I had a great experience with Thomas Way at Tom Life Insurance. He was absolutely brilliant from start to finish. He made the whole process quick, easy, and completely stress-free, explaining everythi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Lewis routley who helped me was really nice and helpful, fully explained everything i wanted to know and answered all my questions clearly! Would 100% recommend to others that were looking for life in... Toon meer
Bedrijf heeft geantwoord
I don't normally leave reviews, but Lewis Routley absolutely deserves one. From start to finish he was professional, knowledgeable and made the whole process really straightforward. He took the ti... Toon meer
Bedrijf heeft geantwoord
Wow, my experience on that phone call was nothing shy of outstanding. Upmost professionalism. He wasn't trying to up-sell the service. He provided me with the perfect coverage for myself and also my d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tom.co.uk helps dads find the right life insurance, for free. It’s quick and easy, and means your family is protected financially if anything happened to you.
Contactgegevens
Tom.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Verenigd Koninkrijk
- hello@tom.co.uk
- tom.co.uk
4,8
Uitstekend
5K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thomas Way was fantastic
Thomas Way, what can I say.. what a great customer service representative, he was brilliant, explained everything very well and clearly, helped me make the right decision for my family with no pressure.
16 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
HI David,
Thank you for the fantastic review! We are so glad Thomas explained everything clearly and helped you find the right fit for your family!
Welcome to Tom!
Kind regards
The TOM team
Excellent customer service
James Green was a great help and advised me on the best policy that suits me. Very happy with the service
16 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Micha,
Thank you for the fantastic review! It's great to hear James was so helpful and made sure you got the perfect policy to suit you.
Welcome to Tom!
Kind regards
The TOM team
Appreciate I left my details with you…
Appreciate I left my details with you but not really acceptable to spam call about 3 or 4 times a day for nearly a fortnight now. Please can you remove my details and stop calling, I only wanted a quick online quote to compare with others.
16 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi there,
We are sorry that we have been unable to reach you at a convenient time and for any frustration you've felt.
We contact customers to ensure they have everything they need to compare their quotes, but we never want to cause frustration.
We want to investigate this and remove your details from our calling lists. We will send you a secure Trustpilot information request to gather your details safely, so we can opt you out and respect your preferences.
Kind regards
The TOM team
Agent Joe
Joe - the calling agent was phenomenal and super helpful explaining things and ensuring the appropriate cover for myself and future family. Exceptional work from him and without a doubt a huge asset to the team!
15 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Joe,
Thank you for the amazing review! We are thrilled to hear that Joe provided such phenomenal support to ensure you and your future family are properly protected.
Welcome to TOM!
Kind regards
The TOM team
Mike mcCarthy went through the steps…
Mike mcCarthy went through the steps thouroughly, quickly and made the experience of getting cover really easy. Would recommend to anyone
15 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Joeseph,
Thank you for the great recommendation! We are so glad Mike made getting your cover sorted quick and completely hassle free.
Welcome to TOM!
Kind regards
The TOM team
Took a call with Lewis today
Took a call with Lewis today. Great guy, great service. For £37 a month got peace of mind about my families future
14 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi there,
Thanks for the great review! We're absolutely delighted to hear you had such a positive experience with Lewis. Knowing your family's future is protected is exactly why we do this, that peace of mind is everything.
Welcome to TOM
Kind regards
The TOM team
Jonathan Cartlidge was my advisor on my…
Jonathan Cartlidge was my advisor on my application process. Jonathan couldn't have been more helpful if he tried. Put my mind at rest knowing my Partner and son will be covered if the unfortunate was to happen. Impeccable customer service.
13 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Robert,
We really appreciate you sharing your experience! Jonathan always strives to go above and beyond, so it is fantastic to hear that he couldn't have been more helpful during your application process.
Welcome to TOM!
Kind regards
The TOM team
Umesh
Umesh
Provided a very clear experience with a more than satisfactory result, he was able to provide much needed advice to help with my decision making
13 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Vere,
We really appreciate you sharing your experience. Delivering a clear, straightforward process is exactly what we aim for. It is fantastic to hear that Umesh's guidance and advice helped with your decision making.
Welcome to
Kind regards
The TOM team
Ben was incredible
Ben was incredible, to be specific Ben Walsh. Talked me through everything like I was just chatting to a mate, explained all the details in full and did not pressure me to purchase anything at all.
I can honestly say the customer service I received was a 10 out of 10.
10 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Shane,
Thank you so much for the 10 out of 10 review! We are delighted to hear that Ben looked after you so well and made the whole experience so straightforward and comfortable.
Welcome to Tom!
Kind regards
The TOM team
James was very helpful
James was very helpful, and as a new dad he knew my situation and swiftly got me a very affordable policy. Would 100% recommend! Thank you
11 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Ben,
Thank you so much for the wonderful review! We are delighted to hear that James looked after you so well, keeping things swift and finding an affordable policy for you as well.
Welcome to Tom!
