bit embarrassing, deposited £12 twice thinking the first had failed since it didn't show for a few minutes. Messaged expecting a fight. Dan from the support team spotted both, said not to worry and re... Toon meer
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Buscaba un sitio q aceptara metodos de pago locales de mi pais y este resulto perfecto. Depositar por transferencia es instantaneo y para retirar igual. Ya gane varios premios decentes y nunca me dier... Toon meer
Came off another site because their checks dragged forever, so I tried this one on the reviews. Signup, two minutes. First deposit on Revolut, instant. Thought, finally. Then I went to withdraw my fir... Toon meer
lo de verificar la cuenta aca es una locura total te piden extracto de banco actual de menos de 3 meses, dni por ambos lados que no se corte ningun borde y hasta selfie con cartel escrito a mano con f... Toon meer
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Deposited £30 on PayPal and the bonus…
Deposited £30 on PayPal and the bonus just didn't activate. Paige on support told me there was a tick-box I was meant to use, which didn't appear anywhere on the mobile version.
Came off another site because their…
Came off another site because their checks dragged forever, so I tried this one on the reviews. Signup, two minutes. First deposit on Revolut, instant. Thought, finally. Then I went to withdraw my first £150 and a verification kicked in they hadn't mentioned: ID, address, and proof of income. I get it, but it only appeared at cashout, never at deposit. Took two days and they asked for the same document twice. Ended up much the same as the last place, or near enough.
Went to withdraw £25 to Revolut and…
Went to withdraw £25 to Revolut and that method had gone from the options that week. Had to use a bank transfer and it took twice as long to land.
The weekly cashback was meant to land…
The weekly cashback was meant to land on Mondays but had no date or amount stated anywhere. Waited two Mondays and nothing came, not even a line to say why.
bit of a mess
bit of a mess, this. Deposited £35 on Revolut, no bother, that went in straight away. The trouble was the cashout: the amount went pending, then review, then back to pending, round and round. Raised case #6033, told it was a routine source-of-funds check and to send a payslip. Sent it. 48 hours, they said. It's been a week and there's neither the money nor a word on why it's taking this long.
they wanted photo ID
they wanted photo ID, a utility bill and a selfie. Sent it all Monday morning, and two days later they asked for the same bill again because the date was apparently cut off.
KYC passed on ticket #18427 but the…
KYC passed on ticket #18427 but the money still didn't move.
barely any live tables open past…
barely any live tables open past midnight. For a casino that puts it on the front page, finding a free seat during my lunch break was next to impossible.
barely any live tables going at 1am
barely any live tables going at 1am, near enough none.
The date filter on the history counted…
The date filter on the history counted wrong: put in the 1st to the 14th and it mixed in movements from February. Made it hard to keep track of what I'd deposited.
Cashed £30 on the Sunday evening
Cashed £30 on the Sunday evening, and by the next day the request wasn't in the withdrawal list at all. The balance didn't show it either, held or returned. Nowhere.
deposited £55 twice because the first…
deposited £55 twice because the first didn't show for ten minutes and I assumed it failed. Support saw the double and refunded it, but it took the whole weekend to land back.
Button hidden behind the keyboard.
tried the time-out and it cancelled…
tried the time-out and it cancelled instantly, so what's the point.
bit embarrassing
bit embarrassing, deposited £12 twice thinking the first had failed since it didn't show for a few minutes. Messaged expecting a fight. Dan from the support team spotted both, said not to worry and refunded the duplicate, explained the delay was on the card processor's side. Took six days to land back on the bank though, and in the meantime I was down more than I'd planned to be. Handled all right in the end, but the ten-minute gap where a deposit just doesn't appear is asking for exactly that mistake.
Barely any live tables open past…
Barely any live tables open past midnight. For a casino that puts it on the front page, finding a free seat in the Tesco queue was next to impossible.
Deposit showed twice
Deposit showed twice, took three days to get the duplicate back.
Been all afternoon waiting on the…
Been all afternoon waiting on the withdrawal without a single update.
Money went pending on a £210 cashout…
Money went pending on a £210 cashout and I left it, figured it was normal. Four days in I checked and the status had changed to 'on hold' with no email to say so. Messaged and was told they needed a source-of-funds document, which they'd never requested, just quietly parked the withdrawal waiting for it. Sent a payslip, cleared five days after that. If I hadn't gone looking I reckon it'd still be sat there, and that's the part that annoyed me.
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