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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great communication with Antonio. Fast service. Large selection of products. Always in stock of most products as well. 5 stars rating. Would recommend this company to everyone.

Beoordeeld met 5 van de 5 sterren

High quality service, you never lose money with them is taking a time when you reported problems with product or delivery they always try find a way to satisfy both sides. You always get what you orde... Toon meer

Beoordeeld met 5 van de 5 sterren

Really great service, fast and efficient delivery and as described decreet packaging. Am using to help step away from it's counterpart and wanted to wean to vapes over time. This has really helped as... Toon meer

Beoordeeld met 1 van de 5 sterren

I’m so stressed at receiving a letter from Border Control Switzerland seized controlled drugs namely the cbd I’d purchased from tonic vault who haven’t had the decency to reply to my emails regardin... Toon meer

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel
  2. ook in
  3. Coffeeshop
  4. Natuurlijke geneesmiddelenwinkel
  5. Natuurvoedingswinkel
  6. Vitamine- en supplementenwinkel
  7. Wellnesscentrum

Geschreven door het bedrijf

With a 4.4 star rating on trust pilot from hundreds of genuine reviews, its no surprise that we are quickly becoming one of the UK's top suppliers for all products CBD related! Offering a full range from hemp flowers to moon rocks, oils edibles and much more. Our Cbd superstore serves tens of thousands of happy customers and is committed to providing only the very best products at unbeatable prices and overall services with our well thought out loyalty rewards program and regular huge discount codes. To ensure we are bringing you the highest quality products every single product is third-party lab tested and then tested again in-house to guarantee product authenticity.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(1.246)

75 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Delivered the next working day

Delivered the next working day. Very satisfied with the quality much better than other online retailers, was my first order but I'll be ordering again. Free pack of papers and free sample included. I highly recommend this company.

23 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a find!

What a find. Top grade quality on all the flowers. Delivery was fast. Prices way better than other established competitors in the UK. I’m going to be trying more 100%.

13 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service fast delivery

Great service fast delivery a day ahead of expected and the buds were nice n tasty and a added bonus on the spin wheel wich i got 40% off for the month

8 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Products was perfect after test lot of…

Products was perfect after test lot of different website I think this one it s premium one !!!
Thanks for everything

9 juli 2024
Review zonder uitnodiging
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Thank you Julien,

We love to hear feedback, it helps us understand what our customers like. We hope to fulfil another order for you soon.

Lea
Customer services
Tonic Vault!

Beoordeeld met 5 van de 5 sterren

Absolutely perfect

Absolutely perfect! Wont go anywhere else now

1 juli 2024
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi Jake,

We are happy to have such loyal customers like you! We aim to provide a high level of products and service. So we are glad you are happy.

Lea
Customer services
Tonic Vault!

Beoordeeld met 1 van de 5 sterren

Been 5 days and haven’t received my…

Been 5 days and haven’t received my delivery yet

28 juni 2024
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi Sam,

We have taken a look at your order and can see you ordered Friday afternoon and recieved your package today 3rd July? Can you confirm you now have your order?

We have been trying to ensure delivery with the right company. As you ordered on a Friday afternoon the order was sent out the same day and collected by Evri on the Monday morning. We have taken your feedback on board and are currently speaking to Evri regarding faster delivery times.

Lea
Customer services
Tonic Vault!

Beoordeeld met 5 van de 5 sterren

Tastes good

Tastes good, came fast

28 juni 2024
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi Connor,

Thank you for the positive review. Check the current summer offers having 25% off sitewide.

Lea
Customer services
Tonic Vault!

Beoordeeld met 3 van de 5 sterren

Good Value on discounts, delivery time not so good

Good Value on discounts
Quite a pricey delivery cost considering it arrived later than 3 working days after ordering which was stated as the max time

28 juni 2024
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi Prof,

We have looked into your order and can see you ordered on Friday and recieved your order the following Wednesday which is three working days after your order was made.

However, having said this we would also like faster delivery and are discussing the best course of action moving forward. Thank you for your feedback. we take it on board and are working hard to make delivery times better.

Lea
Customer services
Tonic vault!

