6.3% premium increase compared to last year. £5 discount for renewing online removed. No consideration for 10 years claim free custom. No renewal reminder 1 week before or day before due. 2 year... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... Toon meer
Bedrijf heeft geantwoord
Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... Toon meer
Bedrijf heeft geantwoord
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Contactgegevens
Mill Pool House, Mill Lane, GU7 1EY, Godalming, Verenigd Koninkrijk
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4,7
Uitstekend
247 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
As Trade insurance goes
As Trade insurance goes, price is good, options & easy to navigate.
14 september 2026
Public Liability Insurance
6.3% premium increase compared to last year.
£5 discount for renewing online removed.
No consideration for 10 years claim free custom.
No renewal reminder 1 week before or day before due.
2 year premium freeze offered for new business but not for existing policy holders.
Note: Above issues now resolved
19 september 2026
Antwoord van Trade Direct Insurance
Hi Andrew,
Thank you for taking the time to leave your review.
Following a review of your policy, we contacted you to discuss your concerns regarding the renewal price. During our conversation, we explained that whilst the insurance premium itself had not increased, the administration fee had changed from £10 to £25, which resulted in the higher renewal cost.
We were pleased to hear that this explanation addressed your concerns and that you were happy with the outcome.
Thank you for your valued custom and for giving us the opportunity to clarify the situation.
Kind regards,
Trade Direct Insurance
Easy to renew and if needed helpful…
Easy to renew and if needed helpful real people at the end of the phone!
14 september 2026
Antwoord van Trade Direct Insurance
Thank you for your lovely review. We’re so pleased to hear that the team were able to help.
Antwoord van Trade Direct Insurance
We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Nice to know that you are given time to…
Nice to know that you are given time to look elsewhere, if needed and not just notifying you a few days before it’s due.
6 september 2026
Antwoord van Trade Direct Insurance
Thank you for your review. We're pleased you found our renewal reminder helpful and appreciate you taking the time to share your experience.
Excellent Quality Service!
An Excellent, Professional, Dilligent, Efficient Service & Experience!
Many Thanks!:)
1 september 2026
Review zonder uitnodiging
Antwoord van Trade Direct Insurance
Thank you so much for choosing us and for taking the time to share your feedback!
We're delighted to hear that you had an excellent experience with us and found our service professional, diligent, and efficient.
Competitive quote
Competitive quote.
Helpful information to questions asked during working week.
Would be great if you provided weekend staff available to answer calls.
29 augustus 2026
Antwoord van Trade Direct Insurance
Thank you for taking the time to leave us a review. We're delighted to hear that you found our quote competitive and that our team was able to provide helpful information throughout the week.
We also appreciate your feedback regarding weekend support. We understand the value of being able to speak to someone outside of standard working hours, and we'll certainly pass your suggestion on to the relevant team for consideration.
So simple to renew my policy
So simple to renew my policy.
When you’re busy it’s just what you want.
Well done for making my life a bit easier .
7 augustus 2026
Antwoord van Trade Direct Insurance
Thank you for your review! It's great to hear how simple it was to renew
Antwoord van Trade Direct Insurance
Thank you very much for your 5 star review! We really appreciate your comments.
Antwoord van Trade Direct Insurance
Thank you for taking the time to leave a review. We are pleased that you found our site easy to navigate.
Antwoord van Trade Direct Insurance
Thank you for your 5 star review. We are pleased that you found the process simple.
Antwoord van Trade Direct Insurance
Thank you for leaving a review. We are delighted that you found the renewal process easy.
Been with this company for a while for…
Been with thus company for a while for my company insurance. Very reasonable on price and staff are polite and know what there doing! Unlike other companies out there.
23 oktober 2025
Antwoord van Trade Direct Insurance
Thank you for your 5 star review! Delighted that you have stayed with us for another year. Thank you.
Antwoord van Trade Direct Insurance
Thank you for your feedback, we are pleased that you found it quick and easy.
Seamless renewal process
This is the second year that they take care of me. The renewal process was seemless and the premium went down this year round that was a welcome surprise
10 juli 2026
Antwoord van Trade Direct Insurance
Thank you for your 5-star review. We are delighted that you have stayed with us for another year!
Antwoord van Trade Direct Insurance
Thank you for your review! We're so pleased to hear that you found the renewal process very easy and that the prompts helped guide you through it smoothly. It's great to know you're happy with your experience. Thank you for choosing us.
Very easy to use
4 juli 2026
Antwoord van Trade Direct Insurance
Thank you for your 5* review. We're delighted to hear that you found the process very easy to use.
It was very easy to use and clear as to…
It was very easy to use and clear as to what you were getting
Very happy
5 juli 2026
Antwoord van Trade Direct Insurance
Thank you for your 5* review. We're so pleased to hear that you found the process easy to use and that everything was clear and straightforward. It's great to know you're happy with your experience. Thank you for choosing us.
Smoth Renal easily to do would give 5…
Smoth Renal easily to do would give 5 stara only the price had increased not heavily enough to see if they could done better saying ive been with them 5 years
30 juni 2026
Antwoord van Trade Direct Insurance
Thank you for your review and for being a loyal customer for the past 5 years. We're delighted to hear that you found your renewal smooth and easy to complete. We also appreciate your feedback regarding the premium increase.
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