I cannot fault the service at Tradelink. The items were ordered online at a good price and delivered quickly to our local store. Everything was made so easy for us including help with loading the heav... Toon meer
Bedrijf heeft geantwoord
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Great experience with Tradelink. Easy to order our product, and quick click and collect (within 3 days). Happy with our product so far (a bathroom vanity), that looks exactly like the pictures. Gives... Toon meer
Bedrijf heeft geantwoord
We had such a great experience at Tradelink Horsham. Kirstin in the showroom was absolutely wonderful to work with; she made our renovation selections incredibly easy and stress‑free. Her product kn... Toon meer
Bedrijf heeft geantwoord
We have purchased everything we needed for our bathroom & kitchen renovation through Tradelink. Issues have come up along the way in terms of us ordering the wrong product or the builder accidentally... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Reliability and a durability are yours when you make your selections from the Tradelink range. We know that you want the best in quality and performance from the products you buy, and we do too. That’s why we’ve partnered with the best bathroom, kitchen and laundry brands in the business, including Caroma, Phoenix, Oliveri, Raymor, Fienza and more. We recently celebrated 150 years in the industry and are proudly Australia’s oldest plumbing merchants, but at Tradelink, it’s never about us, it’s always about you! We know renovating and building can be daunting. But our specialist team is here to inspire big ideas, share our expertise, and step you through every stage of your project. We help you make things happen, and we make product selection quick and easy.
Geschreven door het bedrijf
Contactgegevens
Australië
- 1300 658 277
- tradelink.com.au
4,6
Uitstekend
6K reviews
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My over the phone ordering experience…
My over the phone ordering experience was so good. The team were very helpful. Customer service is what it should be.
7 april 2026
Antwoord van Tradelink
We're happy to hear that our team provided such helpful service during your phone order. It's great to know our customer service met your expectations. Thanks.
Antwoord van Tradelink
We're happy to hear that you had a great experience with our service and prices. We appreciate your support for our local business.
Easy to order online and delivered…
Easy to order online and delivered promptly. Thanks!
26 maart 2026
Antwoord van Tradelink
We're happy to hear that ordering was easy and our delivery was prompt. Thank you for your positive feedback.
Quick professional service with a smile.
16 april 2026
Antwoord van Tradelink
We appreciate your positive feedback and are happy to hear you received quick, professional service. Thank you for sharing your experience.
Great choices and helpful reviews
25 maart 2026
Antwoord van Tradelink
We're happy to hear that our choices and reviews helped you. Thank you for your feedback!
My purchase was made online
My purchase was made online, click & collect.
Great purchase, excellent service.
Thank you
15 april 2026
Antwoord van Tradelink
We're happy to hear that you had a great purchase experience with our click & collect service. Thank you for your positive feedback and for taking the time to share.
I had great service from Tradelink
I had great service from Tradelink. Prompt, efficient and answered all my questions. Even finding stock to complete my order…
14 april 2026
Antwoord van Tradelink
We're happy to hear that you had a great experience with our service! We appreciate you mentioning our team's efficiency and helpfulness in completing your order. Thanks for your feedback.
Purchase
Original email enquiry to Tradelink Gympie store went unanswered. Ended up ordering on line thru Noosa store. Product arrived promptly for collection but when i went to collect no one around in dispath and had to wait for 30mins for someone to appear. I would rather go elsewhere in future.
24 maart 2026
Antwoord van Tradelink
We appreciate your feedback and apologise that the Gympie store didn't respond and for the dispatch delays. We'll address this internally to improve our service. Thank you for bringing this to our attention.
Antwoord van Tradelink
We're happy to hear that our Mount Barker branch provided such helpful customer service! Thank you for your positive feedback; it means a lot to us.
Great service
The young man answering the phone at the Hallam store, I think he is the assistant manager.
He was absolutely wonderful, I brought the wrong size towel rail, and he went above and beyond to get it sorted
14 april 2026
Antwoord van Tradelink
We're happy to hear that the team member at the Hallam store provided wonderful assistance!
We are glad they went above and beyond to sort it out the towel rail for you. Thank you for your positive feedback.
Happy customer
Excellent service by Bruce and the other staff at Caboolture branch.
Though my orders for stainless steel floor wastes weren’t routinely kept at the branch, they were ordered in and available to me in good time.
13 april 2026
Antwoord van Tradelink
We're happy to hear that you received excellent service at our branch. We appreciate your positive feedback regarding the ordering and timely availability of the floor wastes. Thank you!
Delivered quickly
Delivered quickly. Just what was needed. Very happy with the service online and in person.
23 maart 2026
Antwoord van Tradelink
We're happy to hear that our quick delivery met your needs, and that you were very happy with the service you received both online and in person.
Simple agreeable thoughtful service
Simple agreeable thoughtful service, on time, under budget, with humour
13 april 2026
Antwoord van Tradelink
We're happy to hear that you found our service simple, agreeable, and thoughtful! Thank you for acknowledging our on-time and under-budget work!
All good all good
12 april 2026
Antwoord van Tradelink
We're happy to hear that you had a good experience. Thank you for taking the time to leave us your valuable feedback.
Antwoord van Tradelink
We're happy to hear that our website was easy to navigate and your product arrived promptly. We appreciate your feedback and your time.
Miscommunication
I don’t know how long I waited. I rang and was told just to wait. I rang a month later and was told the part I ordered was no longer available. I then received my order roughly two days later
21 maart 2026
Antwoord van Tradelink
We regret the delay and the part's unavailability. We appreciate your patience and are sorry for the inconvenience. We'll review our processes to improve.
Very quick and prompt
10 april 2026
Antwoord van Tradelink
We are happy to hear that you received prompt service. Thank you for your positive feedback; we appreciate it.
Professional business with excellent…
Professional business with excellent staff and processes. No hassles at all with click and collect.
10 april 2026
Antwoord van Tradelink
We appreciate you sharing your positive experience. It's wonderful to hear that you found our team and processes professional, and click and collect hassle free.
Avoid Tradelink
Terrible store policies, unhelpful and uncaring store manager and a customer service team who does not put the customer at the forefront of what they do. Avoid and shop with Reece or other retailers who value you.
10 april 2026
Antwoord van Tradelink
Thank you for your feedback. We’re sorry to hear you’re disappointed with your experience. Our returns and refunds conditions are available on our website. We understand this may be frustrating and appreciate you taking the time to share your concerns.
Antwoord van Tradelink
We're glad you had a positive experience. Thank you for sharing your feedback; we appreciate it very much.
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