Tree-Family.com Reviews 2

I went through three different tools before landing on FamTree. The drag-and-drop builder is the cleanest of any genealogy app I tested — you click a person, drag a line to another, pick the relationship, done. Spent a Saturday mapping four generations and it didn't feel like work.

Update: The owner requested my personal details via Trustpilot despite acknowledging I had genuinely trialled the product.

Three+ months after "permanent account deletion", my login credentials still work. I repeated account deletion, received onscreen confirmation that my data was permanently and irrevocably deleted, but my login still works. I'd be interested to know whether this product is compliant with GDPR and equivalent privacy legislation.

ALL features are locked behind a paywall. On the "generous" free tier, you can add 10 people to a canvas and move them around. There is no other functionality whatsoever.

A 10 people limit is unworkable for testing, and the most severe limit of any genealogy software I have ever trialled.

The owner compares the free tier to Notion, Figma, and Canva; dissimilar products in a different market with far more generous free tiers.

The site's comparison table claimed Ancestry does not offer a free tier. Ancestry offers a free tier with unlimited tree building. This is straightforwardly incorrect. The table was modified after the owner discovered my review, but elsewhere on the site, the claim that Ancestry has no free tier persists.

The same comparison table claimed Tree-Family offers GEDCOM import/export. This claim was also removed after the owner found my review.

The site says you can export to JSON, CSV and PDF, but the export button doesn't work.

I couldn't add children to the Self/Home Person. The owner responded that multiple children can be added and that if it wasn't obvious, it's a UX issue he'd like to fix. The "Quick Add" menu offers three options: Add Parent, Add Spouse, Add Sibling. There is no Add Child option. (updated: Add child option added after owner saw my review).

Parents can be connected as spouses and individually linked to each child, but the result is a web of crossing lines with no coherent family structure. A standard nuclear family of four people requires seven separate connections and is unreadable.

The product collects the following information per person: name, role, birth date, death date, occupation, a single location, and a notes field. That is everything. There is no marriage information, no baptism, emigration, or burial fields. The owner's response describes these as outside the product's scope by design. These are not specialist genealogist requirements. They are the basic requirements for accurately representing a family tree.

As demonstrated in the tutorial uploaded by YouTuber ddimovv, the interface is cumbersome and awkward, and data entry is laborious.

I note all other videos by ddimovv are about vibecoding for profit, including "HOW I MADE $1000 with VIBECODING in 2026".

The owner's reply says "We're a modern family tree builder, not a full genealogy research suite". The premium pricing of this product is aligned with full genealogy research suites, not with a barebones tree viewer, map and timeline. The product is explicitly marketed as "designed as a modern alternative to Ancestry and MyHeritage" (Source: the YouTube tutorial description).

The owner's response defends the map and timeline as genuine features. The site's screenshot of the map feature shows a location with a year attached. The data entry form collects a single location field with no date. The location search was not functioning during my trial.

The timeline feature showed marriage and family reunion events in its marketing imagery. The product does not collect marriage dates or event dates of any kind. These features could not work as shown because the product does not collect the data they require. Update: this image has been quietly changed on the site after the owner found my review.

I accidentally entered an incorrect death date for a person and could not find a way to remove it. Basic data editing does not appear to function correctly.

I found this software from a post on Reddit that identified Ok_Turnover6460 as the creator of the software. Ok_Turnover6460 (now banned) had posted elsewhere saying they were a satisfied user. It's not clear to me if they were the creator or just a user.

The site says their review average is 4.9 stars (from in-app feedback). I couldn't find the product on any independent review site. My review was the only one here for three + months. The second review (5 stars) was left mere hours after the owner found and responded to my review. It describes functionality that doesn't exist (dragging lines to link people).

The Whois lookup says domain was registered in November 2025. Site claims 2,500+ users and "As Featured In #Product Hunt #TechCrunch #Family History Daily #Genealogy Magazine." within 7 weeks of launch. I searched, couldn't find any of these. Update: these claims removed today.