Thank you for sharing your feedback, and I’m sorry to hear that you had such a negative experience with the assessment for this organisation or role.
From your description, it sounds like you took our Personal Profile Analysis (PPA). The PPA assessment has been rigorously developed and validated over 40 years, including being independently audited for its scientific robustness by the British Psychological Society (BPS) as well as other international psychological and testing bodies. These organisations assess tools against strict scientific and ethical criteria to ensure they are fair, reliable, and fit for purpose.
It’s important to emphasise that assessments like the PPA are designed to be one part of a broader decision-making process, not the sole basis for hiring decisions. Organisations should always consider a range of information when evaluating candidates, including interviews, experience and other relevant factors. This being said, assessments such as the PPA are routinely found to be more predictive of future job success than traditional methods such as CV screening and general interviews in peer-reviewed meta-analyses.
Our reports are not created by artificial intelligence. They are developed by our in-house content team, who are psychologists and subject matter experts in assessment design and interpretation. This team ensures that the content is accurate, meaningful, and closely aligned with each individual’s assessment responses. We also gather ongoing feedback to ensure our reports remain relevant, insightful, actionable and representative of the people completing them.
We do appreciate your comments and take them seriously, as feedback is essential to maintaining and improving the quality of both our assessments and the candidate experience.