titanmattress.com Reviews 

First of all, I REALLY wanted to try their Titan Plus Elite mattress. I did my research, and it was one of two mattresses I was considering. Here's the problem: I placed my original order on Memorial Day (5/25). It took about a week to manufacture (which I was fine with, I read that before ordering), and it was due to arrive at my house on 6/10. Fine-I live a long way from Arizona, no problem. Beginning on 6/10 and over the next several days, I get updates from Fed Ex that shipping was delayed, it will be delivered "the next day." I contact Fed Ex and find that there was a problem in shipping--product was damaged (apparently bad enough as they had to ask me who the original shipper was and what the contents of the package was). I gave them the information I had. I had not heard anything else about the package, so I contacted Titan Mattress company again on 6/18 (eight days after my original delivery date), to see what was to be done about my package. I supplied them with the Fed Ex information, and I re-ordered another bed. The agent said that this type of thing sometimes happens when they ship with Fed Ex, either suspected damage (as the mattress is a 150 lb bed-in-a box), or a shipping ticket that is damaged or cannot be read. I was asked what day I would like my bed by, and understanding manufacturing and shipping time, I suggested 7/1 as a reasonable time to expect my mattress. The agent handling the call at the time agreed that it should be a reasonable time, and they offered me a discount for my troubles. However....today is 6/30 and I hadn't received any notices about my order being shipped. When I called today to check on my order, an agent told me that it hasn't been manufactured yet...that it should be completed in 2 days, and then shipped out. Apparently, no type of rush was placed on my order, so I took a place in line as it were my first attempt at ordering a mattress.
My problem with this company is twofold:
1) If problems such as missing a ticket or damage to a mattress happen regularly (and I do not know how often, but the agent seemed to know the protocol for this situation quite well), then perhaps Titan should consider either changing the packaging to make it more durable, or perhaps print item information on the box itself as to minimize the several-day delay that is experienced when information about their packaging is needed; and
2) If someone has already been waiting 3 weeks for an order when it is determined that a re-order is needed, please consider moving them towards the front of the line so that they can get the product they originally ordered in a timely manner.
Truth be told, based on reviews of the product, I really still considered waiting another 8-10 days for this mattress. But my disappointment in how my situation was handled won out, and I have cancelled my order. If you decide to go with them, I hope you have better luck than I did! I'm leaving 2 stars because at least when I was able to talk with an agent, they seemed helpful and understanding of my situation.

Honestly I was looking for a new mattress for a while now and I prayed asking if I should even get one then the very next video was a video about titan mattress. So I'm pretty sure it was a sign to get one.

easy user friendly

Very easy checkout and support. Website was easy to navigate without a bunch of forced add-ons or missing features.
Good mattress quality and good sleep is worth the price!

Pricing was in the budget and the reviews about quality were good

Bed is solid quality.

Easy to navigate website, great promotional offers, and friendly customer service with their online chat assistance.

The product purchase was based on the references on-line, followed by ease of the research on the company website.

Great Customer Service. Quality product.

2nd one we purchased for another bed room good long lasting bed great for big people

Great information on site... easy to create a perfect mattress. I'm a hot sleeper so I hope this mattress helps me

Used Claude who had a history of my sciatica pain and my height and weight and he pointed me towards Titan. I'm really excited to give it a try.

So far so good. Buying experience was easy. Hopefully the mattress is as good as the reviews.

Loved the breakdown of details. Pictures weren't repetitive which is refreshing. The website is clean and easy to maneuver so all-around a great experience!

The website was easy to navigate and answered any and all questions I had. It was very easy to make an informed decision on which mattress would best meet my needs. Love this Titan is a US-based company and shipping is free. This is my 3rd mattress purchase from Titan. Thanks for a quality product and great experience!

I found out about this company through AARP in their reviews on mattress. I have a very robust son and mattresses do not last because I could not find one specifically for heavy set people. On their website they had videos of their manufacturing plant in Arizona (which is a huge PLUS in my books that it is Made in the USA) and how the mattress is made. I then received a text from the company asking if they could assist me. They were very helpful and needless to say, not only did I buy a mattress but I was able to get the right mattress protector for it. Can’t wait for my son to have a good night’s sleep. Also, it is nice to know it has a 120 night trial.

I first bought a Titan bed for my granddaughter as she is a big and tall in size. This bed has been a testimate of its value. I recently purchased a Titan bed for my daughter after experiencing the value. I am puchasing myself one now as my daughter purchased a matress from a local bedding outlet. Less than 2 years and there is sinking of the matress. I believe in this matress company for quality , reasonable prices and great servive

I got a great discount on a Forbes recommended mattress. I got the teacher discount and the Memorial Day sale price.

All the information I needed was easy to find and check out was a breeze. That’s all a website like this one needs. Plus they did a great job Marketing with reviews and expert testimony. I feel confident that I’m buying the mattress I want but, if not, their guarantee has a generous timeline.

Everything about checking out was super easy and convenient. Can’t wait to try it out once it is delivered. Website was easy to use and had great information and customer reviews.