Vibit Reviews 

251
TrustScore 4 uit 5

4,1

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Beoordeeld met 1 van de 5 sterren

I used the Vibet machine for over six months, about 15 to 30 minutes daily, and it did not help my plantar fasciitis pain. It maybe felt a little better during use, but the pain did not improve overa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a person that isnt great at using the computer, i found the process of ordering so easy and quick. The product was also delivered within the week. So help with my healing process was much faster.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer Service was super with a quick refund. I had problems finding the correct adapters with the USB Cable for it to charge. After trying three times i gave up. I'm still wanting to give it ano... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Vibit is the perfect tool to get into those peasky problem areas, such as a pinched should, tight neck or sore hip. Have already brought 3 and would certainly buy more as am ideal gift for f... Toon meer

Bedrijf heeft geantwoord

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4,1

Goed

TrustScore 4 uit 5

251 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(251)

220 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Vibit

The Vibit Roll is the best thing
Has relieved the pain in the Arch of my foot
Can’t complain

27 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Thanks so much for your support. We hope you continue to enjoy using your Vibit!

Beoordeeld met 1 van de 5 sterren

Horrible customer service felt like a scam in the making

**update to the below: the company finally responded to my email requesting a return on the day that I posted this review and the day that I opened an issue with PayPal for this order. They did indeed refund me, however they made the process way too difficult and I don’t think they would’ve gotten back to me if I didn’t go to these measures**

I sent an email requesting a return/refund within a 30 day trial period over a week ago. I have not received any response. I have also sent the company DMs on Instagram, no response, yet the account continues to post. There is no phone number to call. I went on their Instagram and see that other people have left comments on their post saying that they are also trying to return their devices and being entirely ignored. This company is starting to feel like a scam at this point. If I do not receive a response for my return/refund I will need to report it to a government consumer agency.

1 juni 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

We always take customer feedback onboard. This is not the experience we want for our customers. We've reached out to gain more information and resolve this issue for you.

Beoordeeld met 5 van de 5 sterren

Great products with real results

I purchased both the vibit roller and the pain machine. I have used them both and found them very helpful to release tight muscles and reduce pain. Loads of tutorials so you know just how to get the most out of your purchase. Easy to use and great results

2 juni 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

We're grateful for your review and are thrilled that you're happy with your purchase.

Beoordeeld met 5 van de 5 sterren

Love the Vibit Tens machine that I got…

Love the Vibit Tens machine that I got a second set. Easy to use, portable and effective in pain management for my knee arthritis and anywhere else tgat I may have muscle aches. My daughter has also started using it for her muscle aches. 👍

19 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Thank you for taking the time to leave a review. Your feedback means a lot to the Vibit team!

Beoordeeld met 1 van de 5 sterren

Vibit Tens Machine Customer Service

Initially I was pleased with the Tens Machine I purchased (01 Mar 26) from Vibit, then it stopped working so I checked how to proceed with an exchange or refund. They required a video to show the fault so I sent the video to them and heard nothing for almost a week, at which stage a representative contacted me to give them access to the video. I did this immediately and once again I have heard nothing since. It has now been 17 days since I contacted them. There is no number listed on their website so I can't follow up by phone. I'm really disappointed as I did think the product worked well but this low level of customer service is ridiculous.

14 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

We're sorry to hear about your experience. Due to a higher-than-usual volume of emails, our response times have been longer than expected. We've reached out to request further information so we can work toward a resolution.

Beoordeeld met 5 van de 5 sterren

VIBIT exceeded my expectations

Very simple and slick online ordering process followed up with very quick delivery time.
The product has already worked wonders, far exceeding my expectations.
Thank you VIBIT, I have already referred a few people to your website.

22 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

We're delighted to hear about your experience. Thank you for your support and enjoy your Vibit!

Beoordeeld met 1 van de 5 sterren

No response from Customer Service after several tries.

When I received the portable massager and realized it was not what I expected, I tried to initiate a return immediately. Five emails, 2 attempts on IG, and almost 10 days later still no response. I have handed this over to my credit card company.

21 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

We sincerely apologize for the delay in communication. Our team is currently managing a high volume of customer enquiries. We've requested additional information and look forward to resolving this for you as quickly as possible.

Beoordeeld met 5 van de 5 sterren

Very happy with my Vibit

The website was easy to navigate and the purchasing process was so simple. I’m very happy with my Vibit! I have felt the difference after using it! It’s been so helpful with my my Plantar Fasciitis

29 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Thanks for choosing Vibit and for leaving such a positive review. We truly appreciate it!

Beoordeeld met 5 van de 5 sterren

Vibit Pulse

Fast delivery. The product is easy to use, effective and compact, making it great for travel.
I have used twice on arms for tennis elbow & the pain has significantly reduced.

1 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Thank you for sharing your experience! So glad it has been helping.

Beoordeeld met 1 van de 5 sterren

Terrible Customer Service

I ordered the Vibit Tens Machine - the website said it was stocked ready for postage, I ordered it to take overseas with me. The next two weeks was spent receiving notifications that shipping had been delayed, package had been lost etc. I was promised extra pads as an olive branch, that when my package eventually arrived were not enclosed. I have since spent 3 weeks chasing up with intermittent responses from customer service but no closure. Needless to say it has been a disappointing experience and gives me no confidence ordering replacement parts in the future.

