Tofu Field Service Reviews 

179
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I don’t know how people ever ran a business without an app like this. I’m a first time business owner and Invoice Maker has taken so much stress off my shoulders. It’s great having an app to keep trac... Toon meer

Beoordeeld met 5 van de 5 sterren

while working on my laptop, it had stopped holding the charge, leaving me with no access to any of my invoicing or estimating program! Turns out it was the best thing that ever happened. I stumbled on... Toon meer

Beoordeeld met 4 van de 5 sterren

We absolutely love the app and what it does for our business. My only complaint would be that it can’t be linked to multiple devices in the same account so that more than one of my employees can acces... Toon meer

Beoordeeld met 5 van de 5 sterren

Love the ease of transactions across the board, from submitting estimates/proposal’s, invoices and receiving payments. This is best invoice maker I’ve ever used!

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Tofu is all-in-one field service management software built for growing service teams that run on recurring clients – cleaning, pool, lawn care, landscaping, and other regular-visit trades. Set each client's schedule and price once, and Tofu builds the visits, tracks them from booked to done, and drafts the whole month's invoices for you to send in one tap. Your techs get the Tofu Team app (iOS and Android) where they see the day's visits and close each one with a before/after photo – so you get proof of work in seconds without driving out to check. Tofu covers scheduling, tech assignment, estimates, a price book, invoicing, online and ACH payments, and full client history – everything a recurring service business runs on. It replaces heavy, expensive enterprise FSM tools with something a growing crew actually uses every day.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

179 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(179)

177 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I have tried many invoice apps and this…

I have tried many invoice apps and this app is literally the best. It’s free. The only time you have to pay is if you want to add photos but I highly recommend it easy to use absolutely fantastic. Wish I seen this before I seen other invoice apps.

21 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I use tofu for my Invoices for my…

I use tofu for my Invoices for my company and I love how I keep record of everything and billing all in one spot and the fact that my customers can pay thru the portal with Apple Pay makes it even better no need for any more apps when tofu does it all !!

18 februari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Awesome and helpful for on the go…

We absolutely love the app and what it does for our business. My only complaint would be that it can’t be linked to multiple devices in the same account so that more than one of my employees can access and use the linked customer accounts to it. Otherwise it’s great!

11 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I was overcharged.

99 dollars showed up on my account. I dont recall using the app.

15 januari 2026
Review zonder uitnodiging
Logo Tofu Field Service

Antwoord van Tofu Field Service

Hi, we're sorry to hear about your experience. We want to clarify that our app does not charge users without consent, all payments are processed securely through Stripe, Google Play or App Store and require confirmation before any payment is made. We would be glad to help you check it or apply for the refund, please contact us in the app support chat or email support@tofu.com.

Beoordeeld met 1 van de 5 sterren

I was overcharged when it stated1.99 to…

I was overcharged when it stated1.99 to generate the invoice, and send it to my client. Got a notification from my bank that it was fraud done for $19.99 being charged by tofu….

16 januari 2026
Review zonder uitnodiging
Logo Tofu Field Service

Antwoord van Tofu Field Service

Hi there,
We want to clarify that we don't have a payment per invoice. Most likely, you have activated a trial from our website, which later continued as a monthly subscription. Please contact us via the in-app chat or email support@tofu.com, and we’ll help you locate and cancel it. Thank you!

Beoordeeld met 1 van de 5 sterren

Worst app

I am currently looking for another invoicing app. There are always issues with this particular application. Whether it be that the app freezes or that I cannot send invoices whatsoever. I’ve been trying to get help for the past week and no one has helped me. I am not able to send any invoices or share the invoices via a link. This app should not exist anymore. Customer service is absolutely atrocious.

20 augustus 2025
Review zonder uitnodiging
Logo Tofu Field Service

Antwoord van Tofu Field Service

Thank you for your feedback.
We see that you reached out two days ago and our team replied right away. The issue with sending and sharing invoices has already been fixed — please restart the app and try to send again. If the problem persists, please let us know. We’re sorry for the inconvenience this caused.
Regarding the freezing problem — are you still experiencing it now? Among several hundred thousand users we’ve received almost no such reports in recent months. There was indeed an issue six months ago (March 2025), but we fixed it in version 3.6.5. If you’re still facing difficulties, please let us know so we can investigate.

Beoordeeld met 1 van de 5 sterren

Absolutely non-existent customer…

Absolutely non-existent customer service. We have been four days trying to get ahold of them for a payment and billing issue. The phone number rings, but no answer or voicemail. No email response. Chat help says a 6 hour wait (business hours only).

We have a missing payment and literally cannot get ahold of anyone to find out what happened.

27 juni 2025
Review zonder uitnodiging
Logo Tofu Field Service

Antwoord van Tofu Field Service

Hi Kelly,
We're really sorry for the frustration you've experienced — we understand how stressful payment issues can be.
We found your message and responded, but it looks like we didn’t hear back.
In your case, the payment was made to a contractor who used Tofu to send you an invoice. All payments made through Tofu are processed directly via Stripe — we don’t hold or manage any funds ourselves, so we’re unable to cancel, reverse, or issue refunds.
We recommend contacting the contractor directly and asking them to refund the payment through their Stripe account. If they don’t respond, you can dispute the charge with your bank or reach out to Stripe support and explain the situation.
If you need any help or have questions, just let us know — we’re here to assist. Our team is available via chat (in the app and on the web) and at support@tofu.com.

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