Total Moving Solutions Reviews 

569
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Moving to another country with a young baby wasn’t entirely stress-free, but TMS took away as much stress as was possible. Nothing was too much trouble for them, even when our plans changed several ti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Top quality service at a very competitive price. Scott and his colleagues were excellent to deal with - prompt to respond to emails, clear plan for all aspects of the move and always pleasant. We got... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From Start to Finish Excellent. We have Moved from Perth Birmingham UK to Perth Western Australia. We got quotes from multiple companies and I have to say TMS were very competitive. But not onl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Overall it was a very smooth move. I really appreciated that all paperwork was organised by the company. The lads were extremely professional loading their truck and used ever square inch to fit e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Total Moving Solutions offer clients a full move management service and with a combined team experience spanning over 20 years in the industry, it is reassuring to know you are in safe hands. All of our clients moves are tailored to their personal needs, budget and requirements with the added reassurance that we have a number of reliable partnerships with leading removal companies. Most of which are accredited with industry standards such as the British Association of Removers (BAR) and the International Federation of International Movers (FIDI). With the partnerships we have, we have the flexibility to overcome any issues which could arise, giving clients peace of mind and reassurance when booking with Total Moving Solutions.


Contactgegevens

4,8

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TrustScore 5 uit 5

569 reviews

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4,8

Alle reviews

(569)

73 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service and value

Mike from TMS was responsive from the start. I was arranging for goods from storage to be sent to me in South Africa. Comms both on UK and SA side was good. Goods arrived safely.

13 februari 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review, Kerrie.

Mike is a great member of the team and I am pleased that you were happy with his communication and the service provided.

Many thanks for your business and wishing you all the very best.

James

Beoordeeld met 5 van de 5 sterren

A fantastic company!

A fantastic company that truly eases the stress of moving home. My experience with TMS was excellent throughout. They were friendly and helpful, clear and efficient from beginning to end. My removal was managed by Christian, who kept in touch on a regular basis with help and updates on the removal process. The packing team were equally impressive. They treated my stuff with such tremendous care. I took the option to have some boxes packed by TMS' team, and I was very happy to have done so, as they packed some fragile items with great skill. Overall, I was very impressed with their efficiency and their human touch. I can wholeheartedly recommend them. They are indeed top of my list for any future move!

8 januari 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks so much for taking the time to leave a great review.

I have shared the kind words with Christian your Move Manager.

Thank you for your business and we look forward to assisting you again with any future removal requirements you may have.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Great Move!

TMS provided a competitive quote and were extremely helpful in answering the questions I had about moving back to London from Hamburg, of which there were many! The removal and delivery both happened within the appointed window and appropriate care was taken with my belongings. Overall I felt that I had received a service that was friendly, professional and tailored to my needs – on this basis I can thoroughly recommend them.

4 juli 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review Ben.

I am really pleased to hear that not only was our quote competitive but that the service which was provided met your wants and needs for the removal.

Thank you for the recommendation and wishing you all the very best.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Best moving company

Moving with this company was the best decision I could have made. I relocated from the UK to Spain, and from the first moment, Christian and his team maintained constant communication, providing me with necessary and detailed information at each step, from required paperwork to helpful advice. On the day of the move, the team was friendly and efficient, and all my belongings arrived in less than a week and in perfect conditions. The unloading process was equally pleasant. I'm very grateful to TMS because, despite my initial fears about the moving process, they made it easy and uncomplicated.

25 januari 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the great review, Gabriela.

Christian is fantastic and I am thrilled that you felt you removal with us was made easy and uncomplicated.

Wishing you all the very best for the future.

Many thanks,

James

Beoordeeld met 4 van de 5 sterren

Outstanding customer service

Outstanding customer service - prompt and knowledgeable
Competitive quotes
Always willing to amend quotation in line with customer needs
Professionally run
Quick response to queries
Comprehensive information supplied alongside quotation

25 januari 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the kind review, Jonathan.

