell your friends and family about The Tour Guy!
raffa was a great tour guide!
raffa was a great tour guide! she was so helpful and was very knowledgeable in everything relating to the vatican. she was also able to navigate well, despite the vatican being crowded while also ensuring that everyone felt included during the tour. would love to tour with her again 🤍
17 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Zen, thank you for such a kind review of Raffa! Navigating the Vatican is no small feat, especially in a crowd, and we are so glad she ensured everyone felt included. We would love to have you back! Please tell your friends and family about The Tour Guy.
We had a great guide Ms flave who was…
We had a great guide Ms flave who was very helpful with the local history and ensuring we all got on and off and was very patient
17 april 2026
Review zonder uitnodiging
Antwoord van The Tour Guy
Hi Jananee, thank you! We are so glad Ms. Flave was helpful, patient, and informative during your tour. Please tell your friends and family about The Tour Guy.
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