29 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Thank you for your feedback. We apologize for the lack of communication and understand your frustration. Due to increased demand, response times have been impacted. We've reached out for further details so we can assist you directly.

Beoordeeld met 5 van de 5 sterren

Vibit product is high quality

Vibit product is high quality. Has helped a lot with my plantar pain and has helped with my son’s ACL. There are easy to follow tutorials for different areas of the body. I would recommend this to anyone

20 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

We really appreciate your kind words and support. Enjoy your Vibit!

Beoordeeld met 4 van de 5 sterren

I find the vibit very soothing and helpful for the pain

I find the vibit very soothing and definitely helps me to stand after resting, I use it first thing in the morning before I put my feet on the ground when getting out of bed. Also when I know I am going to be standing.
The support of this company is very good. My biggest regret is I didn’t order two when I had the chance of the discount. As I have been recently diagnosed moderate to severe Plantar fasciitis two would have made it easier to use on both feet at the same time.
This has definitely helped with the pain as well as being very enjoyable sensation.

28 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Thanks for taking the time to share your experience. We're thrilled to hear your Vibit is helping you.

Beoordeeld met 5 van de 5 sterren

Life changing product!

Delivery was prompt and the product is as described.
Portable, reliable and effective.
I have been struggling for a few years with shoulder soreness and tendonitis/bursitis. It has limited my ability to enjoy sport and somedays makes it very painful at work.
After using Vibit TENS on my shoulder for a week the difference has been life changing. I even played cricket on the weekend and didn't wake up the next day unable to lift my arm due to excrutiating pain - it's been the best money i have spent on shoulder treatments.

24 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Thank you for your wonderful review. We're so glad you're enjoying your Vibit and appreciate your support.

Beoordeeld met 2 van de 5 sterren

Why am I still waiting for a refund response?

I sent my request for return and refund one week ago, you acknowledged it’s arrival and said you would get back to me asap, and not to send another email or it would send my request to the back of the queue. Since then, crickets, absolutely nothing. That is well beyond your “a little longer than our usual 24hrs”

19 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Please accept our apologies for the delayed responses. We've been working through a significant increase in customer enquiries. We've contacted you for additional information and look forward to making this right.

Beoordeeld met 1 van de 5 sterren

The tens machine is piece of junk. Company intended to steal money.

The tens machine is piece of junk. Did not work properly. The company went silent after returning the unit and I had to contact the PayPal to get my money back. I also find out that the company has created a recurring account to withdraw money at later occasions for no reason. PLEASE AVOID

22 april 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

We appreciate your feedback and apologize for the frustration caused. Due to a high volume of emails, some responses have taken longer than normal. We've requested further information from you and hope to resolve the matter promptly.

Beoordeeld met 5 van de 5 sterren

My experience with Vibit has been a good positive one.

My experience with Vibit has been a great relief to my foot pain, I experience everyday having plantar fasciitis. I honestly don’t think I can manage the day without using it.
This little machine seems to hit the spot where I feel pain in my heel. I know there is a lot of products out on the market, and I have got most of them from orthotics to insoles. They may give a little relief but not for long.
I was a little sceptical at first with the Vibit, but I cannot go a day without using it.
I highly recommend this product, as it really does work for me. As for the Vibit Company, I have nothing but praise, they are very professional and understanding. I also love their tutorial exercises videos explaining how to use Vibit.
100% satisfaction from this customer.

Frances QLD

25 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Thanks for the great review. We’re grateful to know this has been helping!

Beoordeeld met 1 van de 5 sterren

Faulty and no replacement or refund 8 weeks later

I have had 5 attempts to get my completely non working machine replaced and then when that was not forthcoming after I had done everything they asked to show it was not working, requested a refund. Almost 2 months later - still nothing. No replacement or refund. Appalling. Know you are on your own if your machine is faulty.

9 april 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Hello, this is certainly not the experience we want for our customers here at Vibit. We have reached out to gain more information regarding this.

Beoordeeld met 5 van de 5 sterren

Vibit are a great company

Vibit are a great company. Easy to use website and quick delivery. I brought a Vibit Tens machine and it works a treat. It's helped my shoulder and back pain in a way i could never imagine. Give them a try you wont regret it.

14 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Thanks so much for sharing your experience with Vibit.

Beoordeeld met 5 van de 5 sterren

compression leg massager

I’m very happy with the compression boots that I purchased. They have not let me down. I use them on my bed when I get home from From my Fitness instructing they give great relief for aching legs. The charging unit last 42 or three sessions then I just detach the motor unit and recharge. The only thing I did find is the motor is a little bit noisy but nothing too bad. I still seem to fall asleep during the session. I also bought the tens wireless unit. This is also been fantastic as lasted for over two hours, have not been let down. The after sales service is also fantastic and helpful.

1 mei 2026
Review zonder uitnodiging
Logo Vibit

Antwoord van Vibit

Thank you for the 5 stars! We truly appreciate your support and hope you continue loving your Vibit.

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