The Vintage Red Bus Company Reviews 

188
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Thank you to the Vintage Red Bus Company. We hired the bus for a wedding on the 4th September 2026, and dealt with Conor in the office, who made the booking process very easy. The crew Nick and Riley... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing from start to finish! Communication was great from the minute we booked. Conor helped us with any queries we had throughout our wedding planning journey. We dropped our refreshments off on the... Toon meer

Beoordeeld met 5 van de 5 sterren

My daughter had the bus for her wedding which meant everybody got to ride with the bride and groom, no boring car. The two chaps were brilliant , everybody was so excited and it made the day even more... Toon meer

Beoordeeld met 5 van de 5 sterren

Hi Conor, We cannot thank you enough for looking after us so well for Judy and Garrets wedding on August 8th 2026. From the first communication we felt in reliable hands. Communication... Toon meer

Bedrijfsgegevens

  1. Bus- en touringcarbedrijf

Geschreven door het bedrijf

We specialise in vintage bus hire for weddings, parties, corporate events, tours and advertising/film. With over 3 generations of experience, we're a family run business you can trust. Our buses range from the classic single decker coach to the iconic double decker Routemaster. Contact us for hires within London, Buckinghamshire, Hertfordshire, Middlesex, Surrey, Oxfordshire, Berkshire or Bedfordshire.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

188 reviews

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4,8

Alle reviews

(188)

24 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thank you to the Vintage Red Bus…

Thank you to the Vintage Red Bus Company. We hired the bus for a wedding on the 4th September 2026, and dealt with Conor in the office, who made the booking process very easy. The crew Nick and Riley were very professional on the day. All the guests enjoyed their experience on the Routemaster Bus, if you are thinking of hiring a bus for an event I would highly recommend this company.

16 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing from start to finish!

Amazing from start to finish! Communication was great from the minute we booked. Conor helped us with any queries we had throughout our wedding planning journey. We dropped our refreshments off on the Thursday and the staff couldn’t have been more helpful. They unloaded the car for us and answered our last minute questions/queries. On the day the whole process was seamless and we honestly couldn't have asked for more. Our driver Nick was amazing, as was the conductor (I can’t remember his name, sorry!). We’ve had so many comments on how amazing the bus was, it really was an iconic part of our day. A truly wonderful company with staff who are so genuine and are there to make your day even more special. If you’re unsure on whether to book a bus for your special event, take this as your sign! Thank you again❤️

5 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My daughter had the bus for her wedding…

My daughter had the bus for her wedding which meant everybody got to ride with the bride and groom, no boring car. The two chaps were brilliant , everybody was so excited and it made the day even more special - Thank you everyone

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely Perfect From Start to Finish!

We couldn’t have asked for a better experience! My (now-wife) and I booked this vintage double-decker London bus for our wedding group on August 9th, and it was truly one of the highlights of the trip.

From the very beginning, Conor and the entire team went above and beyond to make the experience perfect for us. Planning an event like this from the US could have been complicated, but they were incredibly accommodating and helpful throughout. They even kindly accepted beverage deliveries in the days leading up to the tour and had everything packed in ice and ready for us when we arrived.

The experience itself was fantastic. John, our driver, Riley, our conductor, and Amber, our guide, were all wonderful. They were friendly, professional, and made the entire group feel welcome. The vintage bus was such a fun and memorable way for our guests to see London, especially for those who were visiting from out of town and only had a short time to experience the city.

The team also worked with us to create the perfect route from our hotel, including a stop near the London Eye where our guests could get off for a few minutes and take photos. It was such a thoughtful touch and made the experience feel truly personalized to our group.

Everyone absolutely loved it. The combination of the iconic vintage bus, seeing London’s major sights, the fantastic guide, and the incredible service made this an unforgettable experience for us and our guests.

We are so grateful to Conor and the entire team for helping make our wedding celebration even more special. If you’re looking for a unique, fun, and memorable way to experience London, we cannot recommend them highly enough- we appreciate everything!

9 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Unique special birthday trip for family of all ages

I was looking for an unusual gift to celebrate my husband, Don's, birthday with the family and remembered having a wonderful time on a London Vintage bus for our friend's wedding. I found 'The Vintage Red Bus Company - they had excellent reviews and they're local. Conor had a few suggestions for me - one of which was to pick us up from very near to our home. They personalised our sightseeing trip to London and the London Eye based on our conversations - this included our very big family of all ages from Holland, and our family from the UK. The team was extremely friendly and helpful - in fact, they couldn't have done more for us before the trip and on the day. Everybody enjoyed themselves very much. Thanks to the team, including Conor (organiser), Josh, Neil (the driver), Riley (the bus conductor) and Anita (our guide).

15 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a memorable addition to the wedding

Hi Conor,

We cannot thank you enough for looking after us so well for Judy and Garrets wedding on August 8th 2026.

From the first communication we felt in reliable hands. Communication was clear and was reassuring and detailed as the day came closer. One less thing to worry about.

You provided peace of mind come rain or shine.

More than that everyone was thrilled with the transport. All the little details - the ribbons and flowers, name of the happy couple on the front and the wonderful tickets made the wedding even more special.

