t.i.m. UK Motors Reviews 

Customer service was second to none, as indeed was product knowledge. Gabriella made the end to end experience smooth, seamless and highly professional.
Its great to find a genuinely non pushy, caring sales team.

Bought a car from these guys back in February. The car was immaculate. Got the insurance with the car which does help to push the price up a little but was worth its weight in gold. Firstly the ACU compressor was faulty so no air con. Took the car in and got a courtesy car had the work done within 24 hours, they came 20 miles to my house to return my car and pick up the courtesy car. Brilliant.
I then noticed a different problem with the air con. They came straight back to my house with another car and took my car away. It was delivered back to me probably 1 or two days later. Brilliant
Noticed another problem the day before I went on holiday. I took the car to them with no notice and was given a courtesy car, they stopped the work they were doing and spent hours sorting my car and got me back on the road that same day.
They are a main dealer and I absolutely defy anyone to find another main dealer who would drop everything to satisfy a customer at such short notice.

Absolutely fantastic experience ordering our new car from t.i.m. UK motors. Our sales representative was 10/10. The customer service was extremely, helpful and friendly. The speed in which the process was completed was amazing. Thank you to Gabriella Lambert if we could rate higher than 5 stars we would

I purchased from across the country but the process was smooth, professional and friendly.
Ian was a delight and was always available to answer questions.
The vehicle was well prepared and Ian took pains to explain its use and settings.
A delight to do business with. I'll probably even travel 150 miles to have it serviced!

Excellent service.
Ian went above and beyond, friendly, knowledgeable, efficient
Would I use T.I.M again, absolutely

I cannot recommend this place enough
The pickup I bought is an beauty

Ian made a point of showing me how everything worked before I drove away

I'll even point out, I parked my P/X round the back and the mechanics were welcoming and friendly

Excellent service from start to finish.

Ian was fantastic throughout the whole process. He was always quick to respond to our questions, very patient, and happy to help when we needed to make changes to our finance arrangements.

On collection day, he spent plenty of time showing us how to use the car and explaining all the features, which we really appreciated.

Nothing was too much trouble, and the whole experience was friendly, professional and stress-free.

We would highly recommend Ian and the team. Thank you for helping us find our new car!

The team at Tim’s were reassuring professional and friendly without being pushy.
I would definitely recommmend to anyone

Friendly and helpful staff, lots of communication whilst waiting for the arrival of our new car. Would definitely recommend.

I'm happy to share my positive experience with t.i.m. UK Motors. From my initial enquiry to completing the purchase was trouble free and enjoyable. I was able to visit, view and test drive the vehicle at short notice. Special thanks to Gabriella who was welcoming, extremely knowledgeable and who made sure I had all the information I needed to confidently purchase the vehicle. Highly recommended.

Great service all the way through

Gabriella was fantastic.

From finding the right vehicle (I was a pest to the finance company sales agent) to picking the vehicle up, Gabriella kept me up date. On the day of collection, she was helpful, explained everything to me. Even offered to pick me up from the train station. Made me feel at ease considering my personal circumstances too. Must not forget the great coffee! Would definitely recommend this dealership (apologies it's taken me ages to write this) ☺️

The service was excellent from the whole team. Friendly, welcoming, very helpful and straight forward. Would highly recommend T.I.M.

Customer service number 1 they are very nice and helpful to me thank you very much and thank you Gabrhella

I've been taking my Subaru to be serviced and repaired at t.i.m Motors for several years and the service staff have always been very helpful and would always go above and beyond.
It was recently time to part exchange my old XV for a Solterra. Ian and Gabriella made the whole experience very easy and stress free, answering all my questions. I will continue to use them and would highly recommend!

Excellent friendly service. Feel very well looked after. Never hurried & able to test drive cars. After sales & servicing all good too.

I’ve been looking for a specific make and model car for a few months with no luck until I found a perfect example being sold by T.I.M. Motors.
The description of the car stood out from all the rest- everything you want to know was there with no false advertising. The car itself is in excellent condition, the bodywork and interior almost like brand new!
It was an absolute pleasure to meet Gabriella who is charming and professional. I would definitely recommend this dealership and would certainly buy a vehicle from them again!

Best car buying experience in over 40 years of buying cars. No selling of add-ons like Gap insurance or paint treatments, just friendly and knowledgeable advice, test drives long enough to let you experience the car in various environments and a good part exchange price for my car, followed by a fantastic handover process and even a text the following day to see if all ok. Gabriella was fantastic, even allowing me to drive home to see whether the car would get onto the driveway. Have already recommended her and t.i.m to friends and family. If you value good service you should buy your next car from here.

From the start of the process in January2026 to collecting my new car in April 2026 I have had an absolutely flawless encounter with t.i.m. UK Motors, which was made possible by the diligence and attention to detail of the Assistant Sales Manager Gabriella Lambert!

Gabriella kept me informed every step of the way, with regular updates and created a completely stress free and most enjoyable experience.

The Subaru car itself is also very impressive and I am very pleased with my choice.

It had taken me 7 months to find this little gem of a place despite them being just up the road from me! Stretched my budget to the limit but I was more than happy to pay especially for the service and quality car I left with. The lovely Gabriella is an absolute diamond and guided me through with expert knowledge and professionalism. Thank you Gabriella, Gabbi drives like a dream!

What a great experience. I can't fault the experience we had at t.i.m motors. Ian was so helpful let's use look at the cars we want help us with any questions we had. Was a pleasure, if I need a new car in the future I will go back there. Thank you Ian and all the staff.