Kind regards
The TOM team
Life insurance isn’t a nice thing to…
Life insurance isn’t a nice thing to think about or talk about with a complete stranger ! However Emily made me feel completely at ease and left me smiling for the rest of the day. A Huge weight has been lifted from my shoulders and that’s all thanks to Emily Lewis! 10/10 Cannot recommend enough.
8 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Jack,
Thank you so much for the great review! We are delighted to hear that Emily looked after you so well, put your mind at ease, and helped lift that weight off your shoulders.
Welcome to TOM!
Kind regards
The TOM team
Excellent service from TOM
I recently had my 4-year catch-up with Andrew Thompson from TOM. He was incredibly helpful, professional, and knowledgeable throughout the entire process. Not only did he find a better life insurance policy for me and my family, but he also took the time to explain my existing insurance policies, helping me understand my cover much more clearly.
I’d like to thank Andrew and everyone at TOM for their excellent service and for the great work they do in helping families stay protected.
9 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
HI Richard,
Thank you so much for the great review! It great to hear that Andrew looked after you so well during your catch up and made sure your family stays fully protected with the right policy.
Welcome to Tom!
Kind regards
The TOM team
Ashleigh has helped me today to set up…
Ashleigh has helped me today to set up my life insurance for my family. Her knowledge, willingness to help and customer service has been amazing. Thank you so much! Please give her a raise!
10 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
HI Chris,
Thank you for the great review! We are delighted to hear that Ashleigh looked after you so well and made securing life insurance for your family so straightforward and easy.
Welcome to TOM!
Kind regards
The TOM team
Umesh Parmar Was very helpful
Umesh Parmar Was very helpful, not pushy and made the process easy and quick.
10 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Hi Thomas,
Thank you for sharing your experience with us. We always aim to provide straightforward, comfortable guidance, so it is great to hear that Umesh was so helpful and efficient.
Welcome to Tom!
Kind regards
The TOM team
Wonderful experience with Tom
Wonderful experience with Tom. Mike McCarthy was helpful
9 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
It’s great to hear that Mike made getting everything sorted so easy for you. Ticking this off the to-do list brings huge peace of mind, and we're glad we could help get your family's protection in place without any fuss.
Welcome to TOM!
Great experience, fast and easy
I had a great experience working with Lewis Routley to ensure my family is left secure and protected if anything was to happen to me.
Lewis helped to set my mind at ease with an easy step by step process to set up my policy including multiple price point options to ensure I got the policy which best suits me.
I would definitely recommend TOM to any of my friends or family and I am very happy with the great customer service provided.
9 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
It’s great to hear that Lewis made the whole process straightforward and helped you get your family’s protection sorted with zero fuss. Ticking this off the to-do list brings huge peace of mind, and we're glad we could find the right policy to fit your budget. Thanks for the recommendation—it means a lot.
Welcome to TOM!
Lewis Routley - outstanding service
Spoke with Lewis Routley who was extremely helpful and friendly. The whole process was straightforward and easy to set up. Highly recommend.
6 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Thanks for the recommendation! Great to hear Lewis made getting your life insurance sorted so straightforward and easy—ticking that off the to-do list is a massive weight off the shoulders when it comes to protecting the family.
Welcome to TOM!
Absolute breeze setting up my life…
Absolute breeze setting up my life insurance.
Got my monthly payments to a fantastic price for me.
Couldn’t be more happier really
Thank you Mike McCarthy
9 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Brilliant to hear it was a total breeze getting your cover sorted at a great price! That's another big job ticked off the to-do list for the family.
Welcome to TOM!
Great Experience
I don't normally leave reviews, but Lewis Routley absolutely deserves one. From start to finish he was professional, knowledgeable and made the whole process really straightforward. He took the time to explain everything clearly without any pressure, and it felt more like chatting to a mate than being sold a policy.
The premiums he found were excellent, and it was obvious he really knows the industry inside out. He answered every question I had and made sure I understood exactly what I was getting.
If you're looking for life insurance, I'd highly recommend speaking to Lewis Routley. He's approachable, genuine and clearly knows his stuff. Brilliant service from start to finish. Thank you, Lewis!
9 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Thank you for leaving such a great review! We're glad to hear that Lewis provided such a positive experience and made arranging your life insurance feel straightforward and pressure-free. Taking the time to explain everything clearly and ensuring our customers feel informed and comfortable throughout the process is exactly the level of service we strive to deliver.
Welcome to TOM!
James Green was a pleasure to deal…
James Green was a pleasure to deal with, plenty of knowledge and no pushy tactics. Thanks for your time James.
9 juli 2026
Review zonder uitnodiging
Antwoord van Tom.co.uk
Thanks for the brilliant review. James is a top-tier adviser, and he'll be absolutely chuffed to hear that his knowledge and no-nonsense approach hit the mark for you. Getting your life insurance sorted should always be this straightforward and pressure-free.
Welcome to TOM!
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