ThinkTaps Reviews 33

Great product and easy to install (according to my plumber). Bathroom now looks fab!
I ordered on a Tuesday, and I had the wetroom screen by the Friday, much quicker than expected. I also got an email with a tracking number and a 3 hour delivery time slot. Would definitely use again!

My combination bathroom unit developed a fault in the cistern within two month of fitting. As a family of six we could not do without a flushing toilet so I immediately contacted a plumber and bought a replacement part from my local merchant. At the same time I emailed Thinktaps to inform then of my problem. They suggested I send them photographic evidence which they would pass on to the manufacturer who would supply a replacement part. I tried to explain to Thinktaps that I couldn't wait and asked if they would refund the cost of the part, I paid for the plumber. They refused. I am disappointed with their lack of understanding on this occasion.

Excellent!! The shower panel I’ve got worth the every penny I’ve paid them. Everything seems just in the right. They were kind enough to deliver it for free at my address. The product looks great, I hope it works well in the long run.

I have been trying to speak to someone since the shoddy substandard shower unit I purchased for £386.25 on June 5th was finally collected by your supplier's carrier on June 24th. I paid promptly for this item and am now struggling to get a refund. The service I have received from you is far from "excellent" as quoted on your site, but then again, the description of the Chrome shower unit I bought was pretty deceptive too. What do I need to do to get my money back? I am out of pocket and getting stonewalled every time I try and telephone you. You do not reply to phone or email messages either.

Wetroom screen arrived quickly and was by far the cheapest we could find.
The glass was thick - 8mm and the plumber said it felt good quality too.
Down side was that from placing the order to receiving it, there wasn't any communication, but other than that - very happy.

I am very happy with my with my bath & basin good job thank you very much

No problems at all,I would not have any hesitation in recommending the company.
The item arrived very quickly. Excellent communication meant that I knew when to expect the delivery.
Ordered goods delivered within 48 hours and was fantastic quality.

I ordered a tap. Delivery was quick and the description was 100% accurate.
Very pleased with everything, Would recommend.

I would recommend think taps.My basin vanity unit arrived quickly.Very stylish and really good value for money.Overall I am very pleased,A very good product which was far cheaper than advertised on similar sites.Thumbs up.

Exceptional - A very friendly and helpful customer service.
The WebSite is easy to navigate and very reasonably priced.
My order was on time and items were as stated.
Recommended, 100% satisfied. Cheers!

All goods as advertised, good website, Great customer service and helpful.
No problems at all. Thank you!

Ordered a Shower Enclosure and matching shower tray for our ensuite. Looked at a number of sites to get a feel for price and quality.
Thinktaps had a great product and at a very competetive price and I also got free delivery as it was over there £199 threshold. Delivery landed just 2 days later.
I can honestly say I am over the moon with the products and service. Simply superb value for money!

I don't usually write on these review sites, but I was that impressed with the slick nature of purchase to product in my hand, that I gave in to my fear of writing.
I will definitely be using again!