Tom.co.uk Reviews 

4.539
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a great experience with Thomas Way at Tom Life Insurance. He was absolutely brilliant from start to finish. He made the whole process quick, easy, and completely stress-free, explaining everythi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lewis routley who helped me was really nice and helpful, fully explained everything i wanted to know and answered all my questions clearly! Would 100% recommend to others that were looking for life in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I don't normally leave reviews, but Lewis Routley absolutely deserves one. From start to finish he was professional, knowledgeable and made the whole process really straightforward. He took the ti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wow, my experience on that phone call was nothing shy of outstanding. Upmost professionalism. He wasn't trying to up-sell the service. He provided me with the perfect coverage for myself and also my d... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

Tom.co.uk helps dads find the right life insurance, for free. It’s quick and easy, and means your family is protected financially if anything happened to you.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(4.539)

622 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent stuff

Excellent stuff. Really helpful and Mike was very efficient

6 mei 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Mark,

Thank you for the 5 star review, this feedback helps us a lot! We're happy to hear Mike was so helpful! Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Tommy was very helpful and friendly and…

Tommy was very helpful and friendly and offered a great experience throughout. Couldn’t of asked for better

5 mei 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi There,

Thank you for the great feedback and 5 stars! We really appreciate you taking the time to share your review. Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Great communication through out the…

Great communication through out the conversation and very professional and helpful with everything to keep me and my family financially stable

5 mei 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

We appreciate your feedback and are happy to hear that our clear communication and professional support helped you secure your family's financial stability. Welcome to TOM!

Beoordeeld met 5 van de 5 sterren

Excellent experience with Julian

Excellent experience with Julian saunders. Didn’t really know what I was looking for when it came to life insurance but Julian was extremely knowledgable and helped me though all of the details. I now have the peace of mind that my family will be taken care of if something happens to me.

5 mei 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

We're happy to hear that you had such a positive experience. We appreciate your feedback and are so glad that we could provide you with the knowledge and peace of mind you were looking for. Welcome to TOM!

Beoordeeld met 5 van de 5 sterren

Good customer service.

Spoke with Joe who processed my application quickly with me. A few days later I realised I made an error and called Tom. Got put back through to Joe who sorted it out for me. Great customer service.

1 mei 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

We're happy to hear that your application process was quick and that we could resolve the error made. We appreciate your positive feedback and are glad you received great customer service. Welcome to TOM!

Beoordeeld met 5 van de 5 sterren

Lewis R called me and guided through…

Lewis R called me and guided through the policy cover. He was incredibly helpful and answered all questions.

Possibly the friendliest bloke I’ve ever spoke to

5 mei 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

We're very happy to hear that you found the guidance so helpful and all your questions were answered. We appreciate the positive feedback about the friendly service! Welcome to TOM!

Beoordeeld met 5 van de 5 sterren

Great talking to

Great talking to, very easy conversation, was very understanding and informative. Would recommend

5 mei 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

We appreciate your high rating and are so happy to hear you found the conversation easy and informative. Thank you for recommending us! Welcome to TOM!

Beoordeeld met 5 van de 5 sterren

Thank you to Matt Mccarthy brilliant…

Thank you to Matt Mccarthy brilliant help so smooth

1 mei 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

We appreciate your positive feedback and are so glad that the assistance provided was brilliant and that everything went smoothly for you. Welcome to TOM!

Beoordeeld met 5 van de 5 sterren

Joseph Purnell class

Joseph Purnell was amazing. So helpful and understanding. would recommend to anyone.

30 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Elliot,

Thank you for your 5 star review, we are glad to hear Joseph was able to help you get your cover in place!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Thank you Scott

Scott was very patient and informative and gave me more than one option.
If I could have given more than 5 stars I would have.
Cymru am byth!

30 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi There,

We’re really glad to hear Scott looked after you so well and gave you the options you needed. We’ll be sure to pass your 'extra stars' on to him. Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Lewis Routley was fantastic.

Lewis Routley was fantastic.

He Explained everything clear and to the point.
Got me the cover I was looking for and and at a great rate PM also! . highly recommend.