I am really pleased that you have been happy with the level of service provided by ourselves and would like to thank you for your business.

Please do not hesitate to contact us in the future, should you have any further removal needs.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Very friendly and efficient customer…

Very friendly and efficient customer service. Thank you!

10 januari 2024
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Many thanks for the review, it is very much appreciated.

I am pleased you were happy with the levels of customer service you received.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Total Moving Solutions was able to Newfoundland

Total Moving Solutions was able to provide a very competitive moving solution to a location that many relocation companies weren't able to support.

The owner provided excellent support and guidance in the weeks leading up to collection. Once collection had been organised, we were regularly updated and delivery was organised two weeks after we relocated without any issues.
All the boxes were delivered as we shipped them.

Excellent service and I would highly recommend using total moving solutions.

7 december 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great 5* review Ben.

I am pleased that you were happy with the service provided in terms of the guidance of your removal and really appreciate the recommendation.

Wishing you all the very best in Canada.

Thank you again for your business!

James

Beoordeeld met 5 van de 5 sterren

This company are amazing!!

This company are amazing!!
After getting tons of outrageous quotes for removal from uk to Ireland this company we’re so affordable and accommodating ,as it was short notice in the run upto Chrismas they still managed to pick up and deliver in a week timeframe.they kept in touch with calls on dates and times of pick up and delivery.everything arrived ahead of schedule in perfect condition.a lovely bunch of guys both in office and delivery guys.thrilled to have found them.highly recommend!!!!

1 december 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great 5* review Sandra, it is much appreciated.

I have shared your kind words with Christian who was your Move Manager.

It is good to hear we were able to assist you for your move and that we were also competitive on price.

Wishing you all the best and thank you for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Great Company

Great Help from Christian and the team moving from UK to US.

Would definitely recommend

4 december 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the 5* review Dan.

I have shared your kind comments with Christian who was your Move Manager and we really appreciate the recommendation.

Wishing you all the very best.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Moved from U.K

Moved from U.K. to uae. All in time to original cost and james followed up with us continually ensure everything was going smoothly. Highly recommended. They also helped us out after the move with another much smaller shipment

29 oktober 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the 5* review James.

I am really glad to hear that you were happy with the service I provided and really appreciate the recommendation.

Wishing you all the very best in the UAE.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Total moving solutions has just moved us to Canada

Total moving solutions has just moved us internationally from the UK to Canada. They are a friendly, honest and reliable team that have responded to all of my questions within hours. They have been upfront on costs, timing and the pitfalls of an international move, our house arrived when they said it would and not 1 item was damaged or broken. I highly recommend them to you.

4 oktober 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great 5* review Joel.

It have been a pleasure to assist you with your removal.

Wishing you and the family all the very best in Canada.

Take care.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Want a stress free move?

At a very stressful time I found this Company helpful, patient friendly and professional. James advised and guided me through all necessary paperwork and kept me informed at all stages of the move.
All contents were safely delivered on time and in perfect order.
Thank you James .

22 november 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the kind review Susan.

It was a pleasure to assist you with your removal.

Wishing you all the very best for the future.

Take care.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Great service - thanks Mike

TMS were great. Hassle-free, no problems on either end of the delivery, and the price was really reasonable. Mike was always contactable, and was really on top of coordinating collection and delivery. This move was personal items being moved internationally, and there were no issues with damage. Everything was well wrapped once taken into TMS possession. If needed in future I will definitely be using them again, and would recommend.

22 november 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great review Mick.

I have shared your comments with Mike who was your Move Manager.

I am pleased that your removal with us was hassle free and appreciate the recommendation.

Wishing you all the best in Dublin.

Many thanks,

James

Beoordeeld met 1 van de 5 sterren

I'm really disappointed

I'm really disappointed. They lost my boxes and damaged my vintage clock. The box was lost it contains my family photos.

1 november 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for your review, Jakub.

I am sorry to hear of your disappointment with the service and insurance handling of your claim.

