torfx.com.au Reviews 

I have used Torfx before without an issue but this time their service was way below par. Two emails from me enquiring about the status of my transaction went unanswered. I next received an unsigned email from their compliance department saying it had been declined but giving me no satisfactory explanation as to why. I then spoke to their customer service person in an attempt to get some justification about this decision. The customer service person never called back, despite assuring me she would, and instead I received a second unsigned email from their compliance person giving no additional information. In the meantime I missed a payment deadline.

Extremely helpful. Made making the payment easy. Answered my questions very quickly

As promised TorFX offers exceptional exchange rates, expert guidance, and a seamless service. Mark Jackson-Dooley skill fully guided me through the process of international transfer and communicated with me by phone clearly and promptly.
Thoroughly recommend TorFX.

Very helpful communication with a fast, efficient and personalised service. Excellent all round.

I am using TorFx to receive my private pension payments from the UK. The transfer process is very straightforward to manage on the TorFx website. My online account manager is very approachable and has responded quickly and efficiently to any query I've had, including sorting out issues with my pension company misdirecting funds. I have no hesitation in recommending TorFx to anyone.

I was very impressed by their service.
It was a bit nervbreaking using a new company, as I have in the past used Xe. My experience is that TorFx offers a better exchange rate and much better personalised service than any other company. Highly recommend them

Awesome comms and super quick transaction time, plus you can actually call and someone talks to you. The only negative but constructive feedback is the website needs some reinventing as it is not clear when navigating.

Great mix of good easy tech, personal service when needed (thanks Joel) as well as very competitive rates.

Our first experience with torfx was awesome. Our torfx expert, Bianca guided us expertly through the progress to a successful conclusion. Most impressed.

Excellent service.
Will certainly use again.

I was very impressed with the quality, clarity and promptness of communications with my dedicated client adviser. It's a stressful process transferring funds internationally so its very important to be kept promptly informed with evidence of receipt of sender funds, transfer of funds and receipt of funds by the recipient.
I was kept informed of these important steps. The only thing i had to request was a copy of the transfer receipt confirming transfer of the funds to the nominated recipient. I would recommend this be standard procedure as it gives objective reassurance to the sender that funds have been transferred.

The service I received was exceptional
I would highly recommend to anyone looking for a professional experience and trouble free transfer

Mark was so helpful over the phone, that he helped me every step of the way from opening an account to transferring into my account at my new destination at the best possible rate. I would recommend torfx to anyone who is reestablishing themselves in another country.

Yohan Huria is extremely knowledgeable and helpful.

Debby was fantastic my manager, once all my documents were looked over by the security team and approved sending the money from my bank account to my TorFX account was a breeze. And from there with all my recipients details money was sent and received plus your rates were very good thank you 🙏.
Regards Malcolm marks

Debby Spaulding helped me a lot! She is very friendly, efficient and great with her work.Thank you, Debby!!! I am very pleased with TORFX

Debby was very helpful and efficient and the rate was great. Would use torfx again.

Efficient service on my initial transaction of GBP to NZD. From placing my order to receiving funds was less than 3 hours. Very good.

Good service hassle-free Previous transfer had my bank account frozen for 1 month by the fraud squad not helpful