Travel All Russia Reviews 

359
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Excellent tour guides in both Moscow and St. Petersburg. Schedule was a bit light for my taste. In St. Petersburg, both Peterhof and Catherine's Palace were both beautiful, however, I would h... Toon meer

Beoordeeld met 4 van de 5 sterren

Agent Melissa was extremely helpful in helping us to set up our itinerary for our private tour of Russia. The local agent Alena was also most helpful in getting all tickets for ballets, operas, show... Toon meer

Beoordeeld met 5 van de 5 sterren

We just finished a very complex trip of Poland, Lithuania, Latjia, Estonia and St Petersburg. - In a combination of traveling methods (train, flights, ground on cars and tour guides). - The trip trans... Toon meer

Beoordeeld met 5 van de 5 sterren

Enjoyed the whole journey from St. Petersburg to Ulan Bator. Sight seeing in all places was great with many surprises to learn about the History of each place. All the guides (English speaking) were s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator
  2. Reisbureau

Geschreven door het bedrijf

Our goal is to organize the most rewarding journeys so you can experience the grandeur of some of the world’s most exceptional destinations. Our staff is committed to providing you with individualized service, crafting a trip that fits your desires and budget. With our unmatched selection of travel options, our passion for excellence, and our deep knowledge of Russia, we will make your vacation unforgettable. Learn more about why you should plan your journey with us.

About Travel All Russia

Geschreven door het bedrijf

Free visa to Russia!

We will help you with visa process

We will help you with visa process
We take care of our customers’ visas when such are needed (Russia, China, Mongolia, etc). That will save you not just hundreds of dollars. It will also give you a peace of mind. We will deal with bureaucracy so you can enjoy your trip in full.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

359 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(359)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The guides were excellent

The guides were excellent. Liked the fact that they were natives of the cities and villages we visited.
On the boat cruise, we loved everything: the food, the crew and the entertainment.
We were impressed by the the beauty of Russia, their culture and visible prosperity.

12 oktober 2018
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Agent Melissa was extremely helpful in…

Agent Melissa was extremely helpful in helping us to set up our itinerary for our private tour of Russia. The local agent Alena was also most helpful in getting all tickets for ballets, operas, shows, and restaurants bookings during our trip. When our flight from Kazan to St Petersburg was delayed, I texted her and she was on top of it all to make sure my connection also arranged and transfer etc.

We are overall very happy with the trip, only thing that can be improved is: some of the guides' English is not as good as we would have liked.

12 oktober 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a great experience with Travel…

I had a great experience with Travel All Russia Tours. From the first online contact they were helpful and knowledgeable, and made the process of visiting Moscow, St Petersburg, and the Golden Ring extremely easy. They were able to offer a variety of small group tours, (our total group was nine) that brought us to places we wanted to see, and many we didn't know we wanted to see as well. We found the tours an expedient way to get around, and yet there was also enough free time to explore other areas on our own. As with any tour there were times we felt encumbered, and limited by being in a group; museum visits were hurried and cursory, but the advantages outweighed the limitations. The guides were, as expected, somewhat variable, but all were very experienced in the areas we toured with them and their insights were helpful and their English excellent. Hotels were all well situated and vans were comfortable. Overall, I would recommend the company highly..

12 oktober 2018
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Could have been perfect!

My son and I travelled to Russia for 11 days in August this year. Overall, the trip was fine - timely airport/ train pick ups and drop offs, good accomodations, and a small group of nice fellow travellers. The weather was excellent all days and the country was so spotlessly clean.

However, there was one shortcoming regarding the logistics of the daily excursions. In the first place, the tours were as good as half-day tours only, and then thanks to the tour guides in Moscow and St Petersburg, who shortened them further by terminating the tours earlier than scheduled as per the daily itineraries!

For instance, the Moscow City tour was rounded off an hour and a half earlier by the guide. Similarly, the tour to the Kremlin was ended an hour earlier. No free time was allocated. In St Petersburg, the Hermitage tour began after 11am instead of the scheduled 10am. There was so much to see at the museum that every hour lost meant less seen.We were literally running around till the closing time, not to mention the exhaustion! The trip to Pushkin was terminated much earlier too.

I sent an email to the company as far back as 4 September detailing the above issue but there has been no follow up till date.Up to the time, I booked the tour and took off on the journey, I was called/emailed almost on a daily basis but now there seems to be no interest and care from the company.

30 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our guide and driver were excellent

Our guide and driver were excellent. Whatever we said we were interested in seeing they worked into our tour. For example, we wanted to buy a Russian-made gymnastics outfit for our grand daughter. Our guide took us to a store that specialized in these outfits Other examples were: going back to St. Isaacs and finding an angle to take photographs with telephone wires in the way; visiting the main synagogue; riding the subway and seeing the most ornate stations; replacing a palace with a visit to the Central Naval Museum and finding a curator fluent in english.. We loved skipping lines and walking straight into museums and palaces. Our guide was extremely knowledgeable and our driver managed to drop us off and pick us up a few feet from entrances in spite of hordes of busses and ferocious traffic.

The included hotel had a great location and lots of history. A private week-long tour is the best way to see St. Petersburg. It makes the two-night and parts of three days visits from a cruise ship look silly.

