TVape Reviews 

Everything arrived promptly and as expected. I’d order from Tvape again!

Got a good price on an erig, used my free 25 dollar gift card that came with the erig a few days later on a hot knife, everything came good i have no complaints. 5th star comes because of the free gift despite the rig already being on sale.

Start using purolator though can post is slow and sucks

Awesome experience with TVape; my OG Carta died and I needed a replacement e-rig asap - Nick helped me place my order and get my new rig shipped out to me as fast as he could (same day shipping saved me) !! Great prices, great service !!!

I purchased a vape and it was faulty and Weanne very helpful in guiding me through the warranty process and got me a warrantied replacement vape without any issues . Thank you Weanne .

I got both of my orders in the mail pretty quick, with no issues. Payment was accepted shortly and tracking number was provided quickly!

Very fast, and very good quality Customer Service. Decent prices. I've purchased a a few things in the past with TVape, and keep returning. Thanks!

Timely response with carrier resolving issue without too much headache.

Great prices. Big selection. Super fast response from the staff. My first experience was great. Will be returning again.

I ordered a handheld vape (Utilian 723) from TVape, and received it the very next day. I used this thing probably 5-6 times a day, everyday. After about 8 months or so, it stopped working. Following their instructions and demonstrating to them that it was not functioning with a video, they immediately sent me a replacement, free of charge, due to the warranty. This replacement arrived the very next day.
Though I no longer use the product because I've since quit what I vaporized, I am still impressed by their level of customer service (extremely helpful, and extremely fast to respond), as well as how quickly it arrived at my door. TVape is definitely the way to go for ordering a vaporizer at home.

I wrote a review earlier I was upset my Utillian 2 coil didn't work. I'm glad to say they made it right. Few companies actually have people to talk to. TVape answered my call and regained my trust. Definitely would recommend TVape

TVAPE team members reached out to personally assist in my order when I was having difficulty

Excellent service et produit, très satisfaite de mes achats. 😊

Service customer did a great job for a defective vape claim! Warranty was efficiently applied and staff was really professional 5stars *****

Nik S. Was so efficient in dealing with a stock issue. I ordered over a long weekend, sometime to be expected. But Nik had my ordered straightened out in no time and personally ensured the shipment went out the door that day, for the inconvenience. Amazing customer service!

Dealing with a local friendly helpful company. received my order in a timely fashion.Thanks for everything.
Tim Wilcox

Fast shipping and honest pricing

This was my first big purchase in E-rigs. I had done my research and the Dr. Dabber Switch Go checked all the boxes. Fully adjustable, temperature, time, heating curves. The biggest feature I wanted was a hot swappable battery for extended sessions (with company). While the Switch Go doesn’t have a swappable battery, it does offer pass through charging (which in my opinion works for my requirement). I’m so glad I pulled the trigger on this purchase, it’s far superior to my classic bong and torch. No more fears about torches being knocked over, scorched hits are a thing of the past and best of all everything tastes amazing thanks to the quartz bucket. Well done, thanks to everyone from the manufacturer all the way down to Tvapes for bringing such an amazing tool to Canada. Thank you so much!!!

I’m giving 3 stars because my experience was mixed. The glass piece for my device has cracked twice. The first time, TVape replaced it for me free of charge, which I really appreciated. Unfortunately, when it happened again, I was told that another replacement would not be provided.
Considering the price of the device and how fragile this glass part seems to be, I think it would be reasonable either to include a few spare glass pieces with the device or to offer free replacements when they crack during normal use.
It was also difficult for me to find this replacement part anywhere in a physical store. I tried to purchase it online, but my payment would not go through, so eventually my caseworker had to purchase the replacement glass for me.
The first free replacement was definitely good customer service, but the overall experience with such an easily breakable and difficult-to-obtain part could be improved.