Traders Connect Reviews 346

Good service. Good problem solver CEO.

the worst service ever don't recomend

Traders Connect is the best in the business! I've demoed numerous competitors on head to head copying scenarios and TC always wins. Aside for the software being top notch, the support team are alway super helpful, caring and polite. Don't waste your time, use Traders Connect!

Don't bother, very inconsistent copier.

As a trade copier, Traders Connect works some of the time but not ALL of the time. Don't bother trying this service. If for some unknown reason you want to, you have to babysit all your accounts to make sure your copied trades go smoothly.

For the first month of the service there were no problems but unfortunately the following month there were glaring issues.

The main one is that orders that were cancelled on the master account but not in the slave account, which created an unnecessary losses and confusion. The support response was:

"your master account was facing connection issues at the time of close. The account reconnected after the master trade had closed."
So convienient isn't it? It's like they don't want any burden of responsibility.

Customer Service is not really helpful when you point out actual issues in their functionality. They just buy time to give a random excuse for the failing of their product.

UI looks nice but it doesn't matter if the product is not robust.

great help and quick with responding

TradersConnect is all you will ever need is you are struggling to handle multiple accounts! Top
Notch customer service and an incredible and user friendly service all around. Super recommended!

I had a very disappointing experience with this company. Their service is unreliable, and their support is extremely poor. I lost my account because their copier did not function properly.

When I contacted customer support, they were unhelpful and seemed unwilling to investigate how their platform had malfunctioned. It felt like they were simply wasting time instead of resolving the issue.

As a result, I cancelled my subscription. I was told that I would receive a refund, but after nearly two months, I still have not received any response or refund.

I will now be requesting a chargeback through my bank, as it appears they have no intention of honouring their commitment. Perhaps this will encourage them to take their responsibilities more seriously.

Based on my experience, I cannot recommend this service. They appear more focused on collecting subscription fees than on providing a reliable platform or proper customer support.

The suppoprt Team, ben Griff and jessie are excellent and always ready to help and efficient work ....good to see .

App well made. It has all the things you need to copy your own trades. I really appreciate the automatic stop loss add-on as I trade gold price action and always put my stop loss after I took a position at market price. That keeps me from being banned by some prop firms that ask for mandatory stop losses.

Great experience Griff is always here to help me with any question, other then that i have no bad experience with tthis software or team!

Traders connect is great copier and coming with very intresting features. One thing is sure, their support is AMAZING! They always reply in minutes, and solve any issue you may have. I remember at the beginning having difficulties to set up account, they guide me step by step!If you want to copy your trades between your accounts you must use this.

I trade multiple charts on multiple terminals and Traders Connect is hands down, the best copier I've worked with. Fantastic reliability across many platforms. I expect to be a long term customer. We'll done.

A very reliable service, although I can't connect any propfunding accounts to it. The support team responds very quickly to questions and problems and helps to resolve them. I can fully recommend Traders Connect.

Beyond helpful and timely

insane quick response on support
everything works smooth!

Support is great. Provides all the features that allow me to focus on executing my system without the headaches that come with for prop firms and my own personal account.

Love Traders Connect. I used to use another copier and even though it was bought and paid for a good few years ago, I have stopped using it as I find Traders Connect so superb in so many ways. like how it works (do not need to load software on the VPS) to its accuracy and intuitive and rapid set up as well as ability to make quick changes.

Customer support is also excellent

Griff was very helpful and quick to fix my account to get back to trading. I would highly recommend their tools and services if you’re a trader.

Simple and easy-to-use platform, very good customer service!

I highly recommend it.