Tickets Daddy LLC Reviews 106

Sara was very profesional and nice. She help me with the purchase of the ticket for bright line and even gave me a promotion code for a discount. Very pleasant experience.
I will use her service again if needed

Sarah assisted me with my Brightline booking, got us a promo fare and completed the reservation beautifully.
She was very professional and patient, thank you!

Ivy Carter was very knowledgeable patient and courteous.in the purchase of the Briteline tickets to Orlando. I would highly recommend her.
Title: Trip to Universal Studios

I was told I was speaking directly with Brightline and was only told Tickets Daddy after making my payment. This was very uncomfortable for me.

Great job and followed up to make sure I received my tickets and I was satisfied
Perfect

I tried buying tickets online, but got stuck at the point where it asks for a phone number. I tried multiple times to put my phone number in but your program in the computer rejected it every time. Therefore, I had to call and do this over the phone. I wasted one and a half hours with this. The person who was assisting me was nice but could not seem to get anything accomplished quickly. I do not understand why she would put me on hold for 10 minutes at a time to do something which should have been easily accomplished by pressing buttons in a computer. I am disgusted with you and your your service.

Ms. Iri Carter was amazing and explained everything throughly. She was very courteous and knew exactly what I need to change with my ticket.

I had a very confusing reservation to make for 3 family members with Brightline train. I tried to do it myself but just couldn't. I called and spoke to Ivy Carter and what a relief. She was able to book all 3 tickets for us, professionally and courteously. I really appreciate all of her help and would definitely make this call again.

I had a very negative experience with Ticket Daddy that resulted in significant financial loss and stress.

I purchased two round-trip Brightline tickets through Ticket Daddy for travel between West Palm Beach and Miami. The outbound trip was fine. However, on the return trip, Brightline informed us at the station that our reservation had been moved to a later train without our knowledge.

Brightline claimed they had notified me by email and phone. That turned out to be impossible—because Ticket Daddy had provided Brightline with incorrect and unusable contact information for me. The email address and phone number on file were essentially gibberish. As a result, I never received any notice of the change.

Because of this error, we were denied boarding on the train we booked and paid for, missed our scheduled flight home, and incurred additional expenses and stress. This was especially troubling as we were returning from a medical appointment, and had carefully planned our travel around that flight.

Ticket Daddy’s failure to provide accurate customer information directly caused this chain of events. Had my contact details been correctly transmitted, the situation could have been avoided entirely.

I would strongly caution anyone considering Ticket Daddy to double-check all information or book directly with the transportation provider. This experience was costly, frustrating, and completely avoidable.
The day after I posted my review of Tickets Daddy, I received a phone call urging me to remove it from Trustpilot.
As an inducement, I was given a credit for future Brightline travel. The amount was insultingly small compared to the cost, inconvenience, and aggravation we experienced. It felt less like a resolution and more like another slap in the face.
I will not rescind my review!!!!!!

Hoy viernes 16 de mayo me atendió la señorita Diana es súper amable
Atenta y especial

Muchas gracias por su servicio

Fue una gran ayuda por parte de Julio

Bueno tuve una muy buena atención en la compra de mi boleto me atendió una señorita llamada Diana

Julio mateo,muy amable,respetuoso, me ayudo en todo lo que necesite, se los recomiendo, gracias

Muchas gracias Iván fue una exelente persona me dió toda la información nesesaria

Great customer service. Ivan was nice

Buen servicio con el sr Rios, exelente