Thank you for staying for photographs. These are so special and we await the professional photographs which I am sure will be stunning. Our less professional family ones are great.

I would definitely recommend you to anyone looking for transport peace of mind and something truly memorable for their special day.

8 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad attitude from management

Unfortunately this review is mainly based on the management’s attitude (James and Josh). Our 4 year old flowergirl was found to have mechanical grease oil on her dress whilst travelling on the bus. After contacting the company, both managers absolved responsibility, even though they admitted that it had come from the bus window. After they finally answered our emails asking for them to redress the situation by recompensing our (£15) drycleaning charge, they said a) the child had no reason to touch the window mechanism (unlikely that the oil was just on the window mechanism as it was out of reach, and b) (more surprisingly) they said the child should not have wiped it from their finger onto their dress! (the 4 year old was not aware it was on their finger so it inevitably ended up on their dress).
I advised that there should at least be a warning that this oil is on the windows, but received no response about this from the company.
This issue could all have been cleared up by the management issuing at least a goodwill refund of the cleaning bill, but instead they chose to respond with a defensive and rather petty attitude blaming us!
Some guests nearly missed the bus from the church as the conductress was not pro-active in her role at all, and made no effort to check if the guests were still in the churchyard.
Also, the bus was parked at the church with just the rear entry point showing as guests boarded, instead of to the right of the church entrance so that the front of the bus with the personalised blinds could be seen.
None of the wedding guests or Bridal Party saw them so they were a waste of money.
After pointing this out in our email, we were given the excuse that this was for ease of boarding. This does not make sense as the guests would only have to walk the short length of the bus to board.
I would say do not pay for personalised blinds unless the company make some effort for them to be seen!
The same at the venue, the bus was parked head-on to a house with guests exiting the back of the bus, instead of the driver explaining to the photographer that the blinds would again not be seen by anyone.
We were not told in any correspondence that we could keep the personalised blinds. They were given to the venue manager when the bus left, but as we were not aware of this, the venue presumed we did not want them. Again, an email asking the management where in our booking we were told that we could keep the blinds remained unanswered.
Poor attitude and lack of accountability from the management spoils an otherwise good bus service!

27 juni 2026
Review zonder uitnodiging
Logo The Vintage Red Bus Company

Antwoord van The Vintage Red Bus Company

Dear Jennifer,

Please accept my apologies that our service did not meet your expectations. There is a lot to unpack in your review so I’ve attempted to summarise each point and respond accordingly.

It is regrettable that the young flower girl got grease on her dress. When you emailed us, we checked over the bus immediately because this is not a matter we take lightly. Our buses are valeted weekly, and given an additional light clean on the day of hire. When checked, unfortunately we couldn’t find any evidence of misplaced grease in the area concerned. However, we informed you that there is grease on the runners of the 1960’s window mechanisms which without lubrication would fail. You wrote back to us and said “Thanks, we kind of guessed that it was from the window. Just unfortunate the children put their hands on it!” Our stance is that we would be happy to take responsibility, had the grease been in an area where it could easily mark passengers clothing unintentionally. However in this instance the child put their hands on the window mechanism, in an area where grease is intended to be, and it then transferred to her dress. Ultimately the grease wasn’t anywhere it wasn’t supposed to be, so hence we didn’t feel any form of refund was due.

As you can imagine, it’s very difficult for the driver and conductor to know when all intended passengers are on-board. For this reason we have to rely on someone from the group to tell us when everyone is on-board. Having reviewed the pre-booking email chain, I’ve noted that you asked ‘how the guests boarding is monitored?’ We responded by saying ‘Normally it would be down to someone in the wedding party to have a list of passengers if you think this is required’. You acknowledged this and said ‘Understood, the driver doesn’t ‘police the boarding’. The conductress, informed me that before the bus departed she checked if everyone was on board by asking the entire bus collectively. The guests, including a number of groomsman, confirmed everyone was on board. The bus left and it is worth noting that no one missed the bus.

Our personalised blinds are actually free of charge for the 1st blind only. In this instance you opted for an extra 2x blinds so additional charges were incurred. Due to restricted access to the church, we had to stop on the main road after a blind bend to load passengers. Our bus is rear entrance boarding, so we had to position the back end of the bus across the driveway to the church. There are a number of ways the bus could have been positioned to show the front, but these wouldn’t have been safe for loading passengers and we reserve the right to make decisions in mind of safety. Upon arriving at the venue, the bus pulled up to the venue with the front facing the building as you mentioned. All the passengers disembarked and entered the venue, whilst the bride and groom were having photos with the wedding car. Perhaps we could have positioned the bus differently, but even if we had done, we have no control of where the passengers go after they get off the bus. Our driver stated to us that he spoke to the photographer and asked him if he’d like the bus repositioned, but the photographer declined. Our driver & conductress then spoke to the venue manager about photos with the bus. Having checked with the bride and groom, the venue manager confirmed that the bride and groom did not want any photos.

