TravelManagers Australia Reviews 

162
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Claire is an excellent travel agent. I have always loved to plan my travel independently but have had to admit that Claire often has access to deals I couldn't find myself, and also that these days it... Toon meer

Beoordeeld met 5 van de 5 sterren

Claire provided options for our journey based on quality and price. Our itinerary was tailored to meet our needs and requests. Also included recommendations for preparation and prompts for tasks to be... Toon meer

Beoordeeld met 5 van de 5 sterren

Tanya was amazing, she was so supportive with booking our trip, if we needed any changes made she was very accommodating. The hotels and transfers she recommended and booked for us were great, all in... Toon meer

Beoordeeld met 5 van de 5 sterren

Eva made the planning of our trip easy, being bust full time workers the complexity of a 5 week African Adventure overwhelmed me. Having Eva guide us through planning, adapt to our needs meant we had... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

TravelManagers Australia. Whether you’re travelling for business or for fun, your personal travel manager will create a tailor-made trip that’s as individual as you are.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

162 reviews

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4,9

Alle reviews

(162)

100 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

TravelManagers? Nah, it's TravelMagicians in my book.

Working in an industry that at times requires travel to weird and remote places makes organising flights, accommodation, and layovers, etc., a time-consuming and stressful task. Or at least it did, until I got connected with Tanya at TravelManagers Australia. I have hardly booked a flight myself in 6 years, and don't intend to do many more. It's gone from days of searching various websites, trying to figure out how long (or short) you need to clear customs/immigration in multiple countries and still make it to the next flight on an entirely different airline, finding hotels for transit layovers, booking cars/drivers and all the other things needed to make it from A to B on the tightest possible schedule. All that is not just sending an email: "I need to be somewhere, on this date, for this long". Tanya is not a travel manager; she is a travel magician!

13 oktober 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hello Stian, we’re delighted to hear that Tanya helped make your travels effortless and stress-free! Her magic touch does turn complicated plans into smooth journeys. We look forward to helping you with your next adventure. – TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

amazing Vietnam

Claire is amazing, our Vietnam trip was faultless, and every tour we did and flight we took was seamless.
Even though our trip was altered due to a typhoon, it was sorted through Claire and was just a small bump.
Would highly recommend Claire to book any trip, but especially Vietnam, we can’t wait to go back.

21 september 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hi Karen, it’s wonderful to hear that Claire made every detail of your trip so effortless, allowing you to relax and enjoy every moment. We look forward to helping you plan many more memorable getaways.– TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Singapore & Phuket were Unforgettable

Awesome trip thanks to our great travel agent Claire Camins.
We recently got back from a wonderful trip exploring Singapore & a whole week relaxing in Phuket.
Both places we stayed at were exactly what we were after, & the whole trip went off without a hitch. We couldn’t have asked for better advice or planning. Plus knowing Claire was only a phone call away gave us piece of mind.
Thank you Claire, we loved every minute & can’t wait for our next trip.

28 augustus 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hi Tamara, we’re so pleased everything came together perfectly for your trip! Making travel simple, enjoyable, and stress-free is what we love to do. We’ll be ready when you are for your next journey. – TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Knowledge and understanding

Knowledge and understanding was fantastic.
Great communication and assistance to ensure I understood the requirements for my travel from flights to travel insurance to visa documentation.

11 oktober 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hello Dominic, it’s great to hear your travel plans came together so smoothly and that our support made organising everything easier. Here’s to more stress-free adventures ahead! - TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Everything was thought about

Everything was thought about, kept reminding me of things I needed to organise

27 september 2025
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Antwoord van TravelManagers Australia

Hi Sarah, it’s great to hear your travel plans came together so smoothly and that our support made organising everything easier. Here’s to more stress-free adventures ahead! – TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Japan for two

Our very thorough itinerary was put together with very little notice. All communication was excellent. Additional tips and recommendations provided in our travel pack were up to date and relevant.

