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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We've been using Tradebox for many years (maybe a decade now!) and always been super happy with the software and support. Tickets always answered promptly and issues resolved. They recently went the e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Steph and Stephen both have excellent knowledge and are always quick to respond and sort any issues out very quickly, I highly recommend their service.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We purchased Tradebox recently. With quick and easy installation and excellent support, this software has saved us so much time and money within a couple of weeks. All of our invoicing now take... Toon meer

Beoordeeld met 4 van de 5 sterren

Good software that does the job. Had a few bugs here and there and at times a little hard to understand all the options. Sadly due to price increase unlikely to re-subscribe next time unless things ch... Toon meer

Bedrijfsgegevens

  1. E-commerceplatform
  2. ook in
  3. Accounting software bedrijf
  4. Softwarebedrijf
  5. Softwareverkoper

Geschreven door het bedrijf

Tradebox has been providing automated ecommerce accounting to online retailers since 2006. Our software acts like an automated bookkeeper, removing the repetitive burden of data entry by creating individual invoices for every online order or summary invoices for combined orders over any given period. The software integrates popular online sales channels, like eBay, Amazon, Shopify, WooCommerce (and many more), with Sage 50 Accounts and Xero Accounts. Tradebox offer a 14-day trial and free support.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

77 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(77)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Upgraded from Tradebox finance to…

Upgraded from Tradebox finance to Tradebox One. Having everything process automatically saves a lot of time. It notifies me of messages customers have put on their orders + customer service is always on hand for any quick queries or errors you may encounter in the meantime.

It was definitely a smart move

18 mei 2018
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Thanks for the review. Happy to help.

Beoordeeld met 5 van de 5 sterren

Great Product and Excellent Support

Great Product and Excellent Support. We have streamlined our manual entry process thanks to TradeBox and its team.

12 april 2018
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Michael

Thanks for the great review. Happy we can help.

Beoordeeld met 5 van de 5 sterren

Always very helpful

Always very helpful, couldnt ask for better support.

29 maart 2018
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Kris

Happy to help. It's our company mission to provide excellent support.

Beoordeeld met 5 van de 5 sterren

Fantastic Support Team

Sometimes you do get hiccups with the programme, but I would like to say that on the last occasion this happened, the Support Team have been exceptional. I cannot rate Steph highly enough for the support she recently gave me with Graham helping too when she was on another call. She is fantastic at her job, extremely helpful and knowledgeable of the system and goes that extra mile to help. Thanks again Steph.

20 maart 2018
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Melina, sorry its taken me so long to respond. Thanks for the kind review. I've passed your comments on to Steph. It means a lot to all of the customer service team when customers take the time to leave reviews like this.

Beoordeeld met 5 van de 5 sterren

Made our company life so much easier

Made our company life so much easier. I can't imagine going back to old ways before we had Tradebox. There are a few very minor flaws but not even worth mentioning as it gets better with every update. Highly recommended for every busy company or an individual who value their time. Customer service is excellent, always resolve every issue with a speed of light. Keep up the good work Tradebox Team!

25 januari 2018
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Anna

Thanks for the kind review; its always good to get positive feedback. We've got a lot of new features coming out over the next 12 months which I'm sure will make your working day lighter. We'll keep you updated.

Thanks again.


Stephen

Beoordeeld met 5 van de 5 sterren

An invaluable piece of software that …

An invaluable piece of software that saves hours of manual entry every day. Easily integrates into Sage from a variety of channels and can also be used for stock control. Having looked at many other software options Tradebox not only offers a better range of features but at a greatly reduced cost of the alternatives.

The quality of the software is also matched by its support staff who investigate issues and either offer workarounds or if possible integrate tweaks and improvements in next releases.

23 januari 2018
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Steve

Thanks for the review, its greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Highly Recommended - Excellent Service

Thank you very much for the excellent service and support from Tradebox.
The software is of huge benefit to our business, and saves us massively on admin time.
We would like to thank Steph very much for working hard with our web developers in order to get the system running perfectly to our requirements.
Very professional company, service and software which we would highly recommend.
Thank you very much!

8 januari 2018
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Adam

Thanks for the great review. Greatly appreciated.

Regards


Stephen

Beoordeeld met 5 van de 5 sterren

Brilliant product even better people!

I have been using Tradebox for over 8 years now and can put a price on the time and money it has saved me.
The only thing better than the product is the friendly, knowledgeable staff who on the rare occasion I have needed them have always gone out of their way to offer 110% support.
Long may it continue.

