I requested a translation from Japanese to Spanish. Even though some Japanese proper names can be difficult to read, every one of them was translated accurately. I’m completely satisfied with both... Toon meer
Bedrijf heeft geantwoord
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I work for University of the People. We've used this service 2x. The last time was to translate out 350+ page catalog into Arabic. These guys did great! Didn't take much time, constant communication... Toon meer
Bedrijf heeft geantwoord
I am fully satisfied with this service. First response came within 5 hours as they as me provide editable document. After proving doc file . I got translation in next 10hours . Happy to see and get a... Toon meer
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Very fast service. I needed to translate my step daughter's sole custody Spanish papers to English in order to start the adoption process. It only took 24 hours to received the PDF file. My only gripe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Translateday is a qualified translation agency specialized in legal document translation. ✅We take pride with our 100% USCIS acceptance.
Contactgegevens
4,9
Uitstekend
177 reviews
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Shameless Company who refuses to take responsibility for shoddy work
They delivered an untranslated document after several days, which was useless. I requested a refund and they are fighting me. What they gave me is completely useless. What they promise: Certified translation in 24 hours. What they deliver: Uncertified document in several days.
25 september 2023
Review zonder uitnodiging
Antwoord van TranslateDay
Dear Matthew,
Thanks for your review.
However, I must say that it is not accurate.
1. On Saturday 23/9, afternoon, you placed an order of 12 pages, Chinese to English, without any additional info or instructions.
2. On the morning of Sunday 24/9, after analyzing your files, we sent you an incomplete payment message, because we received payment for 12 pages, and your order had 6555 words, meaning it would be 26 pages as per our pricing and definition of a page, which is available at the moment of purchase.
3. Given that the file was quite extensive, we decided to go ahead and start translating without waiting for your payment, so we could deliver the file ASAP.
4. On Monday 25/9 afternoon, more than 30 hours after our previous email, you sent us this email:
"My court date that required these translations is in 2 hours. I am very disappointed to have not recevied these in time. I only hope that it does not seriously hurt the life of my young daughter that I do not have them with me in court today. Please cancel this order as it was not delivered."
5. 30 minutes after receiving your Email, we sent you this communication: "Thanks for your message. I’m sorry to hear that, we did not have any instructions about a requested delivery date or time. Should you have instructed us to deliver today, we would have done that.
I will contact the translator right away to see how far they have translated, and deliver that part. We will refund the pages that we have not translated so far, and charge for the work completed."
6. One hour later, we delivered the partial translation:
"Please find your partial translation attached. The parts already translated are in English, the others, we left in Chinese.
We have translated 3300 words (13 pages), so there will not be any refunds.
Please let me know if you want us to complete the translation."
This is the end of your communications. After this, we received a claim through our credit card provided, which was rejected, and now, we receive this review.
Regarding the delivery time of 24 hours, in our website we indicate:
We are capable of processing 1-3 page documents in 24-hours turnaround. We also conveniently offer expedited options.
We also state:
✅We are available from Monday – Friday regularly.
✅ If you have urgent matters or concerns during weekends please feel free to leave us a message and we will reply the soonest time we can.
⏳ The speed of the translation process largely depends on the language, volume, and complexity of the document.
For a simple 1-3 pages document, it will take up to 24 hours.
We really hope that the case ended succesfully for you and your daugther.
Thanks and best regards,
Miguel, from TranslateDay
Five Stars
I received my documents in a couple of days and the translation was spot on! Highly recommended
16 januari 2024
Antwoord van TranslateDay
Thanks so much for your review, Susan! I guess you mean days and not delays, anyway 😀
Happy to be helpful!
Very satisfied by the translation
Very satisfied by the translation. Extremely fast service, and affordable compared to other services on the market. Recommended+++
9 januari 2024
Antwoord van TranslateDay
Thank you so much, Nathanael!
Excellent Translation service! Highly recommend!
