Trainerkart Americas Reviews 

71
•
TrustScore 2.5 uit 5

2,5

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Beoordeeld met 1 van de 5 sterren

Once you give them your email, these guys will spam you forever incessantly and never stop and ignore your requests to stop..

Beoordeeld met 5 van de 5 sterren

The session we had was fantastic. The class was Conflict Management. Erl Stinson was our trainer. He kept my attention and interacted with everyone. He presented his materials very well. I enjoyed hi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I found the training to be lacking. It all started off with a bad experience due to COVID, and I know that was outside their control. They wanted to change the project to a 1:1 web based meeting. T... Toon meer

Beoordeeld met 1 van de 5 sterren

ORIGINAL: July 18, 2018 Terrible. I've scheduled classroom Data Science training in SF with them twice, both of which have been canceled/rescheduled. On both occasions, I wasn't notified in advance a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Coachingcentrum
  2. ook in
  3. Vereniging of organisatie

Informatie afkomstig van verschillende externe bronnen

Trainerkart is a leading training provider for professional certifications courses like PMP, ITIL, Six Sigma, Agile and scrum, Bigdata, Cloud computing etc. We specializes in training for project management, IT service management, quality management, soft skill development, ERP tools, software training, latest technologies training, business analytics.


Contactgegevens

2,5

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TrustScore 2.5 uit 5

71 reviews

5 sterren
4 sterren
3 sterren
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2,5

Alle reviews

(71)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I've got my training from Trainerkart…

I've got my training from Trainerkart in July. The trainer was excellent and we had a one-on-one class when required. The Trainerkart representatives were quick in providing study material and responding to any questions.

26 november 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Satya

Thank you for the rating. We appreciate your time and for sharing your feedback for our upcoming users. It brings a smile on our face when we know how customers are happy with the service we provide. It encourages us to keep doing what we are doing.

We wish you all the best in your career & Happy Thanksgiving.

Joyfully,
Customer Advocacy Team

Beoordeeld met 5 van de 5 sterren

Conflict Management

Erl Stinson did a great job leading this training. I enjoyed his passion for training. This too kept my attention and I came out of the training with ideas to use later. I would recommend Erl to go to other places for this training and the course itself.

26 november 2019
Review zonder uitnodiging
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Sandy

Thank you for the rating. We appreciate your time and for sharing your feedback for our upcoming users. It brings a smile on our face when we know how customers are happy with the service we provide. It encourages us to keep doing what we are doing.

We wish you all the best in your career & Happy Thanksgiving.

Joyfully,
Customer Advocacy Team

Beoordeeld met 5 van de 5 sterren

PMP Exam Preparation Course Review

Took the PMP training course they offered for the PMP exam. Great value. Very high quality instructor.

25 november 2019
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Mike

Thank you for the rating. We appreciate your time and for sharing your feedback for our upcoming users. It brings a smile on our face when we know how customers are happy with the service we provide. It encourages us to keep doing what we are doing.

We wish you all the best in your career & Happy Thanksgiving.

Joyfully,
Customer Advocacy Team

Beoordeeld met 5 van de 5 sterren

Excellent training course!

25 november 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Anthony,

Thank you for the rating. We appreciate your time and for sharing your feedback for our upcoming users. It brings a smile on our face when we know how customers are happy with the service we provide. It encourages us to keep doing what we are doing.

We wish you all the best in your career & Happy Thanksgiving.

Joyfully,
Customer Advocacy Team

Beoordeeld met 5 van de 5 sterren

Best service...

Even before I made plans to sign up for PMP training Jacob has been nothing but the best. He has answered all my questions and given me great service. He is the reason I signed up for the course.

Julia Leyden

25 november 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Julia,

Thank you for the rating. We appreciate your time and for sharing your feedback for our upcoming users. It brings a smile on our face when we know how customers are happy with the service we provide. It encourages us to keep doing what we are doing.

We wish you all the best in your career & Happy Thanksgiving.

Joyfully,
Customer Advocacy Team

Beoordeeld met 4 van de 5 sterren

In-person Lean Six Sigma Black Belt Training

Experienced interactive instructors for the LSSBB course. Provided hands-on statistical analysis training. The instructor tailored course material instruction to my individual level of Lean Six Sigma experience and comprehension.

14 november 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Justin,

Thank you for the rating. We appreciate your time and for sharing your feedback for our upcoming users. It brings a smile on our face when we know how customers are happy with the service we provide. It encourages us to keep doing what we are doing.

We wish you all the best in your career.

