Topaz Detailing Reviews 

Been ordering many times the products from topaz, specifically glass cleaner for our cars ,very pleased with product.
Bit pricey ,fast delivery, good customer service.

Excellent products highly recommend,,great service and fast delivery
I have been using topaz detailing products ever since my car was PPF in 2019
Highly recommend all !!

Topaz Bristol and Emilio were my contacts.

Emilie failed to act as promised, he failed to quote price and date as agreed.

I found Emilio and Topaz transparently unprofessional, rude and arrogant.

My car is a 992.1 S/T so it was not a case of elitism which I have heard they are guilty of too.

Stay away and don’t let them let you down too.

Good morning, I am very dissatisfied with the product I received. I ordered the Heritage finish in matte gray and received it in silver. I just installed it today and it's not what I ordered. I hope you will correct this error and send me the decal in matte gray (NARDO GREY OEM SATIN), as you can see the silver 911 (which looks white) looks awful on my matte gray car.

I want to mention that I have 250,000 followers on social media from business owners and car brands, and I know they will rectify this error by sending me the Heritage 911 sticker in the color I ordered, free of charge and without the exorbitant customs fees that DHL charged me.

Sincerely, José Bartomeu

So very difficult to select a preferred vehicle detailer but Emilio at Topaz Detailing, Bristol, was incredibly helpful and reassuring, providing first-class customer service throughout. Their Level 2 detailing and ceramic coating carried out by Nicola returned my Mercedes-AMG C43 to almost new condition.

Very expensive for basic graphics

Great. I use them to clean my windows....streaks free.....

All good, delivered really quickly 👌

Topaz Matte PPF has transformed the car, workmanship and finish is faultless. Ordered recommended Topaz cleaning products and after my first wash of the car today I can thoroughly recommend the Pre wash, snow foam, shampoo + and Hydro lite. All greatly enhanced the “touchless” bodywork techniques to achieve a superb finish.

Great service and excellent products.

High quality vinyl. Windsheild banners all had hard seams in the lettering that could not be smoothed out to present an eom appearance.

Topaz dealt with an issue on my car from another installer
The service levels from swara were excellent and they were very professional and responsive in dealing with the matter
I would definitely use topaz again

My decals were received ahead of time and everything looks great. Thank you.

My order came on time and was correct as always.

Let me state at the outset, the Topaz products I use are fantastic, ive orderd various items in the past and not had any issues whatsoever, but, I placed an order on 4th December 2025, 2 days later I had various emails from royal mail to say my package was, out for delivery, due to be deliverd on another day, then the next day, delivery refused! Parcel returned to sender, I contacted Topaz shop to see what happens next, was sent an email with 3 options of refund, but only 50% of product!! Re deliver or deliver to an alt address, i provided an alt aaddress and thought it would be sent out again, after a week of silence I still had no delivery, I contacted agian to reciave an email a few days later saying the person dealing with it had been on leave and they would sort it ASAP. Another few days later I still had no delivery, so contacted Topaz again, to recieve the same 3 option choice, an alt address was again supplied and I thought that the delivery would be soon sent out, but again, after a few days, nothing, bear in mind this is now approaching Christmas I sent more emails asking where my order was, and heard nothing untill the new year when's recieved an email from someone else at Topaz who was more than helpfull on this occasion, my order arrived soon after, but well over a month after the initial order date, again, im not knocking Topaz, apart from the ignored emails and slow response the products are really good and would recommend all day long, but, on this occasion I think the start of the problems stem from royal mail, which is a shame because I will think twice about ordering from Topaz again due the issues this time

As promised, quick refund has been executed.

The decal I ordered arrived damaged. It appears it went through customs (did not know you were not in the USA) was opened and repackaged. The decal was crumpled up and folded like a bed sheet and shoved in the bottom of the box. I wouldn’t think it was packaged that way, but who knows. The decal is no good now. I have emailed twice and no one has responded to me so I had to dispute the charge. I have photos and maybe you will respond now.

It took 2 months for product to arrive and it’s pretty poor quality.

I've just had my RS3 finished in full body PPF with topaz (Bristol) excellent service even better work thanks to Harry who done my RS3 will be letting my friends know and also I will be going back in the future so if you need your car paint protected topaz is the place.