Pleased and satisfied Would buy from…
Pleased and satisfied Would buy from this merchant again. Five stars
4 juli 2024
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Bedrijfsgegevens
Geschreven door het bedrijf
Since its inception in 1992, the Ancestors Group has been at the forefront of the designing and manufacturing industry, relentlessly delivering diverse, innovative products. This dynamic company, which has thrived for several years on its expansive premises, owes its success to the persistent efforts of our dedicated staff who strive to transform ideas into reality. Our extensive clientele, comprising renowned and prestigious entities, is a testament to the quality of our work. We are proud to list well-known brands such as Harrods, Hamleys, English Heritage, Historic Royal Palaces, Westminster Abbey, and the British Museum among our distinguished clients. Moreover, we are the trusted manufacturing partner for Fluid Branding and several other small and large clients of both local and international acclaim. Our current base of operations is an impressive 11,000 square foot factory located in the scenic locale of Folkestone, Kent. Over the years, our focus has evolved and refined, and we are now dedicated to conducting comprehensive research, designing creative solutions, developing efficient processes, and manufacturing high-quality services and products, specifically catering to the heritage and promotional industry's trade buyers. We have a rich repertoire of over 20 different manufacturing processes and have been casting fine English lead-free pewter since 1999. However, our desire for growth and improvement is relentless; we have expanded our casting capabilities to include resin, further enhancing the variety and quality of our products. The Ancestors Group, a conglomerate of diverse brands, proudly owns Crowns & Regalia, Inspired Treasures, Studio Anne Carlton, and Heraldic Express. Each brand under our umbrella offers a unique selection of products and embodies our commitment to quality and innovation. We invite you to explore our online store that features an extensive collection of historical-themed goods. This diverse range of products showcases our craftsmanship and attention to detail and serves as a testament to our passion for history. With every item, we aim to evoke a sense of wonder and admiration, bringing history alive in the form of tangible artefacts that you can hold and admire. Experience our commitment to quality and our celebration of history by browsing our vast collection, bound to leave you awestruck and inspired.
Contactgegevens
Unit 2a, Bowels Well Gardens, Dover Road, CT19 6PQ, Folkestone, Verenigd Koninkrijk
- 01303 857216
- sales@timeline.co.uk
- timeline.co.uk
4,4
Uitstekend
20 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Not worth the money
The product involved mainly colouring in sheets. On good paper but with so much detail, a child would get bored and soon give up. The coloured pencils were small and unlikely in size to complete the many coluring sheets. One of the two gel pens was half full the othe three quarters full.
All in all, not worth the money.
25 juni 2024
Antwoord van Timeline
Thank you for your comments. We very much appreciate feed back, positive or negative and will look at any way we can to improve what we make in our factory in Folkestone, UK. The artwork is designed to be able to worked on by both young children and also those a lot older who enjoy colouring and they are designed to keep the person engrossed for a while. My own children have over the years used the pens and pencils and I can assure you that they are definitely of adequate size to complete the colouring sheets with colour still left to work on other items of their choice. We are sorry you were not happy but hope the person you bought them for enjoyed the colouring. Nicholas Humphery-Smith (designer)
Great communication about delivery…
Great communication about delivery times for a birthday suprise. Thanks so much
31 mei 2024
Antwoord van Timeline
Hi! Glad to be of help, thank you for your review and I hope the recipient enjoys the necklace!
Antwoord van Timeline
Thank you! I am glad you are happy with our delivery time!
Antwoord van Timeline
HI Paul,
Always glad to help complete a chess set!
This company is amazing
This company is amazing - successfully replacing two stolen pieces from my late father’s chess set - it cost £70 but the emotional reward was so much more. Thank you so much
5 maart 2024
Antwoord van Timeline
Hi Dave
Always glad to help complete a chess set, especially when they have such sentimental value.
Professional and very helpful company.
Very helpful when I telephoned to gather more information about their products.I purchased Family Tree charts and I am very pleased with them as they suit my purpose very well.
20 februari 2024
Antwoord van Timeline
Hi Valerie,
Glad you like the family tree charts, and we are always happy to help!
Excellent service
I would just like to say thank you for your swift dispatch and delivery of my latest order. I'm getting a lovely collection of miniature UK Crown Jewels. Think I may need a bigger display cabinet soon!
30 januari 2024
Antwoord van Timeline
Thank you again Stephen! Glad we can assist you with your collection, happy they have gone to a great home!
Antwoord van Timeline
Thank you for the review! Always happy to be of service.
Antwoord van Timeline
Thank you for the review! Always happy to be of service.
Antwoord van Timeline
Thank you for your great review!
I am glad we could be of service!
Antwoord van Timeline
Thank you Chris!
Glad you are happy with your purchase!
Merry Christmas!
Knickknacks for History Nerds
Love the little history-based knickknacks they sell. Everything arrived quickly, even though I'm overseas, and I'm good condition.
14 juni 2023
Antwoord van Timeline
Hi Donald,
Glad you appreciate the items we sold you.
Who doesn't love a good knick-knack?
Antwoord van Timeline
Hi Ray,
Glad to hear you enjoy the Crowns & Regalia miniatures!
Many Thanks,
Harry
It was so fast delivered and well…
It was so fast delivered and well packed! Great figures, great addition to my collection!
Thank you!
31 mei 2023
Antwoord van Timeline
Hi Mstsislau,
I am glad you are happy with the pewter figures you recieved! I hope they serve as knights well!
Many Thanks,
Harry
Missing chess piece
Brilliant customer service
Really tried hard ti find chess piece in archives and found it
Delighted
11 april 2023
Antwoord van Timeline
Thank you, Jane! I am glad I was able to be of assistance in finding the crusades knight for you! We hope to be of service again in the future! - Harry
Communication was personal and quick
Very professional helping me find chess piece replacements to make my favorite set whole again.
28 januari 2023
Antwoord van Timeline
Thank you, John! I am glad I was able to be of service in completing your Crusades chess set! I hope to be of service again in the future! - Harry
Timeline were extremely helpful
They were extremely helpful, responding very quickly and also provided the option to have the name on the box
2 februari 2023
Antwoord van Timeline
Thank you for taking the time to leave us a review! We're thrilled to hear that our team was extremely helpful and that we were able to provide you with prompt responses to your inquiries. Thank you for choosing us, and we look forward to serving you again in the future! - Harry
Antwoord van Timeline
Thank you for taking the time to leave us a review! We're thrilled to hear that you found our service & delivery to be fast!
Here at Timeline Gifts we strive to provide our customers with the best possible experience, and it's great to know that we succeeded in meeting your expectations. We appreciate your business and look forward to serving you again in the future! - Harry
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.