Tingfire Reviews 37

A fire hazard was detected in my electrical system, I was alerted by my Ting system and immediately contacted a Ting representative. They were patient with me as we walked through 2-3 days of troubleshooting, finally nailing the problem down to burned out sump pump. I tried moving the pump to GFCI outlet to test and it immediately tripped it. Long story short I bought a new sump pump, installed it... problem solved. Could this have caused a fire over time, no way of knowing, but quite possible.... Ting was provided to to me by my Insurance company, I decided to take advantage of this perk.... if your insurance company offers Ting... you should too... it just may save your home, and God forbid your family.

I was having excessive voltage surges and arching issues. The Ting team contacted me quickly and through a series of testing circuits, they identified the circuit that was the main problem. They arranged for a certified electrician to come correct the issue. Using my guaranteed $1000.00 lifetime benefit Ting Paid the bill. The electrician found the problem and made the repair. I can definitely say Ting saved my house from a dangerous fire. If you don’t have Ting get it!

Ting was provided by my or through my insurance company. I expected nothing more than an app I could monitor with my phone. I wad absolutely amazed that Ting contacted me of a potential fire hazard. The service was outstanding. The troubleshooting efforts and walk throughs were thorough professional and patient. I did in fact have a serious problem that required an electrician. The extra peace of mind I now have with Ting is exceptional. The entire Ting Team is to be commended. Would HIGHLY recommend.

Ting advised that an outlet or zone had arcing. Great interaction to help identify a potential hazard. Ting team initially did a thorough over the phone checklist test. Then they suggested they have an electrician sent to identify and check further. Electrical company came withing 1 week and resolved the problem. Everybody should have Ting. I was amazed at the monitoring and quick response by Team Ting. Very happy and have more peace of mind in our home.

I was at work no one was home. I got the alert then a call and he stayed on the line with me while I drove home. We quickly found the problem and I feel he saved my home and pets lives. Thank you!

I had some arcing coming from one of the outlets on my fuse box! It was intermittent and hard to find. After working with the people from Ting we were able to isolate the problem. They sent out an electrician and it was solved in minutes! I'm so glad they were able to find the problem and prevent a possible fire from happening! The people at Tingm were so friendly and knowledgeable! Thank You Ting for all your help!

Ting recognized a disruption. Notified us of fire risk. Staff professional, very helpful!!! Follow through excellent, in making appointment with local electrician. And in communicating with him as he corrected the problem with a bedroom light fixture replacement. Many thanks! Excellent from start to finish 👏

Tingfire was easy to work with. While I have seen concerns posted about potential intrusive behavior, Tingfire is there to help. Quietly monitoring for months, suddenly, a device in the electrical chain started arcing when another device was activated. all very intermittent and dangerous. They helped troubleshoot the problem and called an electrician. All for free.

I noticed an email from Ting saying there was a fire hazard and to call them right way. I did and the representative who helped me walked me trough a whole series of tests. I was impressed with how much she could help me with by just being on the phone and seeing things via the Ting app. When we tested a few of the outlets and possible culprits, the Christmas lights I had left up for lighting the walkway seemed to be suspect. After unplugging them and having her monitor the situation, she told me that this was most likely to blame for the spikes in electricity and could have possibly caused a fire. So in the garbage they went! I'm glad to know they can tell me these things so I'm protected from a fire hazard!

The hazard was that the major electrical cable from PECO into my meter and electrical panel had been damaged and needed replacement.

If I had not installed Ting, as suggested by State Farm, I would not have known about an electrical fire hazard in my home until it was too late. Oncor came out within thirty minutes, found the problem in my wires, and repaired it. Many thanks to Ting and its fire hazard team.

Laptop docking center/charging cable was found to be bad. It also damaged the laptop battery. The guidance and professionalism of the Ting representatives was very impressive and helpful. Ting was provided by our State Farm insurance company.

The Ting sensor was offered through my insurance company and I didn't think I would ever have to use it so I was quite surprised when I got a call from your specialist Rob P. said I had arcing on my system. He worked with me on the phone for a while so we could pinpoint the problem and eliminate it. Now I am very happy to have this device monitoring my electrical system and I would not be without it.

So helpful and collaborative. The team worked with me step by step to isolate my problem. I can't see through walls unfortunately, so they helped me have some peace of mind preventing problems I wouldn't have known about.

We've had a great experience with the Ting sensor and the Whisker Labs Fire Safety Team. Within 4 days of installing the sensor, we were notified of a potential fire hazard. The electrician found a fire hazard between the connections on the main buss bar and 2 breakers. They were charred and covered in soot. This explained why we were experiencing dimming and flickering lights. The electrician changed out our entire electrical panel. We are very thankful for our Ting sensor and for our insurance company, Traveler's, for providing the device at no cost. Our electrical system is now operating properly and safely!

My insurance provided my Ting. So grateful they did. I was alerted by the team at Ting that I have a fire hazard. They worked with me to find out the problem and we’re quick and helping me solve it.! I had a loose outlet and it was causing arcing. The Ting group helped me get it fixed quickly. I have to admit I feel so much safer knowing I have the Ting team and unit protecting my house! A big thank you to everyone that helped me!!!

I work in an assisted living facility for people with disabilities. Lastnight our internet stopped working. Favorite shows are importaant to the people we support. We called immediately to report our loss of service. Paul came this morning. Our problem was that we had the cord plugged into an outlet that didn’t work!!! Totally our fault. Paul showed us the probllem and encouraged us to make sure we did not use that outlet. He was very patient. As he left we learned that he came in from Alexandria when the call went out. I don’t think I would have been that patient with us in this circumstance! Thank you Paul!

I installed my Ting device about a year ago. Last month I received a text that I had a possible electrical issue that may lead to a fire. After some indepth inspection of panel box, outlets, lighting and surge protectorsI discovered a loose neutral bonding screw that was arching and indoors I had a faulty surge protector. After tightening screw a trashing faulty surge protector my hifi frequency dropped substantially! I am back to green and safe. Ting DOES work, I am a retired electrician so it was easy for me to narrow down the issue. If you have a Ting, respond to it's warnings! I have seen what damage an electrical fire can do! I highly recommend a Ting device for any home. It monitors your whole electrical system, not only the circuit it's plugged into but all circuits in the same panel box. If your property has two separate panel boxes, then you would need two Ting devices. Insurance Company's who offer Ting only want to keep you safe. It has nothing to do with the data that's collected. The data collected only tells them when somethings wrong that could lead to a fire. It works and keeping your family safe should be priority ONE!

This product is NOT what they advertise it to be. It monitors ONE circuit, period. It was made by Allstate insurance as a monitoring device but they stopped using it. Why? It is unreliable and gives MANY false positives. This product is a way for the company to monitor your home and then try to scare you into using THEIR contractors to come fix whatever they are saying is wrong. They use harassment and strong arm tactics to try to force you to use THEIR contractors - which is all that the sensor is for. They make money from sending out their contractors to do repairs that may or may not be necessary. They are rude and obnoxious to deal with. We canceled the subscription, but I'm sure we'll be charged for it again. This is a scam, plain and simple. Do NOT buy this product. Your money is better spent by having an electrician come out and run diagnostics on your electrical system. Don't let these people bully you.