18 november 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Graham

Thanks for the review. Happy to help.

Beoordeeld met 5 van de 5 sterren

Very good service

13 november 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Jason, Thanks for the kind review. Much appreciated.

Beoordeeld met 5 van de 5 sterren

Brilliant piece of software

Brilliant piece of software - saved us a lot of time and can't recommend enough. To top it off, the customer service is second to none. Excellent product and a very professional company.

20 oktober 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Phillip

Thanks for taking the time to leave a review of our product and support. It's always greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent – no reservations, I would recommend this company to anyone.

16 oktober 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Tina

Thanks for leaving us a review. It's greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Brilliant Product Outstanding Customer Care

We have been using Tradebox for 5 years, we cant put a price on the time it saves us daily weekly and monthly. We were using Finance Manager for 5 years without any issues, we have recently updated to their new product Tradebox one, in the implementation stage we did come across some challenges and bugs, however this is where they shine, the customer service I received was exceptional, even dealing with a Sage issue that had nothing to do with them, I expect 5 star customer service when I pay for a product and Tradebox really deliver in that department.

20 september 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Ian

Thanks for the review. Its always greatly appreciated. As a user of business software ourselves we know only too well that the best software in the world is no good without helpful and accessible support. We do try and go the extra mile on support and provide a person you can actually speak with because it makes all the difference. Thanks for taking the time to give us this review :-)

Beoordeeld met 5 van de 5 sterren

Great piece of software

Great piece of software - saves a huge amount of admin time. Support staff are super helpful too

9 augustus 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Ian, Thanks for the review. Were happy to help :-)

Beoordeeld met 5 van de 5 sterren

We have been using Tradebox for 3 years …

We have been using Tradebox for 3 years now and it ticks all of the boxes for us. It allows us to connect our online Sales Channels to our Sage accounting system. One of the best benefits of using Tradebox is their technical support which is the best! Always at the end of the phone to guide us along. Brilliant!

14 juli 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Catherine. Thanks for the review. Greatly appreciated.

Beoordeeld met 3 van de 5 sterren

A very useful tool, but over priced

A very useful powerful tool, although over-complicated and prone to needing technical help which they do provide. We used successfully for 8 years but the company has hiked the annual subscription with no benefits / incentives offered for loyal long term customers, therefore, we have moved to a better value, easier to use platform providing the same service for a fraction of the cost. £720 (Inc VAT) per year is simply over-priced for what this offers.

13 juli 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Kerrie, thanks for the feedback. Looking at our pricing it has only changed once in the 8 years you used the software. Your initial single channel licence in March 2009 cost £425 + VAT per annum. This increased to £480 + VAT per annum in April 2012. The pricing hasn't changed since then? You did upgrade to a 5 channel licence in October 2012 and this did increase the licence cost but that was because you were moving up the feature range. I do appreciate that the accounts integration side can sometimes be a little daunting and some users do sometimes need a little extra help which is why we offer free unlimited support to our customers from experienced UK based experts. All the best and thanks for your custom.

Beoordeeld met 5 van de 5 sterren

Works with Magento to Sage Line 50...

Was looking for a sales channel for orders from Magneto. Tradebox works and is easy to set up and maintain. Best of all they keep pace with the latest Sage Line 50 versions... being a Sage 3Rd party developer...so there are no delays in upgrading you accounts software. Support is on hand and will fix issues.

13 juli 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Peter, thanks for the kind review. Greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Great company

Great company, great support. These guys know what they are doing.

12 juli 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Thanks Alex; greatly appreciated

Beoordeeld met 5 van de 5 sterren

brilliant company and program ideal …

brilliant company and program ideal for any small business selling on ebay and amazon and other platforms great advise and customer service would recommend
kevin
camping-online lld

12 juli 2017
Review zonder uitnodiging
Logo Tradebox

Antwoord van Tradebox

Hi Kevin, thanks for the kind review :-)

Beoordeeld met 5 van de 5 sterren

Excellent software, great people. Highly recommended.

We purchased Tradebox recently. With quick and easy installation and excellent support, this software has saved us so much time and money within a couple of weeks.

All of our invoicing now takes a matter of minutes a day, and there is no room for manual errors.

Excellent software, great people. Highly recommended.

18 september 2013
Review zonder uitnodiging

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