The Wright Gardner Reviews 

Geschreven door het bedrijf

The Wright Gardner is the area’s premier horticulture services company. We offer interior office plants, office plant maintenance, fresh floral services, exterior landscape maintenance, custom horticultural pieces including plant walls and moss artwork, and holiday decorations. our Clients We service over 500 commercial clients including many of the most recognized global brands spanning the public and private sectors representing a wide array of industries. Examples include: Public Institutions: the US Federal Government (GSA), State of California, UC, City of SF, KQED Property Management: JLL, CBRE, Cushman & Wakefield, Avison Young Financial Institutions: Bank of America, Wells Fargo, US Bank, Fidelity, Northwestern Mutual Professional Services: Accenture, Kirkland & Ellis, Sidley Austin, Armanino Venture Capital & Private Equity: a16z, Bessemer, BlackRock, TCV, Brookfield, Accel-KKR Health Care: Amgen, Chan Zuckerberg Biohub, Dignity Health, Johnson & Johnson, Kaiser High Tech: Airtable, Compass, Cruise, eBay, Illumina, OpenTable, Paypal, Shopify Retail & Hospitality: Gucci, Intercontinental Hotels, Marriott, Ritz Carlton, Shane Company Fortune 500: Abbott, Constellation Brands, Darden Restaurants, General Motors, IAC , Samsung our Team Our staff of ~30 professional horticulturists bring hundreds of years of combined industry experience. Our owners bring deep experience in management, finance, and technology at companies ranging from startups to Fortune 500 enterprises. Our staff is paid above typical industry wages and receives benefits including health care, 401(k), paid vacation and holidays, and a variety of perks. our Geographic Coverage We service the entire Bay Area, as well as the greater Sacramento and San Joaquin Valley. Overall we cover ~11 counties in Northern California. We can also arrange and sub-contract service in other metro areas through our partner network. our Customer Service We have built our reputation on our boutique level of service. We have a dedicated team member to field all inquiries, trouble calls, and billing questions. We aim to resolve any issues that are brought to our attention the same day. We have multiple dedicated teams in the field doing replacements and making deliveries to ensure we can always respond quickly to client needs. our Technology We use our own proprietary software to deliver a seamless and high quality service experience to our customers. Our technicians use our GPS-enabled phone app to log their service time at each account, view info such as client contact, account inventory, and to request replacements as needed. Everything we do is tracked and documented in real time, checked for accuracy, and reported on to ensure we consistently perform. our Plants The plants we provide are grown, acclimated, organically pre-treated, water-lined, and stabilized using industry best practices to avoid spills, pests, and disease. All materials we use are specifically designed for indoor commercial use in a professional office environment. Our unique setup is designed to ensure we can deliver and sustain a highly professional-looking presentation of the plants over the long term, and that service can be performed efficiently and unobtrusively by our staff. our Plant Services Plant service is our marquee offering – what we do most and what we do best. Our service is provided by trained professionals, in company attire, between 8:30-4:30, M-F. We water, fertilize, trim, rotate, and dust the plants to maintain their health and vibrancy. We are unobtrusive. We typically visit accounts 3 times per month. We generally do not schedule time windows or conduct service by appointment in order to maximize our responsiveness for all clients. We can do weekly service if required, but still need flexibility to enter during normal business hours to account for holidays, office closures, vacations, and extenuating circumstances. our Guarantee Plants sourced from and maintained by The Wright Gardner are covered under our Service Guarantee. This means that if any guaranteed plants decline in health or vigor, we will quickly replace them at no additional cost. Our job is to make sure our client’s plants look on point, all the time, and we have a full supply chain and delivery operation designed specifically to fulfill this guarantee. our Color While our core business is office plant maintenance, a large slice is also providing high-end orchid arrangements and other color options to our clients. We create arrangements including orchids, bromeliads, fresh cut flowers, succulents, tillandsias, and other creative decor in house. These are sold as add-on subscriptions to our regular service contract. our Insurance We carry above standard insurance including general liability, umbrella liability, auto, and workers compensation. We can quickly and seamlessly process insurance certificate requests from building owners and property managers to meet or exceed their requirements. our Culture Our company is designed around 3 key operating principles that permeate everything we do.. People First: We know life and business can be a rollercoaster. We embrace the ride and the people we’re on it with by putting our clients and colleagues first. That is the symbiosis we strive for. Better Every Day: While we always aim for perfection, we’re most obsessive about creating an environment of constant learning and improvement in everything we do. Have Fun: We do this because we love it, so why not have a little fun while we’re at it? our History Our roots run pretty deep. TWG was originally founded in 1987 as Urban Gardner by Matthew Gardner. In 1991, Gardner partnered with John Wright and changed the name to The Wright Gardner. In 2017, TWG was acquired by new owners Nick Haschka and Anupam Sharma, enabling Gardner to retire. Since then, TWG has grown and positioned itself as a premier horticulture brand serving the region’s leading companies, as well as the successor of choice for other local plant company owners seeking retirement. It has acquired and integrated customers and staff from Nelou’s Greenery, San Francisco Plant Company, Bay Plant Company, SF Greenscapes, Barry Brown & Associates, Insight Interiorscapes, and Peninsula Plants. our Practices We pride ourselves on our progressive business practices spanning employment, sustainability, social responsibility, diversity & inclusion, fair wages, community stewardship, and corporate citizenship. Those principles are deeply ingrained in daily operational decisions and practices. In addition, we support charitable causes through a three-pronged giving strategy supporting People (Bay Area United Way), Plants (The Plant Exchange), and Animals (San Francisco SPCA) to ensure our community impact extends well beyond our day-to-day work.Toon meer