13 september 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hi Eloise, we’re so glad to hear your trip came together perfectly, even at short notice! It’s great that the advice and itinerary helped everything run smoothly. We can’t wait to help with your next trip. – TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Tanya was amazing

Tanya was amazing. She organised the perfect getaway with our kids. It is the first time I actually enjoyed a holiday as she took all of the stress out of organising everything. She is the perfect mix of professional and friendly. If someone I know is planning a trip I will always recommend Tanya.

28 september 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

So glad to hear Tanya made your family trip such a breeze! Sounds like the perfect mix of fun and stress-free, exactly how holidays should be. - TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Happy travellers

Tanya at Travel Managers is organised, efficient, knowledgeable, helpful. We were very happy with her service. I have recommended her to friends already!

14 september 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hello PCPS, Tanya truly shines under pressure! We’re thrilled your last-minute getaway turned out so smooth and enjoyable. We look forward to making your next escape just as effortless. – TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Everything was great about my holiday

Everything was great about my holiday. Claire's ability to organise stress free, seamless holidays is above and beyond. Cannot be more happy with my experience.

31 augustus 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hi Miss Kelli, it sounds like you had a dream trip! We’re so happy that Claire made everything flow perfectly from start to finish. She’ll be ready to help you plan the next one when you are. – TravelManagers Australia

Beoordeeld met 1 van de 5 sterren

Terrible experience

Terrible experience. Very rushed and aggresive training. Completely mislead by the onboarding manager. Agreed to $190 per month and get debit random and excessive amounts. Not a good option. Just feel like they wasted my time.

24 september 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hi Brody, thank you for sharing your feedback. We’re sorry to hear that your experience as a Personal Travel Manager during induction didn’t meet your expectations. We acknowledge the concerns you’ve raised and would welcome the opportunity to discuss them directly. We're proud to support a network of over 500 Personal Travel Managers across Australia, many of whom enjoy the opportunities that being part of TravelManagers provides. - TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Tanya was excellent !!!

Tanya was excellent!!!

Hotel, transfers and Airline was all top notch and seamless from start to finish.

Being a bloke I’d forget things, and she was right there to help out

Could not recommend her enough!!

15 september 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hi Johnny, it’s fantastic to hear that Tanya’s attention to detail made your trip such a success! We love knowing she helped you relax and enjoy every moment. Can’t wait to see where your next adventure takes you. -TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Incredible 5-week Adventure!

Just got back from an incredible 5-week adventure through Vegas, New York, Paris, London, Rome, Venice & Singapore—and I have to give a massive shoutout to Christie Gowan from TravelManagers Australia!
Christie made the entire experience seamless—from flights and hotels to excursions and even helping us check into our Venice apartment remotely (lifesaver!). Her attention to detail and genuine care made all the difference.
If you're planning a trip and want someone who truly goes above and beyond, I can’t recommend Christie enough. Thank you for making our holiday unforgettable! #TravelManagersAustralia #ChristieGowan #BestTripEver

9 augustus 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Thank you, Fiona, for your positive review of Christie Gowan! We’re so glad to hear that you enjoyed your 5-week adventure, and that your travel experience was seamless. Christie’s support with your Venice apartment check-in is a great example of the dedication and care our Personal Travel Managers are known for. We look forward to helping you plan more memorable journeys in the future!

