TransferMilan Ltd Reviews 

54
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The company had great communication and booking with just a small deposit. Driver was courteous and car was nice. The reason I give 3 star instead of 5 star is that we asked for and it was confirmed... Toon meer

Beoordeeld met 5 van de 5 sterren

Номер заказа TM11045. Мы ехали из Милана в Курмайор на Виано. Машина приехала вовремя, нам помогли погрузить багаж. Во время поездки по нашей просьбе мы остановились перекусить (без доп. оплаты). В ма... Toon meer

Beoordeeld met 5 van de 5 sterren

Very useful service. A few days ago i travelled from Milan Malpensa to Zurich. It was weekend when o wrote to managers. I didn’t expect to be answered immediately. But I was pleasantly surprised to... Toon meer

Beoordeeld met 1 van de 5 sterren

The driver refused to collect us from the front entrance of our hotel because the vehicle had not been registered with the hotel. As a result, our group of eight adults, two young children and over... Toon meer

Bedrijfsgegevens

  1. Taxibedrijf
  2. ook in
  3. Koerier- en bezorgdienst
  4. Limousineservice
  5. Minibus taxiservice
  6. Vliegveld shuttledienst

Geschreven door het bedrijf

TransferMilan.com - online service for communication between travelers and carriers and for making travel arrangements easy and comfortable. Fixed rates, free wait time. 15% Cheaper than Taxi. Premium cars like Mercedes E class, S class, V class, Mercedes Bus up to 52 pax. Multilingual speaking drivers.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

54 reviews

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3,5

Alle reviews

(54)

8 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

We unfortunately cannot recommend this…

We unfortunately cannot recommend this company as we had such a terrible experience…
When we eventually arrived in Milan from South Africa with our 2 year old child after an approximately 14 hour flight, which you can imagine was quite exhausting, TRANSFER MILAN was not at the airport. Our flight was slightly delayed and our luggage did take some time to come through. We did manage to call the driver to make her aware of the delays. She immediately requested more money if we wanted her to wait for us. We were taken by surprise by her rudeness and abuse on the phone. She was not interested in waiting for us. We were left stranded at the airport on a Sunday morning and we had paid a deposit too.
We then contacted the Head Office and they were not interested in helping out and were in agreement with the driver.
The other transfer companies at the airport were fully booked… we needed a transfer company to take us to Forte which is approximately a 3 hour drive from Milan.
We had to check into a hotel inMilan (an unplanned cost) and urgently organize a Transfer with another company for the next day… this was in July which was high season. We found an amazing company who was very kind to help us out at such short notice.

3 juli 2022
Review zonder uitnodiging
Logo TransferMilan Ltd

Antwoord van TransferMilan Ltd

To better understand your question, please provide your order number. Since we did not do such a transfer as you described.

Beoordeeld met 1 van de 5 sterren

Not trusted and very disappointing service

Out of all the companies this is the worst. I have booked a ride from milan to Switzerland since I got a medical appointment there and have insisted on knowing all the details (car type and exact cost) and the site mentioned it's 457€, got 3 confirmation emails and only few hours before the trip they sent me and email that the price has changed to 660 euros as the fuel price has changed (knowing I booked only one day before so prices can never change that fast). It's a nightmare for me cause I can't find a car now and they were negotiating to send me a small car instead for still a higher price than what was listed. Never ever trust this company. Very disappointed

5 augustus 2022
Review zonder uitnodiging
Logo TransferMilan Ltd

Antwoord van TransferMilan Ltd

Thank you for your review, and we apologize for any inconvenience caused.
During the booking process, both on our website and in the confirmation email, it was clearly stated that the price was excluding VAT. After finalizing your trip details and preparing the payment invoice, we sent you a message with the full amount, which was €548.4.

We do not know where the €660.0 amount came from, as it does not match our calculations. To verify this information, please forward us the email showing this amount, and we will carefully review the issue.
Once again, we apologize for any misunderstanding and will be happy to assist you with any further questions.

Best regards,
The TransferMilan.com Team

Beoordeeld met 5 van de 5 sterren

Отлично!

Мои благодарности! Отличный сервис: пунктуальность, надежность, комфорт! Буду пользоваться и советовать друзьям 😉

20 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. Punctual, professional, and client oriented. I highly recommend! Elena

19 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fraudulent service

I have been part of a group of 11 people and have experienced that the price of a transport service is changed and raised at a time when we were met at the airport, putting us in an awkward position. The vehicle was not prepared for the safe transport of 11 people. The agreement on transportation back to the airport was also not provided. The transport simply did not arrive, which raised some concerns and additional expenses of renting another vehicle (taxi) to get to the airport on time. Fraudulent driver (Ilya), I do not recommend!

29 september 2021
Review zonder uitnodiging
Logo TransferMilan Ltd

Antwoord van TransferMilan Ltd

Thank you for your feedback. We sincerely regret any inconvenience you may have experienced during your trip. However, we would like to clarify the situation.

Initially, you made a booking for 9 people, and we offered you a Mercedes Sprinter (9-seater), which you confirmed. However, on the day of your arrival, you informed us that your group had increased to 11 people. Transporting this number of passengers requires a larger Sprinter (16-seater), which comes at a significantly higher cost. We communicated this to you via email on the day of the transfer, but unfortunately, we did not receive any response from you.

Despite this, when you arrived at the airport, we tried to accommodate your group and offered an additional vehicle for 4 people at no extra charge. This solution was provided to ensure that everyone in your group could travel safely and comfortably.

Regarding the return transfer, we did not receive any confirmation from you regarding the arrangement. If there was a misunderstanding, we sincerely apologize. Our goal is always to provide a seamless and transparent service, and we regret any miscommunication that may have occurred.

We appreciate your feedback and will take it into account to further improve our services. If you have any further questions, please feel free to contact us.

Best regards,
The TransferMilan.com Team

Beoordeeld met 1 van de 5 sterren

Never use this company services!

I would not recommend this company if you don't want to spoil your business trip or holidays.
Transfer price to Milan somehow was changed and previous agreement was not anymore valid, as a argument was used that address he drives was missunderstood and price rises by 50 Euros then agreed before in email conversation.
We also booked transfer back to Airport, unfortunately driver did not arrived and did not pick up the phone, finally we were forced to use taxi services which cost us extra.

28 september 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible Service

We ordered transfer for 11 people. Driver Ilja came for pickup and we had only 10 places in the minivan. + he asked additional 50 euros for the transfer to city center. He also tried to show fake delivery address as a reason to charge extra.
We also had booked transfer back to the airport - the driver didn't even show up and didn't call so we had to order 4 separate Taxis just to get to the airport (additional 300+EUR).
Never use this service!

28 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We were satisfied with the services of…

We were satisfied with the services of this company. Their prices for services are reasonable, the transport arrived on time, the car is clean, there is free wi-fi, a highchair and water. The plane was delayed a little, but the driver waited for us near the airport without any problems and helped with the luggage. They did not take money for waiting. We arrived in comfort. Thank you for your services, we will always book you.

19 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very useful service

Very useful service. A few days ago i travelled from Milan Malpensa to Zurich.
It was weekend when o wrote to managers. I didn’t expect to be answered immediately. But I was pleasantly surprised to receive an order confirmation within 5 minutes.
The driver was waiting at the airport upon arrival, helped with bags. I ordered an economy class, but since all the cars were booked, I was provided with a business class car at no extra charge.
Only positive feedback. I recommend to everyone.

9 november 2020
Review zonder uitnodiging

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