TheWorldServers Reviews 

I was working with TheWorldServers for a few years - the experience started off good. I had a personal deal with them to sell their virtual servers at a good price.

But then as years passed, things just went downhill. Management changed, setup times were getting slower, and overall the kind of communication I was receiving from the representative I was always assigned with had less and less of a professional attitude each time I contacted them.

They manage the servers relatively well (when they're online), sometimes they have bad days and inexplicably start charging for things that they originally didn't, but this is usually resolved with a small 'push' my end of telling them to get their act together. Re-installations of OSes should always remain free (seeing as it doesn't cost them anything - and I know it doesn't).

Now I understand that data loss occurs, and hard-drives fail, but this company was not very up-to-scratch when it came to backups and sticking to an SLA period. But I had this happen to me twice throughout the same year. Neither of the times they explained the cause, but managed to recover files on multiple machines after a LONG few weeks with little effort their end (I believe they just reallocated the virtual HDD to a new machine?) and most efforts my end to give them instructions as well as recover the data at the same time.

Overall, my experience with them started well, but ended horribly. Setup times went from a few minutes to a few DAYS. Support got worse. Performance degradations became more frequent. I ended up leaving them with the 30+ servers I had open with them (as they just resell from OVH) and decided to migrate my customers to my own servers instead which I now manage myself and couldn't be happier doing it all myself!

I have used many hosting companies in the past, this company is the worst i ever tried.
After ordering 30 VPS servers, i never received anything.
When i placed the order they told me they would take a few days to set them up, which to me already sounded pretty weird.
After some weeks of trying to contact them and they never reply to me, they told me there was something wrong with my payment, it was being hold by Paypal, however, Paypal didnt show anything weird so i contacted them and they told me nothing was being held on their side.

After 4 weeks of waiting and trying to contact them, many times i had to wait up to a week before i got any answer, i asked for a refund.
They told me i would be refunded within 2-3 days, that was the last communication i had from them and they never refunded me.
I had to open a case with Paypal to finally receive my money back after 5 weeks and not receiving any good information or any servers from them.

Bad service, stay away, might be even scammers.

Exceptional customer service, they are honest and fair. I've been their customer from over 2 years now and i couldn't recommend them enough.

Good servers. Good customer care.