Very helpful in their online chat. Replied instantly with the needed information. Product arrived quickly, was packaged very securely. Item is exactly as described and works really well. I would 100%... Toon meer
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Lees wat reviewers zeggen
Very helpful service and follow-up advice. This was/is greatly appreciated. I will definately recommend Thunder Store, actually have to a couple of people thinking of updating their computers.... Toon meer
This is the 2nd laptop I have bought from Thunder Store. The latest purchase for a friend. High quality refurbed laptops with totally affordable prices. I definitely recommend buying from here. 100... Toon meer
Laptop arrived very well packaged, and seems to work as expected. Haven't worked out how to transfer old files over (a little basic instruction sheet could be helpful). I thought it was supposed to b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Thunder Store is your one and only destination for ex-lease, second-hand computers, laptops and other electronics in New Zealand. We pride ourselves in delivering the best possible service, fast shipping and dispatch and, of course, irresistible prices!
Contactgegevens
Gulf Harbour, Whangaparaoa, 0930, Auckland, Nieuw-Zeeland
- hello@thunderstore.nz
- thunderstore.nz
4,8
Uitstekend
276 reviews
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Parcel is not working
Parcel is not working
When need to call a friend from another city, 2hrs away from us just to fix our parcel.
19 maart 2024
Antwoord van Thunder Store
Hi Leomhel De La Cruz, you have first contacted us about your purchase of desktop bundle on Saturday March 23 advising that there is no signal on the monitor. You have also advised that computer makes 3 short beeps followed by 1 long beep which seems to be a memory issue. We have replied to you that this happens during poor courier handlings and it will be an easy fix. Even though we pack it with lots of bubble wraps and extra inflatable cushions these things happen rarely and we asked to provide a photo of the warranty sticker from the computer box so we can send you video guide how to easily fix the issue. You haven't replied to this email and no communication from you have followed afterwards. Now suddenly you have left this review talking about your friend and 2 hrs drive where if you have communicated back to us we would provide you with 5-minute video guide how to fix the issue. Since there is still no communication from you I assume that the PC is working perfectly fine now? Regards, Alex.
I have been keeping an eye out for a…
I have been keeping an eye out for a touch screen laptop for sometime as a personal computer. Several businesses were on my radar but thunderstore was not one I knew. When the add popped up I checked it out and everything I wanted was available. The fact that pix are of the model they are selling was the clincher I knew it was the best choice for me. The lil vid about packing huge bonus, informed each step, track n trace and it arrived exactly 2 days later. Thanks for the great service
16 maart 2024
Trust worthy delivered within 2 days and great product so easy their online shopping so thankbyou
Trust worthy delivered within 2 days
5 maart 2024
Fast and reliable
28 februari 2024
The laptop arrived safe and sound and is working perfectly.
Great people to purchase from! The whole experience went well and I am pleased with the laptop! AAA+
8 februari 2024
Perfect customer focused company
Great service, laptop in perfect condition as described…. Wish you had another the same in stock as wife wants one the same spec. So will keep checking your store.
Thanks for the small extras as well nice surprise and daughter is very excited for Christmas.
A++
9 december 2023
Bought a “gaming pc”
Bought a “gaming pc”, which couldn’t even surf the internet without freezing up let alone game, basic opening of different windows was very difficult.
Did a health check on the pc with its own hp program, which stated the processor wasn’t compatible with Windows 11.
The technician did offer some advice which we tried in the end got us nowhere.
We were told as the pc was in their opinion “in working order” when it left the store.
( Which I find hard to believe as we had installed no more than 3 programs and had a great internet connection yet the pc still froze and was slow ).
we had to pay a admin and restocking fee for a “change of mind” policy,
which we did in the end as the Company seems more interested in blaming the customer rather than accepting responsibility.
Reply:
Incorrect I didn’t 2 antivirus installed.
I never installed Mcaffe and it didn’t show up under the list of installed programs. I said it was an annoying popup not that it was installed. I had however installed Norton, Steam and attempted to install Age of Empires 2 which I gave up as it was very slow, I then uninstalled everything following the technicians advice.
I allowed a few days for both Onedrive and my microsoft account to sync.
Unfortunately The pc was still not performing as per my previous reply when i said we followed the technicians advice to no avail.
Which confirms the processor and OS compatibility as the issue not the 3 programs I installed, or my “corrupt” microsoft account, ( which i still use on my Xbox and laptop ).
27 november 2023
Review zonder uitnodiging
Antwoord van Thunder Store
Hi Izold, you have purchased "budget roblox gaming pc" for 336.75 NZD which was tested with roblox game only. We are sorry it is not working fast enough to your expectations. We have done pre-shipment tests before sending it and it was working as expected without any lagging or freezing. We have installed latest Windows 11 updates without any issues before sending it out.
When you first contacted us we discovered that you had 2 antiviruses installed McAfee and Norton at the same time blaming us in doing so. We have advised several times that we didn't install this software. Our technician believed that the issue was with your Microsoft account. When you signed in under your Microsoft account it started syncing all the applications you had installed and if you profile is corrupted it can cause issues with PC performance. You also advised that you have installed Steam and tried to install a few games. It is possible that this free antivirus got installed during Steam installation or when you install other games via Steam (you have to untick a box during the installation that you don't want this software to be installed together with Steam or other games). We have advised you to uninstall unnecessary software and also check OneDrive if it's syncing which can cause additional performance issues.
However after trying to sort the issue out you got back to us and advised that you want to return this PC because "it's not fit for purpose". We respect your decision and agreed to return the PC for refund. When you make a purchase on our website you agree to our policy which we have in place to cover our expenses such us shipping cost, Afterpay fees which do not get refunded to us, setup and list the PC again for sale in the event of change of mind. When you returned the PC you have reset Windows 11, so we couldn't replicate the slowness and freezing issue.
Fast delivery, good system.
Fast delivery. There was a little hiccup with the system, but that was sorted out in a fast and professional manner. Would be happy to do business with them again.
25 september 2023
Easy and convenient website with…
Easy and convenient website with accessible ditails towards the products. I'm very happy with my touch screen lenovo laptop. Took 2 days to arrive from order day.
26 september 2023
Excellent everything
Excellent everything, the delivery, the laptop is nealy new, I'm happy, thanks Thunder Store
17 september 2023
Beautiful lap top.
Quick delivery lap top is in great condition.love the color exactly what I ordered. Delivery was quick packaged great. Happy with performance love to do business with yous anyday. Will recommend you're great products.
10 september 2023
Hassle-free and quick
Quick and easy online order experience. No issues with the refurbished laptop, even received free earphones with it.
13 augustus 2023
Refurbished Laptop
I received my refurbished laptop quickly and in near like new condition. It works perfectly and I am very pleased with it.
28 juli 2023
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