TheWaterBottleStore Reviews 6

The company maybe went out of business. I have tried emailing, calling the company over several weeks and no response about my order.
My credit card was charged in October but no product arrived. Do not do business with this company. I lost money.
Madeleine Linck Rehoboth, Mass

☠️💸BEWARE❗️
Actually, the rating I give TheWaterBottleStore (including Scott), is a minus five stars (-⭐️⭐️⭐️⭐️⭐️).
Two months ago placed an order and received no tracking number, no shipment, no delivery, no status.
Sent text, email, phone calls, and got no response, therefore no refund. Scott/TheWaterBottleStore have stolen $75 from me! Obviously this is an illegitimate business. Save yourself from anxiety and from having your money stolen from you, DON’T ATTEMPT TO MAKE PURCHASES FROM TheWaterBottleStore ❗️

I have ordered from Scott five times over 10 years and am always happily surprised that I receive my orders shockingly fast. I found him because I researched a bit to find reasonable prices for collapsible water bottles from reputable manufacturers. I'd owned off-brands before because prices from major makers were too high even on Amazon & EBay. Scott's prices--including shipping--are fair and his stock is good. I won't be buying from anyone else.

I ordered a water bottle that turned out to be defective. After leaving a phone message and e-mailing several times there has been no response from Scott. I asked for a replacement with a different water bottle or a refund and a month later, have no response. Definitely cannot recommend this company to anyone.

Great resource for niche needs and general shopping. Friendly service and very fair!

I ordered a water bottle from thewaterbottlestore.com on May 20th and it arrived cracked on June 2nd. I left a voicemail at the 1-800 number listed on the website but did not hear back from them until I emailed them 2 days later. Scott assured me that they would send a replacement out free of charge but as of July 2nd, I still have not received anything and no one has replied to my emails. Save your time and money and shop elsewhere!

*UPDATE*

Upon publishing this review, I was contacted the next day by Scott who owned up to his mistake. To make amends, he immediately shipped out the replacement bottle and refunded my money. I received the water bottle 2 days later in pristine condition. I am happy with the results but sad that it took a negative review to get them. However, the bottle is exactly what I wanted which is why I choose thewaterbottlestore.com in the first place. Thank you Scott!