We used Matt and The Wine Engine at very short notice to get all the wine sorted for our wedding, and honestly, I couldn’t recommend them highly enough. Matt came out of nowhere, got everything... Toon meer
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Lees wat reviewers zeggen
We absolutely loved using The Wine Engine! 🍷 The Grapevine AI is such a clever feature — it asked a few quick questions about our tastes and then suggested some really beautiful wines that suite... Toon meer
I bought a bottle of champagne as a gift for a friend but realised (after l’d ordered) that there had been nothing obvious to say what it was for and who it was from. I emailed to that effect and rece... Toon meer
Great experience with interesting site features such as the AI somme - do a little quiz and it will recommend you bottles it thinks you'll like, then as you review what you've tried it learns your tas... Toon meer
Bedrijfsgegevens
- Wijnhandel
- ook in
- Wijnclub
Geschreven door het bedrijf
The Wine Engine is the modern digital wine platform and wine club subscription that gives you unrivalled choice and control over what's in your monthly wine box. Browse over 900 wines and growing, and discover new amazing wines from all over the world. Also try our unique AI Sommelier, GrapevineAI for suggestions, and tasting notes, food pairing suggestions, and for wines it thinks will fit your taste. Life is too short to drink bad wine, we believe in quality over quantity, we believe in drinking good quality and well-made wine from passionate wine growers.
Contactgegevens
Verenigd Koninkrijk
- support@thewineengine.com
- thewineengine.com
4,7
Uitstekend
119 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wines arrived in god condition after a…
Wines arrived in god condition after a misunderstanding about delivery
16 juni 2026
Very hard to get through to you if…
Very hard to get through to you if there is an issue otherwise fine
20 mei 2026
Antwoord van The Wine Engine
Hi Albert - We're sorry to hear that you had trouble getting through to our customer service team. This is unusual however as our customer service email and phone line is monitored and responded to daily, even at weekends, so we're not sure how this could have happened. We are sure you will have a better experience next time.
Many thanks for your order,
The Wine Engine
Great service and communication
Great service and communication. Wine delivered promptly. Excellent quality at a great price.
20 mei 2026
Fast and prompt delivery
5 mei 2026
Delivery on time and the Libertine was…
Delivery on time and the Libertine was excellent.
23 april 2026
Good range and prices
They have good prices and promotional prices, deliver the wine in suitable packaging, offer a good range and delivery is prompt.
23 april 2026
Wonderful customer service
I needed my wine by the weekend and reached out to check if it'd arrive on time. Bronwyn responded quickly and went the extra mile to arrange next day delivery to make sure I got the delivery before my special occasion. Thank you so much.
16 april 2026
Review zonder uitnodiging
Excellent service
Our wine and chocolates was boxed beautifully, a lovely gift for my friends birthday. Thank you
27 maart 2026
Nice gift delivery easy
31 maart 2026
The two Oldenburg syrahs were corked…
The two Oldenburg syrahs were corked which was a shame.
31 maart 2026
Antwoord van The Wine Engine
Hi Oliver - we're sorry to hear about what sounds like an extremely unusual situation here. We have contacted the vineyard on this matter and they assure us that they have never had a single corked bottle with the modern type of cork that they use with these wines, and so to have two together sounds extraordinary. We did not hear anything from you directly on this matter, and have reached out to you, without reply, the only thing we've seen on this, is this review - please contact us so that we can discuss and resolve.
The Wine Engine
First time using The Wine Engine
First time using The Wine Engine, and with all new online purchases of a certain size I was slightly dubious. I ordered 10 bottles of Chataeu Talbot on a Monday as I wanted them for the weekend. After a couple of days I hadn’t received a tracking link so I got in touch. The founder spoke with me directly and ensured that the wine arrived for the weekend, which it did. Excellent wine and brilliant customer service. Highly recommend! Will be using again,
10 maart 2026
Review zonder uitnodiging
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