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Welcome to TikTech — your local repair experts for phones, tablets, laptops, PCs and games consoles, with three high-street shops across Essex: Hornchurch (26 Station Lane), Billericay (Squaire House, 81–87 High Street) and Upminster (21 Station Road). We repair all major brands, Apple and Android alike — cracked screens, worn batteries, charging ports, water damage, and the board-level faults other shops turn away. Diagnostics are always free: you get a fixed price before any work starts, and you only pay if you go ahead. Most screen and battery repairs are completed the same day while you wait, and every screen replacement is covered by our lifetime warranty. Beyond repairs, we buy, sell and trade in working and broken devices — bring in an old phone for an instant offer, or put its value towards a repair or upgrade. We also stock accessories including chargers, cables, cases and memory cards. Whether you walk in, book online at tiktech.co.uk, or start with a quick chat on our website, you'll get honest advice from technicians who fix devices in-house — including a straight answer on whether a repair is worth it. Pop into your nearest TikTech shop today.
26 Station Lane, RM12 6NJ, Hornchurch, Verenigd Koninkrijk
4,2
10 reviews
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Extremely knowledgeable and professional.
I went to billericay shop saw Hassan who sorted me extremely quickly needed a phone update he moved all my important stuff on to my new phone.fantastic service.
Highly recommend.Will be back.
Great people, super knowledgable, friendly and so helpfull.
My Huawei P30 pro phone stopped recognising the sim cards. I tried cleaning the card holder and broke the pins off. Tahir ordered a new part and fitted it, but the original problem was still there. He accuratly diagnosed the problem, ordered the correct part and fitted it in super quick time.
I cannot recomend them highly enough, Thank you Tahir
Antwoord van TikTech
Thank you so much for your kind words and recommendation! We’re really glad we could get your Huawei P30 Pro back up and running. It was a pleasure helping you, and we truly appreciate you taking the time to share your experience. If you ever need any further support, we’re always here to help.
⭐⭐⭐⭐⭐
"I recently purchased a refurbished iPad from this shop, and I couldn’t be happier with my experience. The iPad works perfectly, and the staff were incredibly helpful. They assisted me with setting up the device and even helped restore my Apple ID, going above and beyond. The team was polite, professional, and knowledgeable. I highly recommend this shop for their excellent service and would definitely return for future purchases!"
Antwoord van TikTech
Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with your refurbished iPad and the service you received. Our team always aims to go the extra mile, so it’s great to know the setup and Apple ID support made things easier for you. We truly appreciate your recommendation and look forward to welcoming you back in the future!
Sold my iMac to the Billericay shop. Quickly quoted reasonable offer to buy which I accepted. Payment to my bank account quickly followed. Very good service. Would recommend.
Antwoord van TikTech
Thank you for sharing your experience! We’re glad the process of selling your iMac was quick and straightforward, and that you were happy with the offer and service. We really appreciate your recommendation and hope to assist you again in the future.
Absolutely amazing people! I was having a huge problem with my cloud storage; it was a nightmare trying to back up my photos. Tahir helped me resolve the issue, and it took almost three days to fully download everything from the cloud and back it up onto a USB. But finally, it's done. I definitely recommend their service and staff!
Antwoord van TikTech
Thank you so much for your kind review! We’re really pleased we could help you get your cloud storage sorted and safely back up your photos. We know how important those memories are, so we’re glad it was all resolved for you. We truly appreciate your recommendation and are always here if you need any further support.
The guy charged me for scanning 1 page of the passport and took 1 colour photo: £18. What a scum!!
I asked for help to download a colour photo but he was not able. I went to the Gadget Clinic shop, opposite to Sainsbury, the staff did it quickly and did not charge me at all. He also helped me to uninstall few apps that I did not want.
Thank you for seeing the other side of the coin!!
Antwoord van TikTech
Hello, thank you for leaving your feedback. We’re very surprised to read your comments as the prices you’ve mentioned do not reflect our charges – we do not charge £18 for scanning and printing a single page with one colour photo. This suggests that either there is some misunderstanding or some details are missing from your review.
We always aim to be fair, transparent, and helpful to all our customers. If you believe there has been an error, please get in touch with us directly so we can review the receipt and resolve this matter. We value honesty and clarity in our service, and would never want any of our customers to feel misled.
I brought in a Dell Tower which was running slow. The guys put in a 16 gig RAM card, cleaned out some useless stuff and now it runs much faster. The staff are knowledgeable and offer options and cost-effective solutions and I have no reservation in recommending them as the work they did for me was of a high standard.
Antwoord van TikTech
Thank you for taking the time to leave such a positive review! We’re glad to hear your Dell Tower is running much faster now and that you were happy with the upgrade and service. We always aim to provide cost-effective solutions without compromising on quality, so your feedback means a lot. We really appreciate your recommendation and look forward to helping you again in the future.
Avoid tik tech in billericay high street with all costs I bought phone there and when I got home it had 240 photos of someone. Else didn't know u could sell thing with pictures of people who used to own the phone on it there meant to factory reset also the phone did not work properly 😐 when I asked for a refund they refused and said I had to buy up dearer phone the man was so rude on the phone would never use again someone else did tell.me not to use this shop but I gave it a chance wish I didn't stay away
Antwoord van TikTech
We’re very sorry to hear about your experience. This is truly a one-off scenario, as we always factory reset and clear every device before sale, and each phone goes through quality checks to ensure it’s ready for use. We sincerely apologise that this was not the case here.
Regarding the return, all of our phones come with a 12-month warranty. Our policy is to repair or replace any faulty device, and we only issue a refund if the issue cannot be resolved. We never want a customer to leave unhappy, and we would be more than willing to help resolve the problem with your phone under your warranty.
I had my Samsung tablet repaired at TikTech, and I'm thrilled with the service. Quick, professional, and affordable. My tablet works like new. Highly recommended!
Antwoord van TikTech
Thank you for your wonderful feedback! We’re so pleased to hear that your Samsung tablet is working like new again. Providing quick, professional, and affordable service is exactly what we aim for, and it’s great to know we delivered that for you. We truly appreciate your recommendation!
I got my laptop fixed from this local computer repair shop, I am very happy with the service I have received staff is very helpful and knowledgeable defiantly recommend this shop.
Antwoord van TikTech
Thank you for your kind review! We’re delighted to hear you’re happy with your laptop repair and the service provided by our team. Your recommendation means a lot to us, and we’re always here to help whenever you need support.
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