I work for University of the People. We've used this service 2x. The last time was to translate out 350+ page catalog into Arabic. These guys did great! Didn't take much time, constant communication! Excellent service! We highly recommend and will be using them in the future!!
Thank you Miguel and team! Your work is greatly appreciated!
15 december 2023
Review zonder uitnodiging
Antwoord van TranslateDay
Thanks so much, Jennifer, you made our day!!! We are so proud to be your partner and contribute to the success of UOP!
Great job!
They did a fantastic job. I sent one page on Dec 29 and got it back on Dec 30. The only drawback is that it went to spam. It would be nice to know the email you are sending it from beforehand so we can create a spam filter.
3 januari 2024
Review zonder uitnodiging
Antwoord van TranslateDay
Thanks so much, Fran! We already have a warning in place, but we will make it more prominent.
Horrible I gave you guys 2nd chance…
Horrible I gave you guys 2nd chance total of 4 documents and the price is not worth the wait to get these documents back plus they tottaly messed up and left out a bunch of very important uscis info!!! Over a week after I finally got them done properly, I used the other company 25$ and got it that same night! Hassle is not worth 10$ savings
29 december 2023
Antwoord van TranslateDay
Dear Jessenia,
Thanks for your review. However, it does not seem to be accurante at all.
On the 24th of August, 2022, 20:47 CET, you placed a 1-page order and a 2-page order with us. You uploaded 3 documents: a Birth Certificate, a Marriage Certificate and a Divorce Certificate, and paid 69 USD.
On the 25th of August, 2022, 7:58 CET, we delivered both orders, with one certificate for the first order (Marriage Certificate) and another one for the second order (Birth and Divorce Certificates).
On the 29th of December, 2023, we received an email from you, indicating this:
"Birth certificate is attached to the other certificate I need birth to be separate with the translation certificate together for USCIS"
2 hours after that Email. we delivered 2 certificates, one for the Birth Certificate, and a second one for the Divorce Certificate. To this E-mail, you answered "Best thanks!!!!!"
Now, we receive this 1-star review, mentioning a 2nd chance (no idea what this means), 4 documents (you only sent us 3 documents to traslate, almost a year and a half ago, which we delivered in less than 24 hours), and you mention that "they tottaly messed up and left out a bunch of very important uscis info!!!", but you never told us anything at all about this.
In conclusion: I really don't know what the problem is here... but this review is absolutely wrong!
My documents were translated with great…
My documents were translated with great detail and professional terms.
26 december 2023
Antwoord van TranslateDay
Thank you, Juan!!
Antwoord van TranslateDay
Thanks so much, Anaïs!
Good company
Miguel and his team has been very friendly and quickly. Very good communication and understanding. Thank you guys!
3 november 2023
Antwoord van TranslateDay
Thanks, Stefano, happy to be helpful!
Antwoord van TranslateDay
Thanks so much, Tiffiny!
Antwoord van TranslateDay
Thank you, Daniel!
Great Service
Very fast service and good translations. Totally recommended.
22 augustus 2023
Review zonder uitnodiging
Antwoord van TranslateDay
Thank you, Dali!
quick and effiency
It was a pleasent chat that i can get feedback very quickly from the website. Miguel is very nice and kind to answer my questions and also give advice. the translation docu were very proffesional as my supporting docu. thx
24 augustus 2023
Antwoord van TranslateDay
Thank you, Amanda, you made our day!
Good and quick service
24 augustus 2023
Antwoord van TranslateDay
Thank you for your kind review, Gina!
Helped me with everything I needed
Helped me with everything I needed. Fast service and reliable accurate translation. Thank you so much!
13 juli 2023
Antwoord van TranslateDay
We are deligthed to be helpful, thanks, Gaby!
Translation is very accurate
I needed my daughters’ birth certificate translated for USCIS. It came out perfect and they even respected the same format! Service was quick and efficient. Translation very accurate!
4 juli 2023
Antwoord van TranslateDay
Thank you, Eliane!
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