30 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi,

We are so glad to hear that Lewis made the process straightforward for you! Finding the right cover at a great monthly rate brings such a sense of relief, and we're happy to hear that Lewis could help you achieve that. Thank you for the high recommendation! Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Fantastic support and such a helpful…

Fantastic support and such a helpful person and always great communication and you know that you’re always gonna get good customer service

30 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Aaron,

We appreciate your feedback regarding our high standard of customer service. Consistency and clear communication are the pillars of our support team, and we’re glad to hear we’ve met those expectations for you. Thank you for choosing us for your protection needs. Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Lewis Routley was an absolute pleasure…

Lewis Routley was an absolute pleasure to speak to. Nice and clear and informative all the way through the process and ended up finding me the perfect insurance policy. Fantastic service and very friendly.

30 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Mark,

Thank you for the fantastic feedback. Lewis consistently aims to provide a high level of service by being clear and informative from start to finish. We are glad he was able to secure the right insurance policy for your needs. Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Mark was very informative and helped…

Mark was very informative and helped make the process easy.

30 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi William,

Thank you for sharing your experience! We know that starting a life insurance policy is a big step, so we’re thrilled that we were able to provide the information you needed to make the process easy and stress free. It’s all about that peace of mind! Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Highly recommend

Just entered my details this evening for a quote and received a phone call immediately from Joseph Trupia, first and foremost what a lovely gentleman, I have sometimes put off looking at life insurance because I couldn’t be bothered dealing with the phone calls and the jargon that comes along with it, but Joseph made it so easy to understand and made everything extremely clear and simple staying on the phone to get me covered and then my wife until 9pm to make sure everything was completed smoothly, so thank you and it was a pleasure using your service.

29 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Sean,

What a fantastic result! We are so glad Joseph could help you and your wife get covered without the usual stress or jargon. Thank you for the 5 star review and for choosing us for your life insurance needs.

Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

I had a really great experience with Lewis routley

I had a really great experience with Tom Life Insurance, thanks to Lewis Routley. From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to explain everything clearly, answered all my questions without rushing, and made the whole process feel straightforward and stress-free.

It’s rare to come across someone who is both efficient and personable, but Lewis really stood out. I felt confident I was getting the right cover thanks to his guidance.

Highly recommend both Tom Life Insurance and Lewis if you’re looking for excellent service. 5/5!

29 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi James,

Thank you for the 5 star review! It is great to see Lewis recognised for his knowledge and efficiency. We aim to provide clear, straightforward guidance so that our customers know exactly what they are getting, and it sounds like Lewis delivered a top tier service from start to finish. We’ll be sure to share your feedback with him and the rest of the team.

Welcome to Tom!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Pleasant experience with Lewis Routley at TOM life insurance.

Had a very pleasant experience with Lewis Routley at TOM life insurance. Not only was he very professional he was also very approachable. He showed a genuine interest in myself and wasn’t just a salesman. 5 star service. Genuine man.

29 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

HI Connor,

Five stars! Thank you for the glowing review of Lewis. We are so happy to hear you had such a pleasant and genuine experience with him. Thanks for choosing TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

Julian Saunders was more than helpful…

Julian Saunders was more than helpful during the whole process, very patient and understanding, but very professional and thorough.

24 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

Hi Connor,

It's great to hear this! At the heart of what we do is a commitment to making sure our customers feel heard and supported. It’s wonderful to know that Julian Saunders took the time to be so patient and understanding with you as we want you to feel completely secure in the protection you’ve put in place.

Welcome to TOM!

Kind regards
The TOM team

Beoordeeld met 5 van de 5 sterren

A huge thank you to Emma Hayes for…

A huge thank you to Emma Hayes for sorting both mine and my wife’s life insurance.

No pushy sales approach. Easy, straight forward qualifying questions and explaining clearly throughout the conversation.

We will be recommending Emma to all our friends and family.

28 april 2026
Review zonder uitnodiging
Logo Tom.co.uk

Antwoord van Tom.co.uk

HI Craig,

Thank you for your kind words! We’re thrilled Emma made sorting your life insurance so simple and stress free. We truly appreciate you recommending us to your friends and family! Welcome to TOM!

Kind regards
The TOM team

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