It was our first transaction with TORFX and found everyone to be very helpful and respectful. From Gary who followed up on my Husband's inquiry and helped us establish an Account to Saika who helped w... Toon meer
Bedrijf heeft geantwoord
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It was our first transaction with TORFX and found everyone to be very helpful and respectful. From Gary who followed up on my Husband's inquiry and helped us establish an Account to Saika who helped w... Toon meer
Bedrijf heeft geantwoord
I have used this company to move funds from Australia to New Zealand. The staff I have been dealing with are extremely helpful, efficient and have made my experience so worthwhile. Payments have trans... Toon meer
Bedrijf heeft geantwoord
Transferring your life savings is extremely nerve-racking, but Mark made the process feel safe and straightforward. He was always available, returned calls and emails promptly, provided clear informat... Toon meer
I have never used a money transfer company. I went online and liked what I read about torfx. I was a bit hesitant but from the first contact with a real person, my own account and such professional an... Toon meer
Bedrijf heeft geantwoord
Since 2004, TorFX has been dedicated to revolutionising currency transfers, offering exceptional exchange rates, expert guidance, and a seamless service that clients trust and recommend. With a strong global presence, their group’s tailored solutions have assisted more than 500,000 clients worldwide in navigating their currency transfers with confidence, specifically addressing the challenges faced in property transactions. Holding an Australian Financial Services Licence ('AFSL') and boasting membership in the Australian Financial Complaints Authority ('AFCA'), TorFX adheres to complex regulations while consistently earning industry accolades. These include Canstar's 5-Star Rating for seven consecutive years and the Mozo Gold Award for Best Value International Money Transfers. Their commitment to customer satisfaction is evident in their glowing 5-star rating on Trustpilot. In an ever-evolving landscape, TorFX remains committed to providing individuals and businesses within the property industry with seamless currency transfer solutions, ensuring each client receives personalised attention and support.
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Australië
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I had to transfer a small inheritance from England to New Zealand — more money than I’d ever moved before — and I was nervous. I chose TorFX because their ratings were stronger than the other options I’d looked at.
Mark Jackson-Dooley, my account manager, was knowledgeable, calm, and reassuring from the start. He kept me updated at each step, was easy to reach, and explained everything in plain English — no jargon, no pressure. The transfer was smooth and timely, and I felt well looked after throughout.
I’d happily recommend TorFX, and especially Mark, to anyone needing to move money internationally — particularly if it’s your first time or a significant amount. Thank you, Mark.
I really appreciated the human touch offered by torfx as we consummated an international property purchase. Our representative Joel Neven was highly dependable, patient with innumerable questions, and very informative. Every commitment made was honoured efficiently and transparently. Highly recommended!
We had an excellent experience working with Daniel Christensen from TorFX to organise the transfer of my husband's superannuation from the UK to Australia. From start to finish, he was professionally knowledgeable and incredibly efficient. Daniel explained the entire process clearly, kept us updated at every stage, and made what could have been a complicated and stressful process feel straightforward and well-managed. His attention to detail and responsiveness gave us real confidence that everything was being handled properly. We truly appreciate his support and would highly recommend him to anyone looking to transfer money from the UK to Australia, or any other country. An outstanding service from beginning to end.
Good communication and advice. Joel my personal banking assistant helped me go through each stage with patience and ease. It was easy to use and transfer money with great transfer rates high above any high street banks.
I did an on-line search and TorFX came out as the best. Not just for competitive rates. They also get a Canstar tick for security, which is the most important part of the transaction.
What caught me by surprise was the quality customer service. They speak to you. They keep you in the loop re progress of the transfer. Edward was excellent, even when i stuffed up my contributions. Nice work. Mission accomplished.
Could not have been happier with the personal service we received from Daniel Christensen.
The level of attention and follow up leaves the other companies i have dealt with looking very ordinary.
This was my first experience doing something like this and I was quite nervous about it. Throughout the process I was ably supported and kept informed by Marcos Hyde, who was very patient, and available to advise me through each step. I appreciate the clarity and simplicity of the process from my end.
Had the pleasure of dealing with Debby. I had to send over around $26USD to America to purchase a watch and without these guys it would not have happened so smoothly and professionally. They checked all my details and the details of the receiver and the money went in after 24hrs and the watch has been received and we could not be happier. Would highly recommend Torfx for anyone sending money abroad.
Good rates, great service. Big thing for me is that call centre is in Australia - massive difference
Prompt, efficient, friendly service which made the transfer of quite a large sum of money a lot less stressful, and a lot cheaper, than it might have been. Excellent work team.
Absolutely perfect in every respect. Unbelievable service and attention to detail. I would never use a bank or any other service except TorFX. They won me.
I was pleased and very relieved eventually when compliant team understood my problems in trying to continue business with Torfx. Thanks Debby . Yours and my persistence and patience paid off. Just wish I was as digitally savvy as most other folks are! Not Torfx fault -but not a sin either! Thanks for understanding! Well done Debby S.
I tested about four different companies and the service from TorFX was fantastic. So approachable and nothing was an issue. Mark was phenomenal. I will use this service ongoing. Have made two referrals and they are also really impressed. Mark thank you for being so prompt and personable.
I loved the service that TorFX provided to exchange a large amount of Euro into AUS. Yohan, who helped me all along, went beyond his duties to explain and help me make decisions about the transaction. I loved the fact that he was always available during business hours and genuinely answered all the questions I had. Nothing was too much for him. Plus, I got a very good rate from Tor FX, which was highly competitive. I strongly recommend this professional and personal service. Thank you
Thanks, Phoebe. Very helpful, professional service for transferring payment overseas. Would highly recommend.
The agents got back to me very quick. Good rate and transparent with their prices. When problem arised, we sorted very fast and be able to send money quickly.. thanks
I couldn’t be happier with my experience using TorFX. From start to finish, the service has been seamless, professional, and genuinely stress-free.
Having Craig as my account manager has made all the difference. He’s taken the time to really understand my situation, always checks in, and explains everything in a way that makes me feel completely comfortable and informed. I never feel rushed or like “just another client” — Craig genuinely cares about getting the best outcome for me.
The rates have been excellent, the transfers are smooth, and the level of trust and personal service I’ve received has been outstanding.
Thank you Craig and the TorFX team — it’s been a genuinely great experience
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