Excellent product, really quickly delivered too. We needed something to use at a pinch due to visiting family members and the inflatable double bed did not disappoint, easy to use with the built in p... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I recently brought an item from trail and when it arrived it didnt seem very good quality so I started the returns process. As it was an oversized item I had to arrange collection through Evri on the... Toon meer
Bedrijf heeft geantwoord
Fast delivery, and an awful lot of driveaway awning for the money, great value. Clear building and packing instructions, and everything included that we could need, which was nice. The attention... Toon meer
Bedrijf heeft geantwoord
I have moderate arthritis in both knees which can make walking my daily average of 5 kilometres quite tiring. My new shoes are very light and the result so far has been very positive. Without comparat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
From design to manufacture, from warehouse to your door - our products go on an epic journey, and we follow them every step of the way. Not only does this ensure they're of the highest standard, but it ensures the service we provide is of the highest standard too. Whether you're camping with family of paddleboarding with friends, we know the ingredients you need to have an adveture to remember. We also know that the less you have to carry, the better. That's why our products are designed to easily pack away, transport and set up.
Why Choose Trail?
Geschreven door het bedrijf
- Quality Product
- From design to manufacture, we prioritize offering high-quality products that enhance your outdoor experience. Every item is carefully curated to delivery durability, performance and comfort.
- Affordability
- Outdoor experiences shouldn't have to cost. That's why we're committed to producing products to a quality standard and bringing them to you at a price you can afford.
- Industry Knowledge
- Our team includes industry experts with bags of experience who knows what's needed in a product, as well as fresh-faced enthusiasts on top of the latest trends.
Free UK Delivery
No Minimum Purchase
Purchases completed before 2pm will be dispatched the same day.
Contactgegevens
8 Wentworth Road, Heathfield, TQ12 6TL, Newton Abbot, England, United Kingdom, Verenigd Koninkrijk
- 03455191599
- sales@trail.co.uk
- trail.co.uk
Up to 70% Off
4,4
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Whilst we did get the tent up the poles…
Whilst we did get the tent up the poles made it very fiddly getting them through the guides and we had to keep separating the poles to push them through. The tent pegs were of very poor quality and bent as soon as you encounted and hard ground. Having said all of that it was roomy and kept us dry and warm.
18 september 2026
Antwoord van Trail Outdoor Leisure
Good morning,
Thank you for taking the time to share your feedback. We're pleased to hear that the tent kept you warm and dry and that you found it spacious. We're sorry to hear that you experienced difficulties with the poles and pegs, and we appreciate you sharing your experience.
Kind regards,
Customer Service Team
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Great product
Great product, excellent customer service and fast delivery would recommend to others!
2 september 2026
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Deflating next to impossible
Good support, easily inflated, major difficulty deflating, never could actually completely deflate to put it into the carry holdall in fact had to just roll and strap but obviously now rather large but fortunately could keep it in external storage.
12 september 2026
Antwoord van Trail Outdoor Leisure
Good morning,
Thank you for taking the time to leave a review. We're pleased to hear that you found the mattress comfortable and supportive and that inflation was straightforward. We're sorry to hear that deflating and packing it away proved more difficult than expected.
If you would like to discuss returning the product, please don't hesitate to contact our Customer Service team, who will be happy to advise you on the available options.
Kind regards,
Customer Service Team
Good product at a good price and…
Good product at a good price and delivery was good. I will be buying from them again
11 augustus 2026
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Good communication from checkout to…
Good communication from checkout to receipt of the item, which was brilliant. We're so impressed with the mattress, which fits our van perfectly and is super comfortable.
31 augustus 2026
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Great quality products and fast delivery
2 september 2026
Review zonder uitnodiging
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Ordering
Ordering, delivery and purchase all great.
Quality of chair is fantastic.
21 september 2026
Review zonder uitnodiging
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Great experience
Great experience, great product, delivery was good as well. Poles arrived intact, well made and perfect for holding up tarpaulins.
11 september 2026
Review zonder uitnodiging
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Excellent product quality and quick…
Excellent product quality and quick uncomplicated delivery
27 september 2026
Review zonder uitnodiging
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
We haven’t been away yet but we put it…
We haven’t been away yet but we put it up in our kitchen (lol) was quite easy thanks to the video and feels quite a good quality, delivery was good and packed well.
28 augustus 2026
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Self inlating matress
Ordered the self inflating matress had no problems with delivery they kept in touch so we knew when it would be delivered Matress is soooooo comfy OMG
Will definitely buy more stuff from you thank you
12 september 2026
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Really fast delivery can’t fault would…
Really fast delivery can’t fault would use again
29 augustus 2026
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Avoid
So we bought a shelter dome directly from trail which turned out to be flimsy and failed in 20-25mph (according to google) winds with poles snapping in the first camping holiday it experience. Other tents did blow over in the camp site, mainly being shelter domes but ours was the first to go. Our main big 8 man tent was fine. The design isnt the best and lacks enough well placed guide ropes but it is the cheapest shelter dome going so i guess you get what you pay for.
I contacted Trail who agreed to a refund however that 3 weeks ago and i am yet to receive a refund even though i have chased a couple of times.
They probably will refund it eventually but i would avoid this brand given the quality of product and customer service.
Customer Services Case [##1295-436##]
Update: I finally got the refund after posting this review.
29 augustus 2026
Review zonder uitnodiging
Antwoord van Trail Outdoor Leisure
Good morning,
We are glad to hear that your matter has since been resolved. We apologise for any inconvenience caused.
Kind regards,
Customer Service Team
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
Avoid....tent poles break too easily
I bought the Bowden 3 man tent in the summer of last year. The first time I attempted to erect it, one of the poles snapped, I contacted the company and on this occasion they did send a new pole to the campsite.
I have only used the tent a handful of times in non windy conditions, and after just 3 times, the poles begun to split. By the end of this summer all 3 poles are split. I contacted the company and they refused to send me new poles.
For a tent only just a year old with not much use...two weeks use in all over a few short trips, I do not feel this acceptable.
I am an experienced camper and previously have had tents last over 10 years.
It is such a shame as in every other way the tent was perfect, however it is now unusable and even left me with cuts on my hands and fingers where the poles had splintered.
I would not recommend this company.
15 september 2026
Review zonder uitnodiging
Antwoord van Trail Outdoor Leisure
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
The chairs are lovely well made nice…
The chairs are lovely well made nice fabric so comfortable and at a reasonable price. Very pleased glad I made this choice!
17 september 2026
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
The shaped inflatable mattress…
The shaped inflatable mattress surpasses expectations on quality/comfort, so easy to install/inflate with the built-in air pump. Likewise for deflation and packing away.
I wasn't sure whether it would fit my Smart #5, but their website provides all the key information to dispel any doubts. A must have accessory for camping mode.
Unfortunately the Frunk on my Brabus version is just not large enough for the packed mattress, but I would guess it would easily fit any of the other Smart #5 single drive versions.
16 september 2026
Review zonder uitnodiging
Antwoord van Trail Outdoor Leisure
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.