TokenStore Reviews 71

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PARTIAMO DAL FATTO CHE QUEST AZIENDA MI HA FATTO PERDERE 99usdc eth perché non si sa che fine ha fatto l ordine e vi lascio l hash (0x21f830c77c115ffd4dbb38d756ff6d974a5421249a03ef98cb089ca750f5d879) che sono andati a finire nel vuoto questi 99 usd allora io vi sconsiglio di comprare perché mandate i soldi e scompaiono , se volete che levo questa recensione mi dovete rimborsare o dare il prodotto che non ho mai visto realmente la mia mail e mohhamadbinance gmail.com

Why would you reply to this review saying that i should contact you when you haven't replied to any of my emails in several months. Still no answer. Bullshit store. Review will stand until you give me what i paid for.

GIVE ME WHAT I PAID FOR !! STINKY SERVICE !!!! ignoring me since 23.09.2025 01:17. I paid for three binance USDT solana gift-cards and have yet to received ANY codes or any information on the orders. Tokenstore claimed that the orders are being held "under investigation" due to fraud and that they are "checking with the bank" ??? WHICH bank is this and why ????. I used Klarna pay later for this and all of that has been paid down a LONG TIME ago.

Your website is operated by Everfigures B.V who claims they have partnered with NorgesGruppen and i happen to live in Norway and work for NG. Nice to know, right? :)

proof of tokenstore not responding to emails spanning months

imgurDOTcom/a/iSjtAwH

I ordered a gift card through the site and never received my order. Sent support all of the info and evidence of the order being paid, but all they said was they are investigating and for 3+ days no word from them.
Order ID #1917523

Edit: They are saying falsely that they sent me my code, while they still didn't.
To tokenstore: If you want a higher rating, send me what I paid for.

Edit #2: They sent me the code now and it worked

Accidentally bought Revolut voucher instead of virtual prepaid card. Code viewed but NOT redeemed — completely unusable in Iran (sanctions block Revolut). Explained error + financial hardship (20 days salary, war situation) to support. Asked for refund/exchange/credit — ignored or denied. Strict policy on unsealed codes unfair for real mistakes. Disappointed, avoid if in restricted countries. 💔

Update: Chose wrong Revolut Rewarble voucher under “Payment Card” category (thought it was standard virtual prepaid). Code unsealed but unredeemed and useless in Iran (sanctions block Revolut).
Contacted support multiple times about error, financial difficulty, asked for exception/refund/credit. Response: “your mistake,” no help.
Categories misleading — Rewarble items mixed in Payment Cards. Policy strict on unsealed codes, no exceptions for unusable regions. Delivery ok, but poor support for disputes. Be cautious.

Being honest I thought I was gonna get scammed, but no! Actually they did a pretty good job helping me.

DO NOT BUY FROM THIS SITE! They are scammers. I paid 122.15 USD on Jan 31st (TXID: 0x5d35da309b59a014b77c7915f51f0130f2987312d09f6cef3d81abcf13f320ff). Their response to my previous review was a FAKE attempt to look professional. I have sent 5+ emails and they just say "investigating" and then go silent. I have already reported their merchant account to Gate Pay for fraud. They take your money and give NOTHING. STAY AWAY!

My partner already left a comment regarding this but I'm going to add some details to it. In June 2025, I purchased Amazon gift cards through TokenStore and paid using Binance. The transaction went through normally, the gift cards were delivered, and they appeared valid. I redeemed them on Amazon the same day and placed an order without any issues.

Shortly afterward, Amazon canceled my order and removed the entire gift card balance from my account, stating there was a violation related to their gift card terms. In simple terms, the money I paid for was suddenly gone.

What has been most frustrating is what happened next. I contacted Amazon multiple times, and after reviewing the case, they made it clear that the problem was not my Amazon account, not my location, and not any misuse on my part. According to them, the issue was related to the origin of the gift cards themselves. Amazon even explained that the only way to resolve the issue would be for the seller, in this case TokenStore, to cooperate by providing proof of purchase, account details, or transaction information confirming the legitimacy of the gift cards.

Unfortunately, TokenStore refused to help. After multiple attempts to contact them, they replied only once, claiming it was an “account issue,” and then stopped providing any meaningful assistance. Despite Amazon clearly stating that my account was not the problem, TokenStore continued to deny support and offered no solution, refund, or cooperation to resolve the case.

As a customer, I paid in good faith and ended up losing my money through no fault of my own. The most disappointing part is not just the financial loss, but the feeling of being left alone between companies, with the seller unwilling to take responsibility or even help clarify the situation.

I am posting this review to warn others to be cautious and to encourage TokenStore to properly support customers when problems arise with the products they sell. I am still willing to resolve this situation if TokenStore chooses to cooperate and offer a fair solution, but I can see from other comments that they just pretend to do so, because nobody has changed their 1-star rating. I'm even starting to believe that those 5-star ratings are fake.

I'm leaving another comment on this because my partner has been sending emails nonstop to get our money back, but as you can see, nothing has been resolved.

Anyway, don't trust this site, they will just take your money and take NO responsibility for it.

UPDATE
TokenStore left a comment that says:
"You yourself said you redeemed the code, but then Amazon deleted the money. Could you please consider what this has to do with us? We tried everything to help you, but blaming us isn't fair. We believe we don't deserve this rating. Please contact Amazon and improve your rating because you used the code and received the money."

So, I'm going to break it down into parts:
1.- "You yourself said you redeemed the code, but then Amazon deleted the money..."

