They provided the wrong keepers but when I tried to call them they had no phone line to call, I filled in the CC form on their webpage but no response, I replied to the email they sent me previously... Toon meer
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Lees wat reviewers zeggen
goods not received. contacted after 11 days, no response. Opened paypal case after 13 days and order was cancelled within minutes of this. received a one line email stating cancelled, no explanation o... Toon meer
I ordered a backset lock from Tradelocks, as their prices were much lower than anywhere else. I was not disappointed, despite there being some negative reviews. It came within two days and was a per... Toon meer
Fantastic service and super products. Always deliver on time and it's a fast turn around from ordering to having a delivery. Thank you trade locks for all your hard work. Kind r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TradeLocks is a leading name when it comes to door hardware, security, domestic and auto locksmith tools. Brands include Fullex, Intelligent Hardware, Oro&Oro, UAP, Genuine Lishi, KeyDIY and many more. Buy your door hardware today!
Contactgegevens
UAP Ltd, Orbital 60, Dumers Ln, BL9 9UE, Bury, Verenigd Koninkrijk
- 0161 796 7268
- info@tradelocks.co.uk
- tradelocks.co.uk
3,5
Gemiddeld
149 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good service !!!
03/05/23. Unbeliveably great service. Order received within 48 hours. Good prices & quality key blanks. This was my second order & the professionalism and service was impressive. . 5*****
Highly recommended !
3 mei 2023
Review zonder uitnodiging
Incorrect description on website…
Incorrect description on website regarding backseat.
I have email sales to request refund, but had no contact
15 maart 2023
Fantastic all round
Needed to replace balcony sliding door lock. They offered an affordable price, clear details of the lock, I didn’t need a trade account and it arrived in 48h well packaged.
6 februari 2023
Review zonder uitnodiging
Exceptional service and high level of…
Exceptional service and high level of professionalism. I wish I had been applied for membership long time ago. Thank you
9 januari 2023
Review zonder uitnodiging
ordered right stuff arrived good price…
ordered right stuff arrived good price fast post
1 november 2022
A bit dubious at first
A bit dubious, after reading some negative reviews. The door latches I ordered arrived promptly in 2 days.
My only quibble was that the door handles I ordered & paid for, we’re out of stock. So they do need to update their stock online faster.
But customer service apologised, & I had my money refunded within 2 days.
I raised a query with customer service about which latches to order ? they answered my question , by the next day.
So all in all very satisfied. The latches seem good quality.
14 november 2022
Review zonder uitnodiging
very sad this company use to be Fullex…
very sad this company use to be Fullex direct unfortunately Fullex gave me this company which is extremely rude they have put down the phone on me as I needed help to get the correct part and they did not want to help me
Please avoid this company even their parts are bad quality I have changed my lock three time since 2009
3 oktober 2022
Review zonder uitnodiging
Antwoord van TradeLocks
Hi raphael, thank you for taking the time to give us your feedback.
We are so sorry that you had a negative experience with TradeLocks. Our goal is the total satisfaction of all our customers, and to provide a positive experience.
We would like to get more detail about your experience so we can investigate it for you. Please send an email to digital@uaplimited.com with any further comments, concerns, or suggestions you wish to share about your experience with us.
We look forward to hearing from you. All the best, Team TradeLocks.
ONLY GOOD REVIEWS GET ATTENTION
Sadly, I appear to hold a different opinion to others having used TradeLocks, I haven't bought anything yet and unlikely to!
I emailed them yesterday asking for help with a specific product for my partner who suffers from debilitating osteoarthritis, the product: 'Red Triangle Universal Access Thumb Turn Grip' so far not a word or reply from them so I shall be taking my business elsewhere, shame as we are part of a disability group serving over 2000 elderly incapacitated individuals with medium to severe arthritis, their loss I'm afraid.
3 augustus 2022
Review zonder uitnodiging
Antwoord van TradeLocks
Hi H Cane, thank you for taking the time to give us your feedback.
We are so sorry that you had a negative experience with TradeLocks. Our goal is the total satisfaction of all our customers, and to provide a positive experience.
We would like to get more detail about your experience so we can investigate it for you. Please send an email to digital@uaplimited.com with any further comments, concerns, or suggestions you wish to share about your experience with us.
You can also include your original query regarding our 'Red Triangle Universal Access Thumb Turn Grip', and we can ensure it gets forwarded to and answered by the relevant department/member of staff.
We look forward to hearing from you. All the best, Team TradeLocks.
Perfect would definitely use again
24 juni 2022
Antwoord van TradeLocks
Thank you for taking the time to leave us your feedback David. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks
Very happy with the service you…
Very happy with the service you provided and kept me informed for my order .
1 juni 2022
Antwoord van TradeLocks
Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks
Antwoord van TradeLocks
Thank you for taking the time to leave us your feedback Stephen. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks
Poor customer service, problerm with orders all the time.
A lishi tool I bought from them broke for the first use. I use them all the time so it's not a user error,r or too much pressure etc. I wrote to them about my problem and no reply. That's not the first time and not the second, I had a problem and it remained unsolved. The problem, problem, a problem all the time.
I will never use them again.
They only solve my problem if I write a bad review. They don't really care.
19 mei 2022
Review zonder uitnodiging
Antwoord van TradeLocks
Hi György, thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with TradeLocks. Our goal is the total satisfaction of all our customers, and to provide a positive experience. We would like to get more detail about your experience so we can look into it for you. Please send an email to digital@uaplimited.com with any further comments, concerns, or suggestions you wish to share about your experience with us. We look forward to hearing from you. All the best, Team TradeLocks.
Antwoord van TradeLocks
Thank you for taking the time to leave us your feedback Hogie. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.
Antwoord van TradeLocks
Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.
More than locks
Excellent service and quality goods at a fantastic price will recommend to all
12 april 2022
Antwoord van TradeLocks
Thank you for taking the time to leave us your feedback Stephen. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.
came sooner than expected
11 april 2022
Antwoord van TradeLocks
Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.
Antwoord van TradeLocks
Thank you for taking the time to leave us your feedback Ash. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.
Excellent service
4 april 2022
Antwoord van TradeLocks
Thank you for taking the time to leave us your feedback John. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.
Always easy to deal with and very…
Always easy to deal with and very prompt with the delivery too would highly recommend these guys to anyone
4 april 2022
Antwoord van TradeLocks
Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.
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