Second Purchase arrived today. Both times now my orders came well packed and in a timely manner so I will no doubt be shopping there again.
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Lees wat reviewers zeggen
Trust and confidence in the product helped me make a decision to purchase. Affordable and efficient tools, like this, keeps road tyres correctly and accurately inflated, wearing well, and above all sa... Toon meer
I first looked on Ebay and was attracted to the product. I then found your website a bit by accident and thought I would support a local business. Your website said that with the special postage it... Toon meer
Please avoid this scam company. Sent a faulty unit and refused to refund unless we paid excessive shipping to return it. Since we don't want anything to do with this brand, we just wanted a cash r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
topto.com.au is an Aussie online retail store aims to provide customers an easier, faster and more direct way to reach for quality products at attracting wholesale price.
Contactgegevens
5 PERCY STREET, 2144, AUBURN, Australië
- 1300 086 739
- info@topto.com.au
- topto.com.au
3,7
Gemiddeld
265 reviews
Vraagt klanten om een review
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Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Paid for 1 to 2 days dilvery it took 5…
Paid for 1 to 2 days dilvery it took 5 after I had to contact them and no refund on postage
14 september 2025
Good communication,quick response.
19 september 2025
Demolition.The experience for making the purchase…
The experience for making the purchase was fine and I know your products so I am happy with the quality of any product I may purchase. BUT. It took you a week after my purchase to ask me to confirm my purchse before you processed the orders and I am in need of the Demolition drill as a matter of urgency, so I was a little disappointed in the service this time round.
12 september 2025
Monika Drill
It worked well how I wanted it and it was easy and light to use and hold which was great.
9 september 2025
Missing order
Put an order on the 18th of August, no confirmation email, no tracking number, no response from email, nobody pick up phone calls, it was my daughter’s birthday gift, I ordered a week before and still missed out. Extremely disappointed 😞
18 augustus 2025
Review zonder uitnodiging
Dont reply to emails. Don't send you items you buy.
Haven't replied to my email asking where my items are. Items where not sent. No invoice or communication. Took my money and don't seem to care. Can't reach anyone via email. The shop app isn't helping ither. Left in the dark and very unhappy 🙁.
16 augustus 2025
Good experience and customer service
19 augustus 2025
It's too soon for a review
I have bought tools from Topto before, so I know that they are a reputable company and my items will be delivered. The only issue I have is that a request to provide a review arrived prior to me receiving confirmation that my payment had been received. Been two days now and still no confirmation that my order has been received or information about expected delivery time.
18 juli 2025
Antwoord van topto
Dear Customer,
Thank you for your honest feedback and we truly value your trust in Topto. Regarding the review request, we understand your concern. We never actively prompt our buyers for reviews, so it may have been an automatic request generated by the system. We're also sorry to hear that you haven't yet received confirmation of your order, this is certainly not the experience we aim to provide. Please rest assured we’re looking into it, and you'll receive an update shortly. Thanks again for your patience and continued support.
Topex and their supplier Topto tools…
Topex and their supplier Topto tools are one of the best trading entities out there.
12 juni 2025
Very happy with the battery form…
Very happy with the battery form factor, this is the same as the Aldi branded Xfinity. I'm also happy with the price I got this line trimmer for. Thumbs up.
30 mei 2025
Perfect tool for cutting foam
Perfect tool for cutting foam. So much easier than a knife. I received the item super fast.
25 mei 2025
NO express delivery was made as…
NO express delivery was made as requested, still witing as it was to be 1-2 business days????
7 mei 2025
Antwoord van topto
Dear Customer,
We apologise for any inconvenience this may cause you.
After our inquiry, your package was sent by “Express Post”, please check the pictures in the attachment.
Many thanks for your cooperation.
Kind regards,
Topto Customer Care Team
*Missing a couple of items, zero customer service
*Missing a couple of items from the Combo deal bought online. So that is -2 stars rating.
*Low quality cardboard box packaging resulting in a rip to the side. -1 star
*No phone numbers to call to follow up this problem and the number listed here doesn't work. Check ABN it is operating under the same business as TOPEX and their phone number just rings and goes to voice mail. -1 star.
*Overall disappointment therefore I'll take off another.. -1 star
So, because I received my package on time I'll give it a 1 star rating.
29 april 2025
Review zonder uitnodiging
Antwoord van topto
Dear Customer,
We apologise for any inconvenience this may cause you.
We have already reissued the necessary parts for you
Many thanks for your cooperation.
Kind regards,
Topto Customer Care Team
It was easy to place my ordered
It was easy to place my ordered. It’s just what I was looking for. The only thing I question is that I was charged for shipping when they said it was free shipping.
2 april 2025
Great service short delivery time and a…
Great service short delivery time and a great product.
Ricky Sinclair.
18 februari 2025
My first time shopping with Topto and…
My first time shopping with Topto and it was a good experience. Item arrived quickly and was exactly as described. Very Happy.
14 januari 2025
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