We are equally disappointed at the multiple alias reviews that you have taken to placing. While we understand and appreciate a review being placed, multiple in different accounts is not appropriate, misleading and
some would consider to be harassment.

To respond to points made:

Service Booked
Correct, the driver did not move your boxes as the service you booked on, due to your budget, was for a one-man collection. You were informed of the need to bring your boxes to the vehicle.

Missing Box
Based on records we hold, the documentation suggests that the box was never in the consignment. The same number of boxes collected are the same number of those delivered.

Insurance Claim
We have guided you through an insurance claim and it would seem you had undervalued the items you insured.

You have been offered £500 for the Lego sets on an entirely without-prejudice basis by insurers, as if they were to impose stricter sanctions on their terms and conditions, there would be no pay out based on information they hold.

You have refused this offer.

To conclude, we believe we have made all possible endeavors to resolve the matter, however, we cannot payout on items that are owner packed and damaged, as per ours and Insurers terms and conditions.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

A grand team

TMS were very helpful when we were organising our move from Ireland to Wales,despite last minute issues with timing, and the teams that collected, stored and delivered our goods did a grand job!

31 oktober 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the kind review Pamela.

I have shared your kind words with Christian who was your Move Manager.

Wishing you all the very best and thank you again for your business.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

An absolutely incredible moving…

An absolutely incredible moving experience led by James and his team. We made a very big move from UK to Australia and nothing was too much. We changed dates, amount of boxes and delivery addresses but everything was done professionally and with kindness and complete understanding of our challenging situation at the time. If you are thinking of making a move, big or small, TMS is definitely the company for you.

27 oktober 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the fantastic review, Michelle.

It has been a pleasure assisting you with your removal and it is always so rewarding to hear our customers are happy with the service provided.

Wishing you all the very best in Australia.

Take care.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Top Service

The team at TMS have been absolutely amazing. Quick with replies, professional, and very helpful. I was going to use their services for my move from Germany to England, due to a change in personal circumstances I didn't follow through with the service quoted. I can say though that everything leading up to it was great, my correspondence was mainly with Christian who's very professional and friendly. TMS also provided a quoted fair price, I would definitely consider using them in the future.

2 november 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the kind review Jesse, it is very much appreciated.

I am really pleased that the team were great from the offset when providing your quotes, however, I am of course sorry to hear that you are no longer able to relocate.

Please do not hesitate to contact us in the future if your circumstances change.

Wishing you all the very best.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

A great service all round

A great service all round. TMS handled our move with obvious expertise and Christian was a real help throughout the whole process of our move from the UK to Guernsey. The removal team were great and everything arrived exactly as it left. I cannot recommend TMS highly enough.

19 oktober 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the 5* review Luke.

I am really pleased to hear that Christian was able to support you throughout the whole move process and I really appreciate the recommendation.

Should you have any future removal requirements, please do not hesitate to contact us.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, informative, trustworthy, ... - everything that could be hoped for. And a very competitive quote too.

Why go with anyone else?

4 oktober 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thank you for the 5* review Stephen.

It was a pleasure to assist you with your international removal and I am pleased our quote was also competitive for you.

Wishing you all the very best.

Many thanks,

James

Beoordeeld met 5 van de 5 sterren

Excellent, Prompt and Professional services

Highly impressed with the excellent, professional service from TMS. Connected with Jason Roberts from TMS via a Google search. Was relocating from Switzerland to the UK and great service and prompt, safe delivery of my furniture. Right from initial conversations up the the delivery of my furniture in the UK, everyone has been courteous and I was surprised how fast I received my good.
Very highly recommended and thanks to Jason who also kept me updated frequently .

9 oktober 2023
Review zonder uitnodiging
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Antwoord van Total Moving Solutions

Thanks for the great 5* review, Yemi.

Thrilled to hear that you were impressed with the level of service you received and we really appreciate the recommendation.

Take care.

Many thanks,

James

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