Joyfully,
Customer Advocacy Team

Beoordeeld met 2 van de 5 sterren

Didn't know the location of the course…

Didn't know the location of the course until the last minute....Instructor was late on the first day and we were calling to see if there was even a course!!!!!! We did not have our books for the course. Had to call in during the training to find out where the book are!!! Even then on the second day we got a photocopy ... Total chaos...

I request that you allow us to retake the course free of charge and this time really planned and prepared...

5 september 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Hamid,

First of all, I want to apologize for the experience you’ve had on getting PMP Certification Training. It’s not our usual standard and I understand how frustrating this delay must be. I’m sorry you’ve had to attend the training without books and being our trainer being unprofessional in maintaining punctuality. I can definitely see how frustrating the experience. I would be so annoyed in the same situation.

I've done my investigation on your experience and I guess we've solved all your concerns through providing you a complimentary pass for ourPMP Boot Camp. I hope, you were able to learn better at this time.

Again, I’m sorry it took us so long to get this point! I look forward to providing a much better experience in the future.

If you have any further questions or concerns, please let me know. I’m here to help!

Joyfully,
Customer Advocacy Team

Beoordeeld met 5 van de 5 sterren

Wonderful Experience

The instructor was excellent! He encouraged us to draw on any current or past employment to understand the principles of the lessons in order for us to have a point of reference and then he would unpack the information from there. The classes were very conversational and discussion oriented. I was very lucky to be one of only two students so we basically had our very own private tutor. Wonderful experience.

12 augustus 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hello VJ Williams,

Thank you for your wonderful feedback. We really appreciate for sharing your experience. We'll be more than happy to serve you again.

Happy learning!

Regards,
Customer Delight Team

Beoordeeld met 5 van de 5 sterren

Salesforce Admin 201 Course

I learned a lot about Salesforce and the course was great value for the money. This brought me a lot closer to being able to take the Salesforce admin certification exam. The trainer was very good and I understood the concepts she was explaining and was able to apply them in the training exercises.

31 mei 2019
Review zonder uitnodiging
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Hello Fabricio,

Thank you for your wonderful feedback. We really appreciate for sharing your experience. We'll be more than happy to serve you again.

Happy learning!

Regards,
Customer Delight Team

Beoordeeld met 5 van de 5 sterren

Salesforce Admin

Training was intense and thorough.

31 mei 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hello Dan,

Thank you for your wonderful feedback. We really appreciate for sharing your experience. We'll be more than happy to serve you again.

Happy learning!

Regards,
Customer Delight Team

Beoordeeld met 4 van de 5 sterren

Pmp training

I have attended PMP training and I am glad that I have chosen trainerkart for my training, I got trained under Jason, he explains each and every aspects in details, and has vast knowledge and experience. I have also received post training assistance, I would definitely recommend trainerkart.

13 mei 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hello Leonard,

Thank you for your wonderful feedback. We really appreciate for sharing your experience and recommending us. We'll be more than happy to serve you again.

Happy learning!

Regards,
Customer Delight Team

Beoordeeld met 1 van de 5 sterren

Onsite class

Onsite class, which I drove 200 miles to, was "cancelled" at the last minute the morning I arrived. I was offered an online class and refund.

The class was frequently interrupted with technical issues.

My manual did not match the class materials (missing 2 chapter).

All-in-all a terrible experience.

3 mei 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Thank you Tom for your valuable feedback. We agree and apology for the inconveniences you had gone through. We always ensure we deliver classroom training even if we are left with only one customer in any particular training location. So that customer's work schedule is not affected due to the cancellation and rescheduling by the other fellow participants from the same location. We conduct such class by investing additional amount from our side so that our customer will have good training experience with us. Sometimes class do cancel either due to some emergencies from the Trainer's side.

We appreciate and thankful to you for agreeing to take Online Instructor Led Training with a partial refund.

Regarding the missing chapters - please send an email to us at support@trainerkart.com with some more details and share you the updated material. If you are still not confident to take up the PMP Exam, please do let us know, we will be proving you additional learning materials.

Regards,
Customer Delight Team

Beoordeeld met 5 van de 5 sterren

I had attended PMP training and glad…

I had attended PMP training and glad that I did it. It was very informative and instructor was highly professional and experienced. As a project manager, I have got clarity on the concepts of project management and various real projects case studies have increase my confidence. Highly recommended!

1 maart 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Randal,

Thank you for sharing your detailed experience. We appreciate your time for sharing your experience with detailed information.

Happy learning!