Beoordeeld met 5 van de 5 sterren

Highly Recommended Travel Experience…

Highly Recommended Travel Experience with Christie Gowan I and a group of friends recently had the pleasure of working with Christie Gowan, our Personal Travel Manager at TravelManagers Australia, for planning and organising our 5 week holiday to Vegas, New York, Paris, London, Rome, Venice and Singapore, and I couldn’t be more satisfied with the entire experience! From the very beginning, Christie was incredibly responsive and took the time to understand exactly what we were looking for in our trip. She suggested a range of destinations and activities that were tailored to our preferences and made sure all logistics from flights to accommodation and transfers were seamless and stress free. What stood out the most was her attention to detail and her willingness to go above and beyond. She not only helped us secure the best deals, but also ensured that everything was arranged with ease, from travel insurance to excursions. She even checked in during our trip to ensure everything was going smoothly, which made us feel valued and well taken care of. One example of this is when we needed to register/check in for our apartment in Venice. Christie went above and beyong and completed the checkin process for us, provided us with the entrance codes for the building as there was no reception. This was all completed before we arrived at the apartment. We noticed other people who were also staying in the same building struggled with the checkin process. Christie’s personalised service and expertise in the travel industry really made a difference. She brought a level of professionalism, dedication, and care that truly made our holiday memorable. If you are looking for a travel manager who is passionate about curating exceptional, tailored travel experiences, I highly recommend Christie Gowan at TravelManagers Australia. Thank you, Christie, for making our holiday unforgettable!

17 september 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hi Puawai, I’m so glad your 5 week holiday organised by Christie Gowan was an unforgettable experience! We’re delighted to hear that she curated an exceptional experience for you and your group, and that her professionalism and dedication were evident in her planning. We look forward to helping you with future travel plans! - TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

everything went so smoothly

everything went so smoothly, airlines, hotel bookings and the tour
The tour was great, got to see so much and met so many people.
The hotel in Paris and Singapore were both really nice.
Overall our holiday was awesome *********

7 augustus 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Thanks for leaving such a lovely review! We’re so glad to hear that everything went smoothly during your holiday, and that you enjoyed your tour and the hotels selected for you. All the best! - TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Bec Taylor Made Everything Seamless for Her Clients

We recently worked with Bec Taylor, Personal Travel Manager, who booked a Niagara Falls tour for her clients through our company, King Tours. From the very beginning, she was exceptional to work with.

Bec ensured every detail was perfectly in place, confirming flight arrival times, arranging airport pick-up, pre-booking attraction tickets in Niagara Falls, and even organizing lunch. Nothing was overlooked.

She was proactive, thorough, and one of the most detail-oriented travel managers we’ve ever dealt with. It was a true pleasure working with her, and we can confidently say her clients are in the best hands.

13 september 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hi here, thank you for sharing your positive experience of working with our Personal Travel Manager, Bec Taylor! It’s great to hear that she was proactive with organising plans and ensured that every detail was in place to create an amazing travel experience. - TravelManagers Australia

Beoordeeld met 1 van de 5 sterren

We had a terrible experience.

We had a terrible experience.

Our travel agent would not respond to us for up to a month. Did not communicate policies or booking details in a clear manner. For example, booked us into packages without being clear this was the booking structure and labelling only one of them as non refundable when the whole thing was.

We would ask questions about the pricing only to be met with radio silence for up to a month. We were coming in at a final cost of over $2000 over our original cost. Due to the lack of communication I ended up having to take time from work to call to ask about this. I was told it was due to flight price increases when I remarked these were only $200 not $2000 no response was given.

We then did our own cost breakdown which was a staggering $1500+ different to what we were being given by the travel agent. When pressing for this the agent admitted there was an $800 discrepancy they couldn’t rectify. How they got $800 and not $1500 I am unaware. They continued to price things up to $500 more than what I could find online (this for example was for bullet trains). We also had requested things not be booked guy they were included in our packages anyway. When we pressed further with questions the agent told us our deposit was non refundable (not reflected to us clearly on our quote or communicated to us at time of booking) and has since in writing told us they consider the engagement closed and refuse to communicate with us anymore about this deposit which we have now lost in entirety.

This coupled with absolutely abysmal communication and coming in close to $3000 more than the original quote (as we removed elements) I warn anybody from using this service as you will not be met with customer service and price clarity. I have spoken on the phone to the ACCC and encouraged to make a complaint which we are doing.

I have used travel agents before and this is by far the worst I have ever used. I have since booked the trip myself for my group and it has been faster, cheaper and we are staying in much nicer accommodation.

25 augustus 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Hi Miranda, thank you for your feedback and we are very sorry to hear you were dissatisfied with your experience. We pride ourselves on the exceptional service and personalised care our network of Personal Travel Managers is known for, and it’s disappointing to learn we fell short on this occasion. We are aware that you have been liaising with our Operations Manager. To briefly address the key points you’ve raised:

Throughout your enquiry, we note that there were several changes to the quotes provided, due in part to the fact that not all passengers were ready to commit with the required funds. Travel pricing is dynamic and can change until full payment is received, particularly in high-demand destinations like Japan.

Deposits are required to secure bookings and, as noted on our documentation, may be non-refundable depending on supplier terms. As supplier penalties did apply, the deposit is non-refundable, however I believe the balance of your payment has been returned.

Package rates are contracted with suppliers and can’t always be broken down per component. These rates can differ from those displayed through online providers. Online rates are typically instant purchase and require immediate payment to confirm. Given that not all members of your group were in a position to pay immediately, such rates were not a viable option and not quoted, though we recognise clearer presentation is important and are reviewing this.

While every effort was made to source and secure arrangements in line with your requests, limitations around timing of decisions and supplier conditions meant that some options were no longer available. We are sorry that this caused frustration and additional follow-up.

While we are unable to authorise a refund of the deposit due to the supplier’s cancellation penalties, we will use your feedback to improve communication and quoting clarity moving forward. We understand this has been frustrating and disappointing, and we are committed to working through this with you directly. - TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Without an agent you are on your own!!

Claire is always exceptional. She is knowledgeable, has great attention to detail, will always go on and above an "agent role". She takes a genuine interest in making every holiday an experience to remember and is forefront at her mine to help create memories.

20 juli 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Thank you Tammy for sharing your good experience with Claire Camins! We're so pleased to hear that her attention to detail and genuine passion for travel have made every trip so memorable. - TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

fantastic travel experience

Our travel agent, Tanya, in Perth WA, gave us excellent service. She is very knowledgeable about the myriad travel options available, ranging from flights to accommodation. It can be a nightmare for a novice to navigate a travel itinerary without professional help. She is extremely personable and a pleasure to deal with. My husband and I would highly recommend her services and the support of Travel Managers.

15 juni 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Your review means a lot to us, thank you for sharing! It’s fantastic to hear how Tanya Nielsen made your travel planning feel effortless, from flights to accommodations. Wishing you many more enjoyable journeys ahead! - TravelManagers Australia

Beoordeeld met 4 van de 5 sterren

Very helpful and efficient…

Tanya was very helpful and efficient booking last minute flights to UK. Very prompt replies when contacting her and helped take some of the stress away from having to rush back to UK on unplanned visit. Thank you

1 juli 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Thank you for sharing your experience! It’s wonderful to hear that Tanya was so efficient and responsive in arranging those last-minute flights back to the UK. Wishing you smooth travels ahead! - TravelManagers Australia

Beoordeeld met 5 van de 5 sterren

Heart felt thanks Tanya


Dear Tanya, I just wanted to say a huge thank you for the incredible service you provided me. You took the time to understand me, my preferences, my style of travel and what really makes a journey special. That personal touch made all the difference.

Every step of the way, you offered thoughtful suggestions and went out of your way to tailor my itinerary, so it wasn’t just a trip it was an experience. Your attention to detail, your warmth and your professionalism gave me total confidence, I genuinely felt cared for.

You turned the planning process into something exciting rather than overwhelming, I’m so grateful. I’ve got the next dates for you.

Thank you again, Tanya you’ve been wonderful.

7 juli 2025
Review zonder uitnodiging
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Antwoord van TravelManagers Australia

Thank you for leaving this positive review about Tanya Nielsen! We're so glad to hear that she took the time to understand you and your ideal style of travel, to create a great experience. We look forward to helping you plan future trips! - TravelManagers Australia

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