ROCCIA Reviews 

Just bought tiles for a new bathroom from Roccia. Great choice and fantastic service from Shiraz. Would definitely recommend this place.

High quality tiles and material with room for manoeuvre on price based on quantity. Really helpful and friendly, kept informed of delivery and my bathrooms look great! Also took some extra tiles back with zero hassle! Thank you.

I live in Kent but visited Roccia Preston whilst staying with my daughter. Magnificent place and found just what I was looking for. Returning home I contacted them requiring a small order and was lucky enough to deal with Ishy who has been incredibly helpful nothing was too much trouble and I appreciate that. Thank you
Sue from Kent

Big thank you to Naz for his patience and understanding of our project. So much to choose from yet Naz approached us and we felt less confused. He instantly came on board to our vision and helped us chose all three bathrooms. me and my partner finally agreed on something after months of research and looking at numerous tile places. Choices of tiles are endless @ Roccia however with the right person on your side it makes it a ease to bring the vision together, a credit to the company. Once again thank you to Naz and the team at Roccia bolton.

Can not thank Roccia and Nas at Bolton branch enough! We had fantastic service when we purchased our tiles well over 12 months ago. We have only just got the bathroom done and were 7 tiles short and the lead time was 6 weeks... NAs and the team pulled it our of the bag for us and even removed a few tiles form the display to get us over the line.. Brilliant service all round.

Excellent choice of tiles and a wonderful customer service experience.
We were having multiple rooms done at the same time so made regular visits for supplies. Shiraz was wonderful with his advice saved us time and money - thanks so much

Excellent customer service
Helped me out just as they were closing
Very appreciative. Recommended and will shop there again

Ishy has excellent customer service ,very friendly and approachable..
Been comming for years overall good management.

Irfan was brilliant very helpful. Been coming back for years. Ishy very good

Hi I would like to say a huge thank you to Roccia. The whole experience has been a pleasure due to the patience, professionalism and kindness of the staff. Gavin and Banita have given me a beautiful bathroom that covers all my wheelchair needs, for an amazing price. A big thank you to the wonderful Muhammad G, who has help me choose the most amazing tiles and has given great customer service and made it so easy when there were some unexpected changes. I certainly wasn't the easiest customer and am embarrassed how many visits and phone calls I made, but the advice was second to none as was the care. Cannot recommend the company enough, 5 star product with 5 star care.

As ever, great service at the Bolton store. Thankyou Mike. Pointed us in the right direction and offered a great deal.
Never had a bad experience at this company - friendly bunch of guys.

The customer service what Roccia showed from start to finish was brilliant. The staff were really helpful and knowledgeable staff and the materials was really good and at high spec and recommend them to anyone else thinking of installing a shower/bathroom. Thanks Roccia for all the help and support.

I find the showroom inspirational when looking to make changes to my home. Been to many places over the year but Roccia is my top favourite . Visted today & spoke with Ishy who was a pleasure to deal with. His style of sales is efficient whilst relaxing which is my type of shopping experience.

Visited Roccia today for some grey wood effect tiles For our outdoor patio to match our indoor flooring. Ishy showed us the best options available that were none slip. Nothing was too much trouble he lay examples on the floor for us to compare. Once we made our choice he gave us a written quote. I have used Roccia several times, their staff are available to answer any questions, but they are not pushy which I like. We decided to buy our tiles from Roccia again. We do check other tile companies but none compare to the friendly service and good price comparison for like for like quality. Thanks Ishy, and thanks for the offer of an Indian banquet hahaha. P and S Watters

We have purchased all our tiles and accessories for 2 bathrooms, kitchen and conservatory over the past 4 years. A first class service from Ishy and his colleagues on each occasion. A very comprehensive range of quality products. Highly recommended.

We have recently visited the Preston store twice in the last few months. Last week I found I’d ran out of grout and set off for the store. I knew it would be tight getting there before closing. My husband rang the store to pre order the grout and told them I was on my way. Ishy was great. The order was waiting for me and they kept the store open a few extra minutes to make sure I could get my grout. Each time we have been the service has been exceptional. We absolutely love the tiles we bought. Thank you Ishy and the team for all your help!

Top class service received from Ishy today in their Wigan store.
Needed my tiles there and then which he sorted within a half an hour time slot.
Great work guys

I have carried out a number of tiling projects to bathrooms and kitchens over the last ten years, during that time I have never failed to be impressed with everything about Roccia (previously Tile Mart).
All the staff I have had dealings with have provided a great customer service, certainly make you feel welcome, Anis has been the main salesperson that I have dealt with, he has been very helpful in providing advice on tiles, bathrooms and underfloor heating.
I was impressed on my first visit to the Tile Mart Preston store, ten years on and the new Roccia store continues not only to impress, but still provides the outstanding service I received back then.
Thank you

Had a great experience Irfan looked after us very well found the tiles we where looking for. Well worth the 150 miles to visit the showroom. Great coffee

Fantastic service throughout, from the moment we stepped into the shop we were welcomed by Irfan under no pressure to buy, we found the tiles we wanted, arranged the delivery date, said we would get a call an hour before delivery, which we did( what another nice guy). Returned the tiles we didn’t use and refund on way, wouldn’t go anywhere else. The service is 10 out of 10. Thank you Irfan and the staff at Preston shop😀😀 I can highly recommend.