t.i.m. UK Motors Reviews 

Had one of our fleet vehicles develope and engine management light fault miles away from home. With no support from dealers local to us we spoke with Matt, arranged to get it to him and within a day Matt had arranged for the fault to be investigated, part ordered and vehicle fixed. Thank you so much to Matt and t.i.m UK motors for there understanding to our urgency

Professional, friendly and very helpful experience with John in the service department. He kept us updated all the way through the work being done to our Subaru and we could not have asked for better service.

I had a Subaru Tribeca that needed multiple repairs. Matt was exceptionally patient and good at dealing with the issues. Normally no one wants to spend such efforts on used old cars but TIM Subaru at Nottingham did a great job.

Impeccable service! I called just a few hours before closing and they still managed to arrange a same-day viewing for the car. The manager even picked me up from the train station, which was a really nice touch. Overall, a smooth and professional experience—I'd definitely use their service again.

Ian was so pleasant and helpful he made the buying process flow smooth and easy. He took time and explained all the whistles and bells on the car and made sure we were happy. Although he is an hours drive away from us we will be returning when we are looking for our next car.

Absolutely brilliant service from start to finish from both Gabriella and Ian - both so polite, professional and very friendly - what a fantastic group of people, you have done your company proud!!!

I can't speak highly enough of these guys, very refreshing to deal with a company that values good old fashioned customer service. Through every step of the process I was made to feel like I was a valued customer, and to be fair, I can't have been the easiest customer to deal with at some points due to my requirements, but this never phased Ian and his team. The whole buying process right through to the well delivered handover of the vehicle and me driving away in my new Isuzu has been made simple by Ian and the team. I will not hesitate to return when my Isuzu needs replacing.
5 star service from start to finish.

Matt helped me in with a Subaru part for my car.

Recently purchased a second hand car & from the moment we arrived the service was excellent.
Our sales person was Gabriella who was very professional & nothing was too much trouble.
My wife & I are both retired & in our 70s, it was so refreshing to be treated with respect & unstanding despite all the questions that were important to us.
We would commend this family owned company in employing someone of her calibre.
Thank you for a wonderful experience.

Originally just went in to arrange a test drive which they were able to accommodate immediately. Spotted a different vehicle whilst I was on site & went back later in the day to test drive. Agreed purchase price & p/x same day & collected my car within 3 working days.
Great service from all the staff I encountered. No pushy sales techniques, felt like they just wanted you to find a car you’d be happy with.

Exceptional customer service! The entire team have been so understanding and helpful, the garage team have done a cracking job, and John on reception is just a gem! Very helpful and a pleasure to deal with! Many thanks from Rachel and Harriet the DPF nightmare!

Just purchased a used Mazda MX5 from T.I.M. which I would strongly recommend as a genuine and honest car sales organisation. Beforehand I had some reservations as generally don't enjoy buying cars. However, the whole process was painless thanks to Gabrielle's friendly yet professional approach with none of the 'pushy' sales techniques often encountered - we never felt that we were being rushed.
Gabrielle was very knowledgeable and patient, taking the time to answer our questions with suitable clarity. We were given plenty of time to look over the car and took it on a good test drive.
Car was as per the sales description and in very good condition for the age (16 plate). It was reasonably priced and came with 12 month MOT and warranty and had just been serviced by T.I.M.
Having collected the car the next morning (with almost full tank of fuel provided!) there was an unforeseeable issue with the brakes shortly into the return journey to Gloucester. Took car back and Ian, along with one of the mechanics, went beyond the call of duty to get it fixed so that I could travel home later that day - couldn't have asked for better service.
I would have no reservations in buying another car from T.I.M., the level of service more than justified the distance travelled 🙂.

It was a pleasure doing business when buying from t.i.m UK Motors. Gabriella was so helpful and even collected us from the railway station when we came to pick up the car. There was no high pressure sales pitch, just friendly, knowledgeable advice and she kept us fully informed throughout the whole process. Cannot recommend highly enough

FIRST RATE GARAGE WITH GREAT CUSTOMER CARE AND INFORMATION SHARING. GOOD DEAL AND EASY TO TALK TO THANKS A MILLION DEFINATELY RECOMMENDED

Gabriella at T.I.M was incredible, so attentive and through in every aspect of my purchase. From the moment we walked in, to the moment I left in my new truck, she took the best care of us.
My new vehicle is incredible and I would recommend T.I.M to anyone looking for a new or used vehicle, you won't be disappointed!

Recently purchased our DS3 from T.I.M and we couldn't fault anything from the initial contact all the way through to the collection. Ian was a pleasure to purchase from. Extremely friendly and welcoming. No pushy tactics or push for finance. Even though the finance rate was 8% than other car retailers! The car had a slight imperfection on the door which was rectified to a high standard. 12 month free warranty is also a fantastic extra! After sales also fantastic as fault appeared. Was dealt with quickly and efficiently. Wouldn't look anywhere else to purchase a car! Thank you Ian and the Team at T.I.M

Superb company to deal with. The people there are so very nice and helpful. Make you feel very comfortable. Was a real pleasure from start to finish. Would definitely go back there for my next pick up 😊

Pickup as described and in excellent order. Met me halfway for delivery to the Outer Hebrides! Excellent service, would recommend.
Ian is a proper gentleman.

Best experience we have had at a car dealership. Ian and his team were very attentive and professional in addressing all our wishes and questions. In fact they went above and beyond what we expected. We would definitely buy from T.I.M. again and highly recommend the dealership to others

No hassle car purchase experience from start to finish.
The sales executive Gabriella was knowledgeable extremely pleasant and courteous.
I have purchased lots of cars in my time and in all honesty this was the easiest and most pleasant exchange I have ever had.
No problem in recommending.