TOOTRiS Child Care On-Demand Reviews 

50
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The Tootris staff has never wavered in their efforts to resolve concerns and issues regarding my account. On several occasions, my engagement with them, especially Jackie, has been of high professiona... Toon meer

Beoordeeld met 4 van de 5 sterren

Setting up our after school care program with Tootris was challenging, but our Onboarding Specialist was very helpful and persistent. Once they were setup, registration was very easy. I’m excited abou... Toon meer

Beoordeeld met 5 van de 5 sterren

It says childcare but we used to find an afterschool program in Houston that supported our longer hours. New HR benefit for 2024 from my transit company. I talked to their support a few times, its nic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I used TOOTRiS through my husband's Sponsored Child Care Program. It provides an extensive network of licensed child care providers, including daycare, babysitters, preschool, etc. The customer servic... Toon meer

Bedrijfsgegevens

  1. Kinderopvangbureau
  2. ook in
  3. Kinderopvang
  4. Personeelsadvies

Geschreven door het bedrijf

TOOTRiS is a tech-enabled service that combines tools for parents, providers, and employers, all within a single app. Every day, TOOTRiS reviews, vets and connects thousands of Child Care providers to families across the US. For parents & families, they depend on TOOTRiS for access to childcare, daycare, babysitters, preschool, before & afterschool care, summer camps and more. For employers, they use TOOTRiS' employer-sponsored child care program helps their employees find and locate care that supports their work schedule. For child care providers, they utilize TOOTRiS' free services to fully manage their in-home or center-based program. ABOUT US: TOOTRiS has revolutionized Child Care Benefits, making available the only turn-key platform that enables employers to incorporate low-cost, high-value support to working parents with zero administration. Before TOOTRiS, options for employers to provide Child Care benefits were limited at best, cost prohibitive, and imposed heavy HR burden. TOOTRiS is design-built specifically for employers to provide working parents instant access to the most comprehensive selection of options to meet their specific Child Care needs, work schedules, budgets, and geographic location all in real-time. In addition, TOOTRiS increases Dependent Care FSA utilization by making it easier for parents to access funds. TOOTRiS Child Care Benefits provide exponential human capital ROI allowing companies of all sizes to eliminate Child Care as a barrier to growth and compete with higher retention, recruiting, productivity, and zero HR admin burden. What makes us special? TOOTRiS has revolutionized Child Care as the first and only technology solution that unites all the key stakeholders – parents, providers, employers, agencies – into a single platform enabling them to connect and transact in real-time. This allows parents to quickly find, vet, and enroll from over 200,000 licensed Child Care options to fit their specific needs, and for employers to seamlessly incorporate Child Care Benefits to support families - at a fraction of the cost of current solutions.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

50 reviews

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4,8

Alle reviews

(50)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Review of employer sponsored Child Care

This was given to our company as a new benefit for 2024 and I just finally got around to using it. I access through a portal, and it shows me child care programs in my area. Anyone in SC knows there's not a lot around but surprisingly we were actually able to find a program that picked our daughter up from school and kept her in the center until either my wife or I grabbed it. The process from start to finish took about a week and my company is covering some of the costs (about 25%). There's a mobile app but I havent used it.

27 februari 2024
Review zonder uitnodiging
Logo TOOTRiS Child Care On-Demand

Antwoord van TOOTRiS Child Care On-Demand

Finding child care in South Carolina is hard - we make it easy! We're glad you were able to find the best program for your daughter!

Beoordeeld met 1 van de 5 sterren

Confusing app; unresponsive support

What should be simple tasks are non-intuitive and basic features are non-existent.

I submitted a support request and still haven’t received a response after two weeks and multiple follow up messages.

Not impressed with Tootris whatsoever.

11 augustus 2023
Review zonder uitnodiging
Logo TOOTRiS Child Care On-Demand

Antwoord van TOOTRiS Child Care On-Demand

We would love to assist. Unfortunately, after reviewing our support logs we didn't see any outstanding requests. Can you please send an email with more information to support@tootris.com?

Beoordeeld met 5 van de 5 sterren

Thank you for your help

Thank you for your help, it was an easy and educational demo experience, so happy to join the team

27 september 2022
Review zonder uitnodiging
Logo TOOTRiS Child Care On-Demand

Antwoord van TOOTRiS Child Care On-Demand

We're glad you enjoyed the demo and thrilled that you're part of our network!