Beoordeeld met 5 van de 5 sterren

Great service with no problems and fast…

Great service with no problems and fast delivery 👏 thank you

26 juni 2024
Review zonder uitnodiging
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi Sabrina,

Thank you so much for your review. We love to hear that you are happy with the service.

We have a new summer promotion this coming month so we hope to fulfil another order for you very soon!
Thanks again.

Lea
Customer services
Tonic Vault!

Beoordeeld met 5 van de 5 sterren

Top quality service and product .

26 juni 2024
Review zonder uitnodiging
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi Hector,

Thank you for your review. We love to hear that you are enjoying the products and service. We have a summer promotion starting July and we hope to fulfil another order for you soon.

Thanks for being a loyal customer.

Lea
Customer services
Tonic vault!

Beoordeeld met 5 van de 5 sterren

Great service and fast delivery.

Great service and fast delivery.. ideal for all your cbd needs. Thank you will use again

24 juni 2024
Review zonder uitnodiging
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi Marie,

Thank you for the review. We love to hear customers feedback 😀

We currently have a summer promotion starting July and hope to fulfil an order for you soon.

Lea
Customer services
Tonic Vault!

Beoordeeld met 5 van de 5 sterren

Amazing have been using this company for a…

I have been using this company for a long time, I cannot fault their products & customer service .. very happy customer enjoying lots of pain free days

21 juni 2024
Review zonder uitnodiging
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi Natalie Laurie,

We love to hear from a loyal customer. We aim to provide high quality products that aid in supporting pain relief. It is our purpose to help customers in their own health journey. We hope to be able to continue to help. Watch out for the summer deals starting soon.

Lea
Customer services
Tonic Vault!

Beoordeeld met 1 van de 5 sterren

DON'T WASTE YOUR TIME WITH THEM!

i dont think this is a legit company.. says next day shipping and took a week to get.. no replies from support.. lies about where they're shipping from..
if i could give this 0 stars i would... im contacting their payment service for a refund

(after them replying to this on trustpilot)> i have been trying to contact them for 14 days and they havent replied.. but they can reply to this? yeah this site is sketchy.. says they operate out of the uk? so how is it going to be next day delivery? its all lies.. it took ages to get here.

6 juni 2024
Review zonder uitnodiging
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi dj,

We are sorry to hear you've had a bad experience. We can clarify that since May 2024 we are back to operating out of the UK. Our parcels are sent using Evri, a high majority of which are delivered within 2 working days, depending on the time of order.

Could you please send your order number and I can look into this more for you. Otherwise we will happily arrange a no questions asked refund once the item is sent back.

Lea
Customer services
Tonic Vault.

Beoordeeld met 5 van de 5 sterren

Speedy delivery

Speedy delivery

3 juni 2024
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Thank you for your review Thea.
From May 2024 we are back to operating on an UK to UK service. We hope to fulfil another order for you soon.

Lea
Customer services
Tonic Vault.

Beoordeeld met 5 van de 5 sterren

Absolutely incredible!

I ordered the cbd flower from tonic vault, and have just placed my second order with them.
Absolutely the best cbd produce I have ever tried, the quality is stunning and such great value for money. I am just so grateful that I had been recommended to try them out as I’ve tried so many cbd products and nothing comes close to what Tonic Vault has to offer.

Thankyou so much TV! I will be a returning customer for the foreseeable!

30 mei 2024
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi Derrion,

Thank you so much for your orders with Tonic Vault. We love to hear that you are enjoying our products. We hope to be able to fulfil another order of yours soon.

Lea
Customer services
Tonic Vault.

Beoordeeld met 1 van de 5 sterren

Still waiting on my order from 29th…

Still waiting on my order from 29th May,from 30th emails saying order at sorting centre .today 6th June email price gone up and now saying getting ready to dispatch to sorting centre !!!

30 mei 2024
Logo Tonic Vault Ltd

Antwoord van Tonic Vault Ltd

Hi Deborah,

We apologise for any inconvenience caused with your order. We are working with deliver company Evri to try to ensure all customers recieve their orders in a speedy time. However, we are aware that this isn't always the case.

To apologise for the mishap please expect a free gift on your next order with us.

We hope to fulfil another order for you again very soon.

Lea
Customer services
Tonic Vault.

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