Regards,
Customer Delight Team

Beoordeeld met 5 van de 5 sterren

I have completed lean six sigma green…

I have completed lean six sigma green belt training. The trainer was really helpful and completed the syllabus on time and also provided live examples which made me easy to remember concepts. The learning platform offered is outstanding. Overall, great learning experience!

15 februari 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Christon,

Thank you for your good and encouraging words. We appreciate your time for sharing your experience with detailed information.

Happy learning!

Regards,
Customer Delight Team

Beoordeeld met 1 van de 5 sterren

Company refused to refund

I scheduled a class for end of January, the instructor had to reschedule so I made travel arrangements only to arrive and find that iCert/TrainerKart had not paid the instructor. I, as the customer was in the middle of a fight between this company and their hired contract trainer. When I tried to resolve the company refused and made it the customer's problem.

6 februari 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Sarah,

We understand that your concern is genuine. You have received the training venue details from our team on Jan 23rd. We have already shared all the screen shots from your email chain for your reference.

There is breach of contract from the Trainer, we do accept it. This is the reason why we are still extending our support to provide training. Once the trainer agrees and accepts our terms, we share the participant’s details to the trainer. He took an advantage with that information to contact you without looping us.

We also found in your email commutation with the trainer on Jan 18th that you have changed the reservations and schedule and to take the class from 1/31 – 2/2. It was not notified to us.

The email exchange between you and trainer has lots of disconnects, as there is possibility that he contacted you and had some discussion around this training. These emails you had exchanged with him are private discussion between you two, as we are not a part of the email chain. If he had represented us, why would he be interested in knowing how you had made the payment, where you are stay etc. There is possibility that Trainer had offered some deal to you to register with his company (his company PMimmersion which provides same PMP training). It looks like entire thing is pre-planned and he just gave lame excuses to cancel the class and process the refund.

After the first rescheduling request itself, you are not eligible for refund and you had notified after the rescheduling deadline is over. We have accepted the rescheduling without imposing any rescheduling fee as we do understand at times we have to cancel other engagements due to important projects/emergencies.

However, we are still ready to provide the training with different Instructor. You can select your preferred date and location. We will ensure we deliver it to your expectation.

Best Regards,
Customer Delight Team

Beoordeeld met 4 van de 5 sterren

Excellent training! I enrolled ITIL course

Excellent training! Trainer was very engaged, knowledgeable and explained information in an understandable way. He has an excellent way of delivery the training. Frank, Thank you so much for your assistance in registering the training.

5 februari 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Tony,

Thanks for your positive feedback. We appreciate your time for sharing your experience with detailed information.

Happy learning!

Regards,
Customer Delight Team

Beoordeeld met 5 van de 5 sterren

Overall good and informative PMP training

Overall good and informative training. The trainer has a very good knowledge and it was easy to understand for me. Mock test really put me up at the level of real exam. Thanks.

30 januari 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Teresa,

Thanks for sharing your wonderful feedback. We are so glad to read that you have gained valuable information and understanding from our training.

Happy learning!

Regards,
Customer Delight Team

Beoordeeld met 5 van de 5 sterren

I have completed my Tableau online…

I have completed Tableau online training @trainerkart. The course is very well structured and those hands-on learning was a great experience. I still have life time access to the course which is amazing. Mr. Frank was very cooperative and helpful. Thank you.

22 januari 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Luke,

Thanks for your encouraging feedback. We are extremely happy that you've thoroughly enjoyed our training. We really appreciate your time for sharing such motivating feedback.

Happy learning!

Regards,
Customer Delight Team

Beoordeeld met 5 van de 5 sterren

Good for Lean six sigma…

I have enrolled for Lean six sigma green belt. Affordable price, excellent course format and supportive staff.
Overall, I totally enjoyed and happy for the results.

16 januari 2019
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Bed ajit,

Thanks for your positive feedback. We are glad that you are satisfied with our training. We'd love to serve you again.

Happy learning!

Regards,
Customer Delight Team

Beoordeeld met 5 van de 5 sterren

Great learning experience at…

Great learning experience at trainerkart. Excellent materials, good delivery and nice platform to learn LSSGB. Overall, it helped understand the concept better and gain confidence.

13 september 2018
Review zonder uitnodiging
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Antwoord van Trainerkart Americas

Hi Rose,

Thank you for the rating. We appreciate your time and for sharing your feedback for our upcoming users. It brings a smile on our face when we know how customers are happy with the service we provide. It encourages us to keep doing what we are doing.

We wish you all the best in your career.

Joyfully,
Customer Advocacy Team

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