Beoordeeld met 5 van de 5 sterren

Luis is amazing!

Luis is amazing!! I made a mistake on my application, and he was very patient, kind and helpful. I appreciate when a company goes above and beyond, this is exactly what Luis did in my case.

13 september 2022
Review zonder uitnodiging
Logo TOOTRiS Child Care On-Demand

Antwoord van TOOTRiS Child Care On-Demand

We're crazy about providing amazing support! Thank you for recognizing one of our team members - we're happy to have you!

Beoordeeld met 5 van de 5 sterren

Conference in June

When I was at the conference at Sand key in Clearwater Florida she was very helpful with all that she knew and all that she showed me and taught me about your organization I was very pleased with the way she talked to me to help me understand your program. I hope she comes back next year to our conference again thank you very much Michelle Pugh

22 juni 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

New account setup

Setting up our after school care program with Tootris was challenging, but our Onboarding Specialist was very helpful and persistent. Once they were setup, registration was very easy. I’m excited about the benefits this service offers. The app and website both have similar ease of use.

8 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We have been loving using TOOTRiS

We have been loving using TOOTRiS! It’s made it easy for payments to be processed as well as finding places near our area. I really suggest other child care places that do extra curricular activities get in the app. It’s very helpful to get your business out there when the map shows all the licensed facilities for families to easily find. It has been such a delight working with Tyler. I have had a few technical difficulties with our account and she went above and beyond to resolve all the issues. Every time I have a question or concern she quickly returns my call. She is very friendly and always wants to help anyway she can. She is great at what she does and really cares for both parents looking for childcare and business owners looking to put their licensed facility on the app. All in all I am she is always very helpful and kind.

30 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hi I'm writing a review for Tyler…

Hi I'm writing a review for Tyler Garrett, this is terez stephens, she was very helpful and convenient, she handle my case in a very timely manner and went beyond to make sure I got the best professional help with my situation I would highly recommend her to any case to anyone, again I would like to thank Tyler Garrett, for going above and beyond for me and my family she was a great help.

24 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mila was extremely helpful in helping…

Mila was extremely helpful in helping me get setup and started with TOOTRiS. She called me back very promptly always and help me setup my profile. She checks in with me very often. I am thankful for being able to offer this service to our families at Tender Care Learning Center.

18 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service!!!!

Tyler is an amazing helper. She helped me so much when I tried to join this program. I was trying very hard to go through the process on my own but the I found Tyler and she made everything so easy and clear. She was also very patient with me on the things I didn’t know. She also guided me through step by step until everything was done.

17 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome Experience

I had a great experience with TOOTRIS platform. The staff went above and beyond for customer service to customize my website. Everything was top notch. Christine and Tatiana are amazing. They are friendly and kind. I will be letting other child care providers/preschools know about their professional company. I highly recommend!!! 💯👐The website is very easy to navigate... Thanks TOOTRIS

15 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AMAZING service!!!

The main reason I gave 5stars is for customer service! Many products out there are good but have poor to no customer service so there’s no one around to help you.
Tootris service is AMAZING!!!!! I’ve been with them for over a year and not once have I had to try to guess on how things may/may not work. Every question was answered by a knowledgeable rep. They go through all the details and when there’s been an issue, they call me back with an answer or solved problem.
Plus they call me to discuss issues before they arise! This is why I LOVE TOOTRIS! The owner Eric, called me and personally helped my school and parents through the account process. So many kind, helpful and yes, HAPPY people that work here. I have never felt like I’m on my own to figure all of it out. In fact I feel I have a team of people working for me!!!

The company product is wonderful and it has made my billing, managing enrollment, and advertising a breeze. I can now do it all in minutes as opposed to hours and days which it typical for home based childcare. Also, they are updating and adding new things often so the product has grown immensely.

If you want a solid product with a professional team to turn to, TOOTRIS is it!

13 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I want to take the time to say thank…

OSCAR I want to take the time to say thank you to Oscar. He is very professional, polite and very help and patient with me. He answered every question. God Bless and Favor you. Thank you again for all your help.

13 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience!

Getting enrolled and an account set up was easy, and made even easier with the assistance of Oscar. Thank you for all of your help Oscar, you’re the best!

8 augustus 2022
Review zonder uitnodiging

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