Once it was confirmed that the bride and groom did not want photos with the bus, the conductress removed the personalised blinds from the bus and handed them to the venue manager. It is a shame that the venue assumed you did not want these blinds but we are not responsible for what the venue has done with the blinds thereafter. It does say on our website that “Each blind is yours after the event as another wonderful keepsake to cherish.” You can find this on the services page, under the ‘personalised message blind’ section.

Kind regards
James Thorpe

Beoordeeld met 5 van de 5 sterren

The most amazing experience!

Amazing!! Conor was excellent setting up the booking and travel arrangements and communication and assistance were brilliant throughout. On the day, everything ran to perfection and driver and conductor were really lovely. We arrived at Islington Town Hall and were 1 of 3 buses. Our bus stood out, glistening away in the sunshine (the condition is stunning) and instead of a standard bus blind that others had - our names and wedding date were on the blind (at no extra cost which we were given to keep) it honestly makes it look all that more special. Thank you so much for adding such brilliant memories to our day our guests loved the surprise and it’s a journey we will never forget.

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We just wanted to say a big thanks so…

We just wanted to say a big thanks so much for last Friday we had a blast!

The fact you can bring alcohol was great as not many companies allow this but between the beers and the music also it got everyone in the party mood for the reception! We really appreciate that you navigated the bad traffic and bridge closures and got us all there as quickly as you could. We loved the personal individual bus tickets and the fact the staff kindly gave us the sign as a keepsake.

I would recommend this company for all events!

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent from A to Z

Excellent service, both in getting the bus organised and on the actual wedding day. Truly contributed in making our day as magical and special as we'd hoped it would be. Huge thank you to the team!

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible transport & service!

The Vintage Red Bus Company was absolutely fantastic for our wedding transport on Saturday 18th April. From our very first enquiry through to the big day itself, the team were professional, friendly, and incredibly helpful.

The bus looked amazing and added such a special touch to our wedding day. Our guests absolutely loved travelling on them, and everything ran so smoothly and on time, which really helped us relax and enjoy the day.

The staff onboard were wonderful, polite, organised, and made everyone feel comfortable and looked after throughout the journey. We’ve had so many compliments from our guests about how unique and enjoyable the transport was.

We would highly recommend The Vintage Red Bus Company to anyone looking for wedding transport. Thank you so much for helping make our wedding day so memorable!

18 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We loved the vintage red bus company…

We loved the vintage red bus company experience. From start to finish Conor has been a dream to work with! He is quick to respond and super helpful. Nick and Amelie were the absolute dream team on the day, they were very friendly and our guests had the best time! Thank you so much!

21 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A huge thank you to The Vintage Red Bus Company

I wanted to say a huge thank you to the Vintage Red Bus Company for their service and support on the day of our wedding with the Routemaster bus.

The bus looked amazing and was the highlight of the day for a lot of people, bringing back lots of nostalgic memories from years ago.

It was great to be able to play our music on the bus too, and thank you so much for being so accommodating with the drinks for us, taking delivery of them ahead of the day, and keeping them perfectly cool for our guests.

I would 100% recommend The Vintage Red Bus Company to anybody looking to hire a bus.

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing bus, amazing day! Highly recommend!

We had just wanted to say a huge, huge Thankyou to the Vintage Red Bus company for helping to make our daughter’s wedding a really incredible day!! Everyone attending the wedding said that the bus was one of the top highlights of the day, it was a really incredible experience! The Vintage Red Bus company team have been amazing and made everything so straight forward for us, from the organisation to serving Prosecco on the bus ride and playing great tunes that everyone sang along to. The bus was beautifully decorated with ribbons inside and out and also had personalised wedding signage. We would absolutely recommend the Vintage Red Bus company, they really did make a great day very memorable indeed. Many thanks again to Conor and the team.

18 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The most perfect vintage red bus journey

The whole team at the Vintage Red Bus Company were nothing but incredible! Everything from the organisation, planning, taking food and drink deliveries, the route planning, responsiveness of e-mails, service was absolutely perfect for our wedding day! The team on the bus on the day were awesome!

They offer the full package of service with drinks being served all the way to keeping the wedding blind post the bus ride

Would highly recommend to anyone wanting to hire a vintage red bus!

11 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Made our day special

Early communication, joint planning of the route, lovely driver and conductor. All made our wedding day special.
It was also the cleanest red London bus I’ve ever been in!
Thank you

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great experience!

We booked a bus for my daughter's wedding in December. The whole experience was just a delight - Conor and his team were friendly and efficient, the bus itself looked beautiful and arrived bang on time which was incredible considering it was a rainy Saturday in central London full of Christmas shoppers! We couldn't recommend the Vintage Red Bus Company more highly!

6 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We booked two buses for our wedding…

We booked two buses for our wedding guests to go from the church to the venue and WOW what an experience, the best decision we made! The buses looked absolutely fabulous, with personalized touches and all our guests had the best best time on them, sipping on their prosecco and singing along to the playlist we had made. They all commented on how lovely the team were and how great the experience was. The team were so great in the lead up when we were planning too and made the whole experience seamless. Best experience ever!

31 december 2025
Review zonder uitnodiging

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