topflightfares.com Reviews 979

My wife was planning a spring break vacation for for our kids & family. We had few ideas but we initially chose Key West, but flights weren't working out. So we called & got a soft voice on the line. It was Patricia Jones!!! She went out of the way to assist me in our booking. She explained everything clearly so it was easy to understand. She is an Asset to the company. Other reps should shadow her to learn Customer Service!! Thank you so much for making this a pleasant experience!!! Miami here we come!!!

Terrence was awesome he explained everything .

Terrence was knowledgeable and extremely helpful with transparency with my situation.

Mark Wilson was very tentative and worked very hard for the customer. He was very good answering questions and listening. He was fantastic and I want him every time I make reservations. Thank you Mark

Mark Wilson was very helpful and professional booking our flight to see military family members.

Mark Wilson was a great assistant with my reservation needs. Thank you so much!

It was my first time booking a flight through topflightfares.com Mark Wilson was very helpful with booking my flight. Got a good deal on my flight. Thank you again to Mark Wilson for helping me.

Terrance Ortha helped me out my first experience 2/12/26

Terrance was extremely helpful and even got me a better price on my flights.

Mark has been extremely helpful in checking and coordinating my flight options. He is very patient, supportive, and always takes the time to explain the best choices available.

The agent Terrance was patient with me, as I booked my flight. He was courteous and professional.

Thank you for your help Terrance. It was an easy transaction.

⭐️ 1 Star – Misleading and deceptive practices

TopFlightFares scammed us out of our money by misleading us into believing we were purchasing a confirmed plane ticket. We booked directly through their website, paid in full, and received a confirmation number, which reasonably led us to believe our flight was secured. Only after payment was processed were we informed that the ticket was actually placed on “standby” and that no flight or ticket information would be provided until 12–24 hours before departure—if at all.

This critical information was not clearly disclosed before purchase. When we contacted the company for clarification and assistance, their representatives were dismissive, misleading, and extremely unhelpful. They refused to provide valid ticket details and denied our request for a refund, despite the fact that no confirmed airline ticket was ever issued.

We were left without confirmed travel plans and out the money we paid. Had we known this was not a guaranteed ticket, we never would have booked. We strongly advise others to avoid this company and read reviews carefully before doing business with TopFlightFares.

I book a flight from Fort Smith, AR to Dalas and to Orlando. I picked the seat and paid my ticket online. I received confirmation and ticket online. Then 5 min. later, a woman called and her name is Vicky Vee from Topflightfares.com. Told me, that i need to upgrade my ticket inorder I can departure the flight date that I selected. She said, I right now I am a standby ticket. It never tell me anything about standby ticket when I bought. I bought with the insurance and other things too. So, I knew that she and this company up to no good. I told her to cancel my booking and refund it back. Then when I check on my email, she wrote the email to me like this: (Your reservation request with "Top Flight Fares" has not been confirmed.

We tried reaching you out however there was no response and the booking is on STANDBY..

To confirm your reservation kindly get in touch as soon as possible to lock this promotional deal for you. )

I hope, she will refund me back to my credit card. or esle it will be a good fight.

Can you believe that? So, Please be careful with this website flight ticket shopping Topflightfares.com

I booked a one way ticket for it shows a cheaper fare on their site. It says you can cancel it within 24 hours after you book. There is a catch that it is also a restricted or standby fare and my reservation is pending unless there is someone would cancel on that flight. Hence the standby fare. But what happens to the, you can cancel it within 24 hours. They want me to pay more to be on that flight which defeat the purpose of seeking a cheaper fare.

Topflightfares.com showed low prices for plane tickets but only had standby options available. We declined as we needed tickets. They still charged us through United Airlines.

I booked a round trip flight and then received and email saying that it is pending. When I called I was told the flight would cost 200 more than what I booked it for. I asked to cancel it and he hung up on me. I have no idea what charges to expect on my cc. Horrible experience!!!! So not use them!!!

Terrance is really wonderful! The tickets are more expensive but he is very thoughtful and was courteous and got me taken care of!

I ordered 2 tickets and when I received the conformation number for Alaska Airlines it showed 1 passenger for me only. After weeks of phone calls to Vicky my representative was given notice of full refund of $456 spent. However, the airlines policy is after 24 hours it's only 50%. I was told I would need to contact the airlines who wasn't the one who sold me the tickets. Needless to say, I fell for the bait and switch and would say never use Topflight fares or anything associated with Blue Sky Travel.

We decided to purchase ticket from them to fly out to Hawaii for this summer for vacation. After adding 3 adults and 1 child the age of 17 the total cost came out to $1833.20 for a round trip. After paying the cost we didn’t get our tickets, so we called them to ask how are we supposed to get our tickets since we made purchase from them. This guy who was on call said the total price changed from $1833.20 to $2198. Like how is it possible for the fair to go up after the purchase has been made. Such a pathetic customer service.