Amazon only "deleted the money" because the gift cards you provided had no funds or were not able to confirm the origin of it.

2.- "...Could you please consider what this has to do with us?..."

It has to do everything with you because you provided faulty gift cards.

3.- "...We tried everything to help you, but blaming us isn't fair..."

No, you actually stop responding when faced with facts. Losing $700 isn't fair either, but I have proof that you caused me to lose that much. You never tried to help, only to excuse yourself and avoid responsibilities.

4.- "...We believe we don't deserve this rating..." When you AT LEAST TRY to help me to get my money back, you will get more than 1-star from me.

5.- "...Please contact Amazon and improve your rating because you used the code and received the money."

I have already contacted Amazon several times, and they stand their ground that I have to show proof that you should already know how to collect, since I sent you a detailed PDF provided by them over this. And no, I received a fake balance. If I had my money, we would not be in this situation.

(I wish I could upload screenshots and emails so you can see proof of everything I'm exposing)

I'm still open to getting my money back, but that only depends on your cooperation.

I have bought a lot of Apple gift cards from this site, but it turns out that by magic one day they decided to scam me (they gave me an invalid code) of 500usd, and well the

Support just told me to contact Apple and Apple

Obviously he doesn't give answers because he doesn't

I bought the cards from them, TOKENSTORE.io made me lose 500usd, my capital!!! SCAMMERS

I got scammed in June 2025 by buying Amazon Gift Cards, and I've been trying to reach out to get my money back since then. When they respond, IF they respond, they would only give vague excuses that can be proven faulty, but once I put all the proof on the table, they just stop responding. There's also only one way to reach out, which is really suspicious since they can just stop responding to emails, as they've done with me, and there's not much I can do. I would give 0 stars if able.

UPDATE FEB/3/2026: After a whole week, TokenStore responded this:

"You yourself said you redeemed the code, but then Amazon deleted the money. Could you please consider what this has to do with us? We tried everything to help you, but blaming us isn't fair. We believe we don't deserve this rating. Please contact Amazon and improve your rating because you used the code and received the money."

Amazon "deleted" the money (whatever that means) because they were not able to confirm the origin of the gift cards you provided. I sent you a complete PDF file Amazon provided (because they do respond to customers) so you can confirm the funds and I would get my balance back, but again, you never responded. The fact that you're only responding because I left a negative comment is a huge red flag since I've been trying to solve this issue for more than 6 months now.

J’ai eu un soucis pour paypal et finalement ils m’ont expliqué (en anglais) mais problème résolu. Je recommande sans soucis. 👌🏻

купил 300+25UC.Покупка прошла успешно и промокод пришел быстро,но с активацией возникла проблема,которая прошла через час +-.Цена приятная

I ordered 25 usd usa playstation giftcard and they delivered alredy used code and when i contact they only reponded with email saying our codes are country specific again and again while i emailed them proofs even from playstation support center

The store itself is fine, but the support is not very helpful. I used on chain payment (they use gate.io to manage transactions) but on the wrong chain and after a couple of email exchanges they weren't able to recover the funds (despite the wallet being owned by the gatepay merchant, in this case, tokenstore).
The supports replies on short answers, doesn't really elaborate, despite me providing evidence and explaining the issue from every side.

I’m writing this as my final review to document my full experience with TokenStore, after more than a month of trying to resolve this privately.

I purchased 4 Binance codes from TokenStore using different email addresses. All payments were successfully completed via KuCoin Pay.

This is what actually happened:

• 3 codes were already USED when I tried to redeem them
• 1 order was never delivered at all and only showed an error

This was the issue from day one.

I contacted TokenStore multiple times via email and provided full details, screenshots, order IDs, and proof of payment. For weeks, there was no proper resolution.

When the company finally responded, they resent the same used codes again, which obviously does not solve the problem.

I also contacted KuCoin, the payment provider. KuCoin confirmed in writing that the issue is on the merchant side (TokenStore) and that the orders were not blocked by KuCoin.

Instead of resolving the issue professionally, TokenStore:

• Avoided addressing why used codes were delivered
• Avoided explaining why one paid order was never delivered
• Attempted to pressure me into changing my Trustpilot review
• Sent an unprofessional message telling me to “leave them alone”

Due to this behavior, I escalated the matter to Trustpilot.

After review, Trustpilot removed TokenStore’s reply for violating platform guidelines, and my review was restored. This is an important detail for transparency.

To be clear:
I am not asking for anything unreasonable. I only asked for valid codes or a refund for orders that were paid but not properly delivered.

This review is not written out of anger. It’s written so other customers can see exactly how issues are handled when something goes wrong.

I am still open to a proper and professional resolution, but this experience has shown a complete lack of accountability.

I had a very bad experience with TokenStore during a KuCoin Pay campaign.
I fully paid for multiple orders and received invalid / deactivated digital codes. After payment, TokenStore claimed I violated campaign rules and applied new restrictions retroactively (one account / one device), which were not clearly stated in the original terms.
Even worse, I was asked to return the discount amount in order to activate products that were already paid for. This is not acceptable or standard practice.
I contacted KuCoin Support, provided all KPT order IDs and evidence. Payments were confirmed as completed, yet TokenStore refused to resolve the issue.
Support responses have been slow, mostly automated, and my tickets were repeatedly delayed or closed without a solution.
Unclear rules, invalid products, and extremely poor customer support.
Proceed with caution.

I received an used redeem code and they couldn't help me out . They will say they will help you out . But they won't even properly reply. Just forgot it if you expect any help from them.

Ordered a top up card was fast got my card and it worked without problem.