I ordered a personalized chef's smock for my son's birthday and WOW - this company is super responsive and really quick. They even sent me a mock up so I could proof it before they made it. Very reaso... Toon meer
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I had ordered a gift-wrapped small, rosewood key-chain with a custom engraving. The product was exactly as advertised; the engraving was the right size and centred, and the wood looked really nice. It... Toon meer
Extremely easy to use website. I had been searching for somewhere to engrave pint glasses for my husbands 40th birthday. This website made it so easy to upload the image - they sent me a proof to app... Toon meer
I was looking for a nice inscribed keepsake for a 25 year employee. I sent the words, and choice of plaque, and within a day had a rendering in my email. It was perfect so I ordered it and had it in t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Things Engraved originally “opened shop” in 1982, with less than a dozen locations across Canada. Over the years, the company expanded into more than 100 retail locations stretching Coast-to-Coast. With changing times came changing strategies, and in January 2020 the company was purchased by online retailer Bloomex Inc., who introduced and implemented a successful online sales model which allowed both existing and new customers the opportunity to order the same high-quality, personalized gifts they have come to know and trust from the comfort of their homes – no need to go to a busy mall. They also reinvented their retail locations into trendy boutique style, retail storefronts offering one-stop mixed-market gift shopping with custom personalization done on the premises. For decades, Things Engraved has been the premier destination for Canadians seeking personalized gifts to mark that special occasion with a custom engraved or embroidered gift that is sure to be treasured. We have also recently started offering sublimation products – a process which allows you to personalize virtually anything! We now offer UV Printing, DTG, DTF and so much more! Under our new leadership, we will continue to offer the best personalized gifts that Canadians want at competitive prices.
Contactgegevens
4095 Belgreen Dr, K1G3N2, Ottawa ON, Canada
- 1-800-363-5053
- customerservice@thingsengraved.ca
- thingsengraved.ca
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Great communication and follow-up
Great communication and follow-up
Almost perfect!
I appreciated the quick responses and the patience when handling repeated requests for edits and changes.
Two points I would have appreciated:
1. I never had the name of who I was dealing with online. It felt a bit impersonal.
2. The mock ups were good, but it would have been helpful to see my product (an engraved name plate) on something to get a better idea of how it might look. A computerized example, perhaps.
Everything worked out great
Everything worked out great. Excellent customer service and product.
Confusing website, incorrect order
The web site was confusing and difficult to navigate. My order was initially incorrect and it took multiple messages with the company to correct the issues. But the company seemed friendly and eager to help.
I received EXACTLY what I asked for and…
I received EXACTLY what I asked for and I am thrilled with the end result . All your help was greatly appreciated.
It was so easy and they did an awesome…
It was so easy and they did an awesome job on my order!
The customer service was very patient…
The customer service was very patient after many many questions I had. And answered every question successfully.
Overall amazing experience
The worked with me to design exactly what was needed. Quick responses and great communication. Such an easy experience dealing with them!
Insanely quick turnaround
Insanely quick turnaround, amazing product, couldn’t be happier
Excellent experience from order to delivery
Right from the time of placing the order the customer service is excellent. Responses and turn around was super quick. And once approved the item was customized and shipped really fast. I got to see the product that was shipped as a gift and i can say it was good quality and I will definitely order again. So my experience has been amazing. And I am very happy to have found a Canadian company, I can support.
5/5 on everything about Things…
5/5 on everything about Things Engraved.
It was a rush order and they turned around 40 pint glasses with our desired engraving in record time.
Everything was very well packaged for shipping.
The Things Engraved team was very responsive
The Things Engraved team was very responsive and attentive to design wishes and made sure the products were well done. I have used this custom print service before and will do it again!
Great experience
Great experience, they reached out to me and went font I preferred and it was delivered on time. Thanks again!
Order two new badges for our fantasy…
Order two new badges for our fantasy league trophy. The order was delivered fast and I had plenty of design input before the order was final.
Great work
Excellent service and product.
Excellent company from start to finish
From start to finish this company has been great .. I reached out with an idea of what I wanted and some not the greatest quality pics/logos. And even with poor qaulity logos,they made my plaque perfect. Im very happy with what i ordered. Communication back and forth thru email was easy and fast. Would highly recommend
Thank you for taking time to adjust
Thank you for taking time to adjust the template before printing and for the communications always very professional
Christening Capsules Engraved
Christening Capsules Engraved
Throughout the experience of having my items sent away to be engraved, communication/customer service was excellent! The price point was most satisfactory and everything was completed in a timely manner. I am very happy with the service from Things Engraved!
Personalized Whistles for Hockey Coaches
Quick and consice services, good communication and arrived on time!
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