29 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful trip in every way

This was a very well put together trip. The tour guides were personable, knowledgeable and accommodating. The hotels had helpful people to answer any questions you might have. Both hotels had ATMs which was a definite convenience. Both also had very good breakfasts with efficient staff.
With so much to see in Moscow and St Petersburg choosing an itinerary had to be difficult but they did a wonderful job. My one question regarding this is whether visiting the final resting place of numerous tsars and another day a cemetery for famous Russians might have been a bit redundant. This is minor and in no way took away from the overall tour.
Ten days of beautiful weather was certainly a plus.

25 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Travel All Russia did an excellent job…

Travel All Russia did an excellent job for my clients traveling to Copenhagen, Stockholm and St. Petersburg. All guides were excellent.
All scheduled touring was always on time and never had to wait in any line for museums or palaces..
Ben at TAR was especially helpful in planning the trip and he followed thru on every detail.
Thank you for a job well done!

25 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The trip was Moscow, Golden Circle, St Petersburg

The trip was Moscow, Golden Circle and St Petersburg and I could not have been more satisfied. Guides and drivers for all 3 segments were top class and the accommodation outstanding, especially the Belmond Grand Hotel in St Petersburg.
Tours were excellent and easy to meet our guides (who were always there on time or slightly before).

Also, all the necessary visa requirements were sorted by them and explained as Russian Visas in Australia can be a little time consuming
Overall, 100% happy to recommend.............. Brian

24 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience with Travel All Russia

We booked our “Volga Dream holiday” with Travel All Russia and they did a great job – from the very beginning when I enquired about the trip and right through until just prior to departure, they provided an excellent customer service (always responding promptly to my many queries). I’d highly recommend Travel All Russia.

24 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellant tour of Moscow and St Petersburg…

My small group tour of Moscow and St Petersburg with a 2 day trip to Suzdal and Vladmir was wonderful. The guides and drivers were very knowledgeable and polite. The hotels were excellent and the staff were all pleasant and helpful. An excellent trip. Special thank you to Gaby from Travel All Russia who advised me about the tour and keep me informed about any changes.

23 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

"Back at home

"Back at home, we want to thank you for the wonderful experience of the cruise onboard the Volga Dream. It was a very good, well organized and well-operated cruise.
Special thanks to you, regarding your efficiency and fast accurate replies.
Anyway, I have some remarks as follows:
1. Besides the good lectures onboard about the history and other subjects you have to add, in my opinion, lectures about geology, geomorphology, flora, and fauna of the Volga basin.
2. Our cabin, no. 103, was very small and without being cynic it looked like a cell in prison. I was lucky to meet the hotel manager, Olga, at the first evening, and she offered me cabin 305 (which was unoccupied ) with an additional payment of 1200 $. We took it.
From the information before the cruise, it was impossible to understand how small and dense was cabin 103.
3. In my opinion, there was a waste of one day in Astrachan. In future cruises, I suggest you include a tour of the Volga delta. In fact, we organized, privately, a tour like that but it was canceled because of strong winds in delta near the Caspian sea.

I am sure that you will check my remarks.

Despite these 3 remarks, it was a wonderful cruise and I recommended friends of mine to take this tour next year.
Best regards
Edna and Emanuel Sakal"

Thank you very much!

22 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love Russia

My trip to Russia was just amazing. I had no preconceived ideas of what to except. This trip was perfect in every way - accomadations, locals guides, food, churches, museums, subways, etc., and within country travels. The locals in Moscow and St Petersburg were polite, so friendly and helpful. Vladimir and Suzdal’ were an added bonus. This was such awesome life-time adventure. Kudos to “Travel All Russia.” Barbara Sharp

21 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Far East Russia definitely the Great Outdoors !!

As in the past Travel all Russia lived up to expectations.A memorable holiday but more of an "expedition" as we explored little known areas.For such a trip you need to approach everything with an open mind,everything was very different but the real pleasure was coming in contact with the real Russian people, on an ongoing basis,rather than being sheltered from them,if one was in a large group.
There is no doubt that this area of Russia lives up to the real "Great Outdoors" which suited us down to the ground.

21 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

17 days Trans Siberian tour

This trip was amazing. The tour was well orchestrated. We loved the time spent between the train and hotels. It gave us the best of both worlds. Our tour leader was professional and catered to everyone's needs, even the most challenging ones.
Tour guides in each city were well informed, though one of them needed a bit more traning in public speaking as the frequent use of " Umm " was annoying by the end of the day !!
I would highly recommend this tour and the company. We booked through Firebirds tours. Nothing was too much trouble. They answered all our queries and even phoned and spoke to us.
Absolutely exceeded our expectations.

21 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a wonderful experience with…

We had a wonderful experience with Travel All Russia. They are excellent! The tour guides were very knowledgeable, the hotels very nice, and logistics were perfect. And our contact Phil, was always responsive. I would recommend this company to anyone. They helped make this vacation unforgettable!

20 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An outstanding tour in every respect :

An outstanding tour in every respect :
- itinerary
- accommodation
- both guides
-restaurants
- flexible free time
- good value for money
- we have recommended to friends and will continue to do so
-small group of 12 is perfect
- good transport

19 september 2018
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer