Very helpful in their online chat. Replied instantly with the needed information. Product arrived quickly, was packaged very securely. Item is exactly as described and works really well. I would 100%... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very helpful service and follow-up advice. This was/is greatly appreciated. I will definately recommend Thunder Store, actually have to a couple of people thinking of updating their computers.... Toon meer
This is the 2nd laptop I have bought from Thunder Store. The latest purchase for a friend. High quality refurbed laptops with totally affordable prices. I definitely recommend buying from here. 100... Toon meer
Laptop arrived very well packaged, and seems to work as expected. Haven't worked out how to transfer old files over (a little basic instruction sheet could be helpful). I thought it was supposed to b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Thunder Store is your one and only destination for ex-lease, second-hand computers, laptops and other electronics in New Zealand. We pride ourselves in delivering the best possible service, fast shipping and dispatch and, of course, irresistible prices!
Contactgegevens
Gulf Harbour, Whangaparaoa, 0930, Auckland, Nieuw-Zeeland
- hello@thunderstore.nz
- thunderstore.nz
4,8
Uitstekend
276 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Website easy to navigate.
Website easy to navigate.
Second purchase of ex lease computer.
Description accurate, good value and service.
Options to upgrade memory are good.
5 januari 2023
After sales service.
I have appreciated prompt responses by email on my after-sales questions on a technical fault. Also the detail and clarity of instructions of things to check on. I would be more than happy to buy from this store again.
11 januari 2023
Great service!
Initially ordered and paid for an unsuitable laptop. After realising my mistake, Thunderstore was very understanding and helpful, and swapped the laptop for another, and packaged and couriered the new one without a hitch. Great service!
27 december 2022
Antwoord van Thunder Store
Thank you for your review! We are glad to hear that our team was able to assist you in finding a more suitable laptop and that the process of exchanging and receiving the new one went smoothly. We value our customers and strive to provide excellent service, so it is great to hear that we were able to meet your expectations. Thank you for your business and we hope you enjoy your new laptop!
Antwoord van Thunder Store
Thank you for your review! We are glad to hear that you were satisfied with the product, the price, and the fast delivery. We strive to offer a wide selection of high-quality products at competitive prices and to provide efficient delivery service. We appreciate your business and hope to have the opportunity to serve you again in the future. Thank you for choosing us!
I'll give 5 star it's based on may…
I'll give 5 star it's based on may experience in thunder store. Very accommodated and responsible to the customer.and highly appreciated that.thank you
22 december 2022
Antwoord van Thunder Store
Thank you for your positive review and for giving us a 5-star rating! We are glad to hear that you had a good experience with Thunder Store and that you found our team to be accommodating and responsible. Your satisfaction is important to us and we strive to provide excellent customer service. Thank you for choosing us and we hope to have the opportunity to serve you again in the future.
Antwoord van Thunder Store
Thank you for your feedback! Providing high-quality products and efficient delivery service is important to us and we appreciate your positive review. We hope to have the opportunity to serve you again in the future.
The computer does not start up and has…
The computer does not start up and has had 3 cpu heat shut downs
25 december 2022
Antwoord van Thunder Store
After a couple of emails it appeared that the laptop was actually working perfectly fine and the customer was having issues logging in under their own Microsoft account. The thermal shutdowns the customer referred to were recorded in BIOS from 2019 year when we didn’t even have this laptop. When we got the laptop we have inspected it and applied new thermal paste and de-dusted it, as well as upgraded the memory. This is what refurbishment process is. The customer also ran diagnostic tests which all have successfully passed.
The customer hasn't come back to us since we pointed out the above.
Easy to navigate to website
Easy to navigate to website. Great product and true to your word in terms of delivery time. We were all very impressed and the person who received the product is very happy.
24 december 2022
Antwoord van Thunder Store
Thank you for your review! We are glad to hear that you found our website easy to navigate and that the product was as described. We strive to provide accurate information about our products and to deliver them in a timely manner. We are pleased that the person who received the product is happy with it and we appreciate your business. Thank you for choosing us and we hope to have the opportunity to serve you again in the future.
The service was great and delivery was…
The service was great and delivery was prompt Only slight disapointment with communicating by e-mail between us.
However I would happily reccomend your company to others
Cheers Keb
vin
13 december 2022
Antwoord van Thunder Store
Thank you for your review. We are glad to hear that you were satisfied with the service and delivery and apologize for any issues you may have had with communication by email. We value your feedback and will use it to improve our service. We are pleased that you would recommend our company to others and appreciate your business. Thank you for choosing us and we hope to have the opportunity to serve you again in the future.
HIGHLY RECOMMEND!
A breeze to deal with! Love the photos of the actual unit you are buying. Very helpful with all questions. And one of the few companies that test the battery and is transparent about it all.
Love my new refurbished laptop, would buy again from them AND recommend to family and friends!
14 december 2022
Antwoord van Thunder Store
Thank you for your review! We are glad to hear that you had a positive experience with us and that you found the photos of the actual units helpful. We strive to provide accurate information about our products and to be transparent about their condition. We are glad to hear that you are happy with your refurbished laptop and appreciate your business. Thank you for choosing us and for your recommendation to family and friends.
Simple and straight forward
Simple and straight forward. We bought two latops and are very pleased
11 december 2022
Antwoord van Thunder Store
Thank you for your review and for choosing us. We are happy to hear that your experience with us was smooth and that you are satisfied with the laptops you purchased. Your positive feedback is greatly appreciated and we value your business.
You were very helpful from go to woah…
You were very helpful from go to woah and my parcel arrived promptly as stated on your sales receipt. well done and we are very happy with our purchase. will purchase from you again and recommend you to our friends and family.
13 december 2022
Was so impressed with the machine and…
Was so impressed with the machine and the price
Super easy to deal with and good communication through the automated emails generated so knew where the order was at. I was so impressed with the computer that I convinced mum to replace her aging computer with a reconditioned one from you as well!
8 december 2022
Never heard of this company before
Never heard of this company before, found via Google search.
The laptop I ordered arrived quickly & was well packaged, it performs well & is as described,
Would I recommend this company? YES
4 december 2022
My order was delivered on time.The…
My order was delivered on time.The description was accurate.The chat was helpful.Great service.Thank you.
1 november 2022
Great service
Great service! World tops! Awesome experience from start to finish. Excellent, reliable and altogether 100% satisfaction. Thank you guys from Canada! Recommend Thunder Store wholeheartedly 100%
5 november 2022
A good product at a reasonablecprice
A good product at a reasonable price that an old age pensioner could afford so he can keep in touch with his family. Plus you also made